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Integration techniques for SaaS CRM applications

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Presentation in London. Looks at considerations for cloud integration with SaaS systems, and digs into Salesforce.com and Dynamics CRM Online.

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Integration techniques for SaaS CRM applications

  1. 1. INTEGRATION TECHNIQUES FOR SaaS CRM APPLICATIONS richard seroter | seroter.wordpress.com | @rseroter
  2. 2. SAAS IS TAKING OFF
  3. 3. INTEGRATION OPTIONS DIFFER
  4. 4. CONNECTEDNESS
  5. 5. THINK COMPARE MASTER
  6. 6. UNCOVER THE NEED
  7. 7. REAL-TIME or SCHEDULED INBOUND or OUTBOUND QUERIES or REPLICATION EXTERNAL or INTERNAL MESSAGE or BULK COTS or CUSTOM
  8. 8. COMPARE PRODUCTS
  9. 9. LEADERSCHALLENGERS NICHE PLAYERS VISIONARIES Salesforce.com Microsoft Dynamics CRM Gartner 2013 MQ
  10. 10. SOAP REST BATCH STREAMING CUSTOM OUTBOUND MESSAGING
  11. 11. SOAP REST* SERVICE BUS CUSTOM
  12. 12. MASTER THE TOOLS
  13. 13. CODE BUS ETL
  14. 14. EXAMPLE #1
  15. 15. Demo Architecture Contoso. Ltd BizTalk Serverweb server
  16. 16. EXAMPLE #2
  17. 17. Demo Architecture Contoso. Ltd db server app server
  18. 18. EXAMPLE #3
  19. 19. Demo Architecture Web Sites SQL Database
  20. 20. EXAMPLE #4
  21. 21. Demo Architecture Contoso. Ltd Service Bus Queues BizTalk ServerBizTalk Server
  22. 22. EXAMPLE #5
  23. 23. Demo Architecture Web Sites
  24. 24. WRAP UP
  25. 25. SEEK THE RIGHT FIT
  26. 26. richard seroter | seroter.wordpress.com | @rseroter THANK YOU

Presentation in London. Looks at considerations for cloud integration with SaaS systems, and digs into Salesforce.com and Dynamics CRM Online.

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