The document summarizes Prince Singh's 2016 internship experience at IT EPIC. It describes his educational background, the variety of projects he worked on including auditing a CMDB, creating a customer satisfaction survey, and updating asset inventory. It also discusses his attendance at an Amazon Web Services conference and recommendations to improve the internship program, such as creating a video showcase of the intern experience.
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About Me
• Informatics Major at Indiana University
• Minor in Business and Security
• Graduating May, 2018
• Information Technology Intern for Aaron Halterman
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Experience
• Wide-variety of projects involving different functions
• Learned the corporate environment
• Planned and developed my career
• Networked with colleagues
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Project: CMDB Audit
Manger: Joe King
• Audited the internal database of the company
• Made updates to the CMDB
• Worked with team leaders and created a action plan
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Project: Customer Satisfaction Survey
Managers: Rob Jolly, Carrie Ruddy, Aaron Halterman, LuAnn Kollaja
• Created the survey for release to 7000 employees
• Monitored and analyzed the data
• Helped create the presentation for IT leadership
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Project: Asset Inventory
Manager: David Thurston and Dawn Holton
• Updated Cisco contract information to cont. billing
• Collected data on Asset Vault and made necessary
changes
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Amazon Web Services Conference
• Insight into the future of cloud support web services
• Observed planning of the migration process
• Experienced a professional conference
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Improvements to EPIC Program
• HR communication prior to on-boarding and during
the program.
• Provide a variety of work that enables us to work with
different teams.
• Engaging events with leadership and colleagues.
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Recommend Project: Video Showcase
• A end of the internship video showcasing the
experience of IT interns
• Project start date: Week One
• Expectations from this role vs. their actual experience
• Help recruit future IT interns/ADPs for Ingersoll Rand