The New Nokia
Ged Carroll
renaissancechambara.jp
The New Nokia
February 9, 2011 – Stephen Elop’s burning platform memo goes
public. Nokia’s smartphone steps off a cliff. Carrier relationships are
burned as they were committed to Maemo operating system to
replace Symbian. Windows is used instead, built-in Skype alienates
carrier relationships. A brief flirtation with Android showed up the
poor sales performance of its Windows handsets. Rounds of cuts
and market share losses forced Nokia to sell its handset business
to Microsoft.
May 19, 2016 – Nokia feature phones and smartphone business is
sold to a combined Chinese / Finnish business consortium. The
market is now very different. What chance do they have?
Why Microsoft got rid of ‘Nokia’
0
2
4
6
8
10
12
14
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Microsoft OS % of smartphone market
Microsoft OS % of smartphone market
Data: TomiAhonen Consulting (May 2016)
The latent value of the Nokia
brand
Nokia brand
Using Google as a proxy
• Decline in brand interest over
past 12 months within mobile
phone category 37%
• Nokia still has comparable
brand equity to the likes of
Motorola and BlackBerry
• It’s level of brand equity looks
competitive with value-oriented
Chinese brands
• It would be difficult to move
Nokia into the premium
Android sector without
significant brand investment
• Which would negate the primary
reason for purchase
Google searches as a proxy for residual
brand equity
0
20
40
60
80
100
120
May24
May31
June7
June14
June21
June28
July5
July12
July19
July26
Aug2
Aug9
Aug16
Aug23
Aug30
Sep6
Sep13
Sep20
Sep27
Oct4
Oct11
Oct18
Oct25
Nov1
Nov8
Nov15
Nov22
Nov29
Dec6
Dec13
Dec20
Dec27
Jan3
Jan10
Jan17
Jan23
Jan30
Jan31
Feb7
Feb14
Feb21
Feb28
Mar6
Mar13
Mar20
Mar27
Apr3
Apr10
Apr17
Apr24
May1
May8
May15
Relative interest over past 12 months (mobile phone category,Google Trends)
Nokia Huawei Honor Lenovo OnePlus Oppo Motorola BlackBerry HTC
Nokia still has similar brand equity to other
legacy brands
0
20
40
60
80
100
120
May24
May31
June7
June14
June21
June28
July5
July12
July19
July26
Aug2
Aug9
Aug16
Aug23
Aug30
Sep6
Sep13
Sep20
Sep27
Oct4
Oct11
Oct18
Oct25
Nov1
Nov8
Nov15
Nov22
Nov29
Dec6
Dec13
Dec20
Dec27
Jan3
Jan10
Jan17
Jan23
Jan30
Jan31
Feb7
Feb14
Feb21
Feb28
Mar6
Mar13
Mar20
Mar27
Apr3
Apr10
Apr17
Apr24
May1
May8
May15
Relative interest over past 12 months (mobile phone category,Google Trends)
Nokia Motorola BlackBerry
Brand equity is comparable to ‘value’
smartphone brands
0
20
40
60
80
100
120
May24
May31
June7
June14
June21
June28
July5
July12
July19
July26
Aug2
Aug9
Aug16
Aug23
Aug30
Sep6
Sep13
Sep20
Sep27
Oct4
Oct11
Oct18
Oct25
Nov1
Nov8
Nov15
Nov22
Nov29
Dec6
Dec13
Dec20
Dec27
Jan3
Jan10
Jan17
Jan23
Jan30
Jan31
Feb7
Feb14
Feb21
Feb28
Mar6
Mar13
Mar20
Mar27
Apr3
Apr10
Apr17
Apr24
May1
May8
May15
Relative interest over past 12 months (mobile phone category,Google Trends)
Nokia Honor OnePlus
Doesn’t stack up so well against Greater
China premium smartphone brands
0
20
40
60
80
100
120
May24
May31
June7
June14
June21
June28
July5
July12
July19
July26
Aug2
Aug9
Aug16
Aug23
Aug30
Sep6
Sep13
Sep20
Sep27
Oct4
Oct11
Oct18
Oct25
Nov1
Nov8
Nov15
Nov22
Nov29
Dec6
Dec13
Dec20
Dec27
Jan3
Jan10
Jan17
Jan23
Jan30
Jan31
Feb7
Feb14
Feb21
Feb28
Mar6
Mar13
Mar20
Mar27
Apr3
Apr10
Apr17
Apr24
May1
May8
May15
Relative interest over past 12 months (mobile phone category,Google Trends)
Nokia Huawei Lenovo Oppo HTC
Smartphone market data
The new Nokia will be forged a brutal
crucible
• Saturation and lengthening
replacement times in
developed markets
• Steep decline in growth of
smartphones
• Move towards customers who
can require lower price points
• On top of hyper-competition
driving razor thin margins and
little chance of differentiation in
the Android eco-system
• At first glance, the New Nokia
has little different to offer
Global smartphone ownership
0
10
20
30
40
50
60
70
80
90
100
Data from Pew ResearchSpring 2015 Global Attitudes survey Q71 & Q72
% of survey respondents who claim to own a smartphone
Global mobile device units – moving from
growth to mature market status
0
200
400
600
800
1000
1200
1400
1600
2010 2011 2012 2013 2014 2015 2016
Sales units (millions)
units (millions) tablets units (millions) smartphones
Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
Global mobile device units – declining
growth
-50
0
50
100
150
200
250
300
2011 2012 2013 2014 2015 2016
Sales units (YoY % change)
units (YoY % change) tablets units (YoY % change) smartphones
Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
Global smartphone units by geography – lower
margins available in emerging markets
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2010 2011 2012 2013 2014 2015 2016
Sales units (YoY % change)
Developed market (% units) Emerging markets (% units)
Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
Global mobile device ASP (USD) – steady
decline in progress
0
100
200
300
400
500
600
700
800
2010 2011 2012 2013 2014 2015 2016
Average selling price
Tablet USD Smartphone USD
Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
Global technology sales (revenue) geographic
split – markets where the Nokia name still has
brand equity
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2012 2013 2014 2015 2016
Revenue USD (% split)
Developed markets Developing markets
Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
The best days of smartphone growth are
over
-20
0
20
40
60
80
100
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Smartphone and tablet % growth
Smartphones Tablets
Smartphone market opportunity
The smartphone eco-system is showing declines in handset price, profit
margins and hyper-competition from Chinese brands. Market pressures have
already driven some component manufacturers to the wall. Looking at the PC
industry as an analogue, the next stage of innovation will be around process
innovation – increasing profits by making phones more cost effective to
manufacture. In the case of the PC it was globalisation, moving manufacturing
to the Far East. For smartphones there are three opportunities:
• Automate more of the manufacturing – slim phones are hand-assembled
• Cut the channel out to deliver more of the profits to the manufacturer
• Change the business model to the ‘Gillette model’ – sell ancillary services for
margin to the user, or sell audiences to companies through advertising
About me
Amazon author page: amzn.to/1SeO5Il
LinkedIn page: linkedin.com/in/gedcarroll
About: renaissancechambara.jp/about
Blog: renaissancechambara.jp
Email address found here: scr.im/renaissance
Twitter account: @r_c
Sina Weibo: renaissancechambara
WeChat
thank you | 谢谢 | míle buíochas! |
감사합니다 | danke | ありがとう |
merci | спасибо | cám ơn |
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1605 new nokia smartphone deck

  • 1.
    The New Nokia GedCarroll renaissancechambara.jp
  • 2.
    The New Nokia February9, 2011 – Stephen Elop’s burning platform memo goes public. Nokia’s smartphone steps off a cliff. Carrier relationships are burned as they were committed to Maemo operating system to replace Symbian. Windows is used instead, built-in Skype alienates carrier relationships. A brief flirtation with Android showed up the poor sales performance of its Windows handsets. Rounds of cuts and market share losses forced Nokia to sell its handset business to Microsoft. May 19, 2016 – Nokia feature phones and smartphone business is sold to a combined Chinese / Finnish business consortium. The market is now very different. What chance do they have?
  • 3.
    Why Microsoft gotrid of ‘Nokia’ 0 2 4 6 8 10 12 14 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Microsoft OS % of smartphone market Microsoft OS % of smartphone market Data: TomiAhonen Consulting (May 2016)
  • 4.
    The latent valueof the Nokia brand
  • 5.
    Nokia brand Using Googleas a proxy • Decline in brand interest over past 12 months within mobile phone category 37% • Nokia still has comparable brand equity to the likes of Motorola and BlackBerry • It’s level of brand equity looks competitive with value-oriented Chinese brands • It would be difficult to move Nokia into the premium Android sector without significant brand investment • Which would negate the primary reason for purchase
  • 6.
    Google searches asa proxy for residual brand equity 0 20 40 60 80 100 120 May24 May31 June7 June14 June21 June28 July5 July12 July19 July26 Aug2 Aug9 Aug16 Aug23 Aug30 Sep6 Sep13 Sep20 Sep27 Oct4 Oct11 Oct18 Oct25 Nov1 Nov8 Nov15 Nov22 Nov29 Dec6 Dec13 Dec20 Dec27 Jan3 Jan10 Jan17 Jan23 Jan30 Jan31 Feb7 Feb14 Feb21 Feb28 Mar6 Mar13 Mar20 Mar27 Apr3 Apr10 Apr17 Apr24 May1 May8 May15 Relative interest over past 12 months (mobile phone category,Google Trends) Nokia Huawei Honor Lenovo OnePlus Oppo Motorola BlackBerry HTC
  • 7.
    Nokia still hassimilar brand equity to other legacy brands 0 20 40 60 80 100 120 May24 May31 June7 June14 June21 June28 July5 July12 July19 July26 Aug2 Aug9 Aug16 Aug23 Aug30 Sep6 Sep13 Sep20 Sep27 Oct4 Oct11 Oct18 Oct25 Nov1 Nov8 Nov15 Nov22 Nov29 Dec6 Dec13 Dec20 Dec27 Jan3 Jan10 Jan17 Jan23 Jan30 Jan31 Feb7 Feb14 Feb21 Feb28 Mar6 Mar13 Mar20 Mar27 Apr3 Apr10 Apr17 Apr24 May1 May8 May15 Relative interest over past 12 months (mobile phone category,Google Trends) Nokia Motorola BlackBerry
  • 8.
    Brand equity iscomparable to ‘value’ smartphone brands 0 20 40 60 80 100 120 May24 May31 June7 June14 June21 June28 July5 July12 July19 July26 Aug2 Aug9 Aug16 Aug23 Aug30 Sep6 Sep13 Sep20 Sep27 Oct4 Oct11 Oct18 Oct25 Nov1 Nov8 Nov15 Nov22 Nov29 Dec6 Dec13 Dec20 Dec27 Jan3 Jan10 Jan17 Jan23 Jan30 Jan31 Feb7 Feb14 Feb21 Feb28 Mar6 Mar13 Mar20 Mar27 Apr3 Apr10 Apr17 Apr24 May1 May8 May15 Relative interest over past 12 months (mobile phone category,Google Trends) Nokia Honor OnePlus
  • 9.
    Doesn’t stack upso well against Greater China premium smartphone brands 0 20 40 60 80 100 120 May24 May31 June7 June14 June21 June28 July5 July12 July19 July26 Aug2 Aug9 Aug16 Aug23 Aug30 Sep6 Sep13 Sep20 Sep27 Oct4 Oct11 Oct18 Oct25 Nov1 Nov8 Nov15 Nov22 Nov29 Dec6 Dec13 Dec20 Dec27 Jan3 Jan10 Jan17 Jan23 Jan30 Jan31 Feb7 Feb14 Feb21 Feb28 Mar6 Mar13 Mar20 Mar27 Apr3 Apr10 Apr17 Apr24 May1 May8 May15 Relative interest over past 12 months (mobile phone category,Google Trends) Nokia Huawei Lenovo Oppo HTC
  • 10.
  • 11.
    The new Nokiawill be forged a brutal crucible • Saturation and lengthening replacement times in developed markets • Steep decline in growth of smartphones • Move towards customers who can require lower price points • On top of hyper-competition driving razor thin margins and little chance of differentiation in the Android eco-system • At first glance, the New Nokia has little different to offer
  • 12.
    Global smartphone ownership 0 10 20 30 40 50 60 70 80 90 100 Datafrom Pew ResearchSpring 2015 Global Attitudes survey Q71 & Q72 % of survey respondents who claim to own a smartphone
  • 13.
    Global mobile deviceunits – moving from growth to mature market status 0 200 400 600 800 1000 1200 1400 1600 2010 2011 2012 2013 2014 2015 2016 Sales units (millions) units (millions) tablets units (millions) smartphones Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
  • 14.
    Global mobile deviceunits – declining growth -50 0 50 100 150 200 250 300 2011 2012 2013 2014 2015 2016 Sales units (YoY % change) units (YoY % change) tablets units (YoY % change) smartphones Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
  • 15.
    Global smartphone unitsby geography – lower margins available in emerging markets 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2010 2011 2012 2013 2014 2015 2016 Sales units (YoY % change) Developed market (% units) Emerging markets (% units) Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
  • 16.
    Global mobile deviceASP (USD) – steady decline in progress 0 100 200 300 400 500 600 700 800 2010 2011 2012 2013 2014 2015 2016 Average selling price Tablet USD Smartphone USD Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
  • 17.
    Global technology sales(revenue) geographic split – markets where the Nokia name still has brand equity 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2012 2013 2014 2015 2016 Revenue USD (% split) Developed markets Developing markets Data: GfK/CTA Digital World via Consumer Technology Association ‘Technology World Tour’ by Steve Koenig January 2016
  • 18.
    The best daysof smartphone growth are over -20 0 20 40 60 80 100 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Smartphone and tablet % growth Smartphones Tablets
  • 19.
    Smartphone market opportunity Thesmartphone eco-system is showing declines in handset price, profit margins and hyper-competition from Chinese brands. Market pressures have already driven some component manufacturers to the wall. Looking at the PC industry as an analogue, the next stage of innovation will be around process innovation – increasing profits by making phones more cost effective to manufacture. In the case of the PC it was globalisation, moving manufacturing to the Far East. For smartphones there are three opportunities: • Automate more of the manufacturing – slim phones are hand-assembled • Cut the channel out to deliver more of the profits to the manufacturer • Change the business model to the ‘Gillette model’ – sell ancillary services for margin to the user, or sell audiences to companies through advertising
  • 20.
    About me Amazon authorpage: amzn.to/1SeO5Il LinkedIn page: linkedin.com/in/gedcarroll About: renaissancechambara.jp/about Blog: renaissancechambara.jp Email address found here: scr.im/renaissance Twitter account: @r_c Sina Weibo: renaissancechambara WeChat
  • 21.
    thank you |谢谢 | míle buíochas! | 감사합니다 | danke | ありがとう | merci | спасибо | cám ơn | whakawhetai | takk | ขอขอบคุณคุณ | terima kasih | σας ευχαριστώ | grazie | ‫|ﺷﻜﺮا‬ þakka þér | !"!" #$!%&'$ | kiitos | ந"றி | gracias