Assimilation, Bicultural, Bilingual, Cross Cultural, Cultural Relativism, Culture Shock, Dialect, Ethnic, Explicit Culture, Hofstede's Cultural Dimensions Theory, Iceberg Model, Implicit Culture, Melting Pot, Minority Group, Minority Group, Prejudice, Racism, Universal, Stereotype, Universal, Values

1. CROSS CULTURAL
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2. 2
Program Objectives
( 1 of 4 )
CrossCultural
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To journey into the world of multiculturalism.
To comprehend the global aspect of inter-culturalism.
To understand different cultures in this era of global
environment.

3. 3
Program Objectives
( 2 of 4 )
CrossCultural
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To see opportunities and innovative strategies
in a diverse workforce.
To interact fruitfully with people of unique values and
backgrounds.
To comprehend the challenges and opportunities of
intercultural negotiation.

4. 4
Program Objectives
( 3 of 4 )
CrossCultural
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To enhance your competitive positioning
through understanding the different values of
people.
To learn the tips for adaptation in an intercultural
environment.
To enrich your organizational strategies and
outcomes.

5. 5
Program Objectives
( 4 of 4 )
CrossCultural
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To improve interactivity in a cross-cultural
environment.
To understand the religious beliefs and practices that
shape behaviors.
To underline stereotypes and prejudices that take
place
in our understanding of other cultures.

6. 19
Aspects of Cross-Culture
CrossCultural
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Cross-
Culture
Age
Ethnicity
Country
Gender
Values
Customs

7. 30
Global Environment
(1 of 3)
CrossCultural
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This is the era of
global interactivity.
Countries, businesses,
institutions,
organizations, and
individuals interact
nationally and
internationally.
The emphasis on
cross-cultural
understanding is
growing.

8. 38
Global Challenges
(5 of 7)
CrossCultural
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We are very susceptible to change!
Most of us are easily influenced by media, politics, economy, and societies.
Sometimes, we possess narrow-mindedness about an idea, culture, or country.
We observe too much and judge based on impressions instead of facts.
People

9. 39
Global Challenges
(6 of 7)
CrossCultural
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Cross-Cultural Training
Acknowledge difficulties
Open your horizon
Break down barriers
Encourage assurance
Build trust
Learn about yourself
Develop understanding
Why highlight the global challenges in this training?

10. 40
Global Challenges
(7 of 7)
CrossCultural
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Do not depend on only one source to know about a country, culture, or ethnicity.
Look for books, people, and other possible sources from that region.
Talk with people from the region, and ask relevant questions about their cultures.
Travel to the region if possible.
Gather all the information you receive, and analyze it.

11. 41
Cross-Cultural Training
(1 of 2)
CrossCultural
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Learn about yourself
and others.
Advantages
Enhance your
business’
competitive
positioning.
Understand the
existing diverse
realities of different
backgrounds and
beliefs.

12. LOOK FOR OPPORTUNITIES!

13. 46
Intercultural Opportunities
(1 of 4)
CrossCultural
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Different cultures possess
different thoughts, values,
and skills.
These backgrounds can
provide you with amusing
insights to the problems.
Problem-solving:

14. Involving people of different cultures in a
problem-solving situation enhances
opportunities for better solutions.
Give people in your group the opportunity to take
part in problem-solving sessions.
Build a diverse friendly and comfortable problem-
solving environment.
56
Reflect on This
(5 of 7)
CrossCultural
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15. We are driven to be
inventive and
innovative.
Therefore, we require
ways to look into new
approaches and
insights.
Encourage diversity in
your management
group.
57
Reflect on This
(6 of 7)
CrossCultural
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16. Bring the intercultural competency to the top of the list of competitive agendas.
Incorporate the context of culture into your business strategy.
Develop mutual understanding.
Build collaborative interaction among management and workforce.
58
Reflect on This
(7 of 7)
CrossCultural
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17. 60
Religious Belief Systems &
Practices
CrossCultural
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Confucianism 1
Buddhism 2
Hinduism 3
Islam 4
Zen 5
Judaism 6
Christianity 7
More . . .

18. 98
General Regional Attributes
CrossCultural
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Language 1
Nonverbal Language 2
Rituals 3
Beliefs 4
Etiquette 5
Behavior Styles 6
Ontology of Space 7
Ontology of Time 8

19. 125
Dealing with Cultural Difference
(1 of 3)
CrossCultural
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Identify!
Understand your own frame of
reference and that of people of
different cultures.
Be aware of primary cultural,
social, political, and historical
attributes of group members
from different cultures.

20. INTERCULTURAL DIALOGUE

21. 138
Intercultural Dialogue
(1 of 11)
CrossCultural
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An Example:
In one of the Tokyo Hotels the
following sign was written:
“You are respectfully requested to take
advantage of the chambermaids.”

22. To develop a deeper understanding of different perspectives and practices.
To increase participation.
To ensure equality.
To enhance creative processes.
139
Intercultural Dialogue
(2 of 11)
CrossCultural
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Among its aims are:

23. Intercultural dialogue is an important aspect of today’s global management.
It can be very delicate and challenging to handle.
Conflict is allied with life and can easily evolve in a multicultural dialogue.
We need to pay full attention in the communication process with people of different cultures.
140
Intercultural Dialogue
(3 of 11)
CrossCultural
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24. 150
Build Intercultural Relations
CrossCultural
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Consider This:
Sense of Respect
Patience
Listening
Silence
Observation
Openness
Divergence
Antagonism

25. 151
Sense of Respect
CrossCultural
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In the beginning of the
dialogue, let the
participants know to
respect each other’s
values.
Everyone must be open
and respectful of one
another.
Keep in mind –
Respect!

26. FOR MORE INFORMATION
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