This talk is about various aspects of servant leadership. How we can learn servant leadership from parents and Doctors. How some important moves can help in creating self organising teams. How servant leadership is an art? It also talks about Personal Behavioural Model for better decision making. It also explain Roleplaying, a technique to solve complex problems.

1. Servant Leadership:
An Art Of Creating Legacy
Rahul Sharma | Call: +27 (0)840509415 | Email: rahul@thinkagile.co.za

2. Who Am I?

3. Various Aspects of Servant Leadership

6. Working Agreements
Provide a
base for open
and honest
conversations
Create
leadership
skills in team
Resolve all
conflicts
positively
Set a culture
and team
values
Helps in self
organization
Never lead a team without setting
“working agreements” upfront
Keep evolving “working agreements” as
and when people leave and join

7. Body Language During Sessions

8. Impediments Resolution
For my team, I end up with
resolving most of the
impediments again and again?
Resolve impediment
first time
Share it with team,
how did you do it
Next time, let one of
your team member
resolve it
Advantages of exercising this
way of impediment resolution?

9. Roleplaying
1. Analyze a situation or incident
2. Recreate same situation playing the role
of problem creator
3. Ask someone else in the team to
highlight it in front of team
4. Apologize for creating the problem in
front of team
5. Explain the reason of your apologies

11. Inclusiveness
Dis-Criminal Minds (Most Famous Discrimination?
Investec Culture Vs Other Organizations

12. Inclusiveness
Irrespective of our professional background,
cultural background, race, religion, country,
color, permanent or contractor, when we work for
a team, we work for a common goal, sharing
same values and principles, mind it.

13. Beyond Organization
Help in creating platforms for learning
Share your knowledge and experience, wherever you can
Support communities around your area
Be a human library of your subject
Neighborhood program from ThinkAgile

14. An Example of Extreme Servant Leadership

15. Recap of Learnings
Serve people without judging their previous leaders on the
Basis of assumptions
Serve people like your kids, selflessly, thinking about them
before yourself
Working agreements/ working alignment is vital, don’t let
any team live without them
Be an observant and keep an eye on body language of your
people
Don’t be a ScrumMum in impediment resolution

16. Recap of Learnings
We can experiment roleplaying in our environment
Personal Behavioral Model
Inclusiveness in culture is important
Behave servant leadership outside your organization as well
Don’t forget to give credit to someone else, in success stories
AND…

17. Build Legacy, Not Empires