Managing stakeholders well is one of product’s keystones in launching a successful project: on time, with low risk and hopefully- with everyone happy. A great product kickoff meeting can set the stage for the road ahead and also get everyone excited to collaborate and problem solve.
In this session, Katie Guernsey talked about how to get ahead of the 8-ball: pre-kickoff buy-in and meeting preparation, effective facilitation strategies so people are engaged and off their phones, and the important information to communicate to create context and buy-in.
7. Prepare for Product Success:
The Kickoff Meeting
Katie Guernsey
kitelaunch@gmail.com
8. What is a Kickoff Meeting and Why are we Here?
Note: Consulting vs. in-house
What Why
● Inspirational
● Strategic
● Galvanizing
● Project or Feature
● Model Preparation
● Presentation Template
9. Audience Engagement
● Set the scene and rules of engagement
● Establish your presence
● Speak to the various roles in the audience
● BRING THE FUN
http://goodkickoffmeetings.com/
10. Pre-Kick Off Prep
1. Identify strategic purpose
2. Create buy-in
3. Assemble the kickoff team
4. Assess the risks
5. Socialize the presentation
and project
6. Invite key stakeholders
11. Project Overview - Personal Paper Writer
BrainNoodle, a large search engine company, is launching a new product
aimed at college students called Dr. Reeves. Dr. Reeves is an application
that will write term papers for any discipline, at any page length, for a
monthly subscription.
A customer simply has to write a thesis statement and the application will
develop a well-written paper, in a unique style and voice. BrainNoodle will
leverage its search technology to drive the thesis research and argument.
They will release on a natural language processing platform called Yak
Yak.
22. Project Team Leads
1. Project Management
2. Product Owner
3. Product Design
a. UX
b. Visual
4. Data Science & BI
5. Engineering
a. Mobile
b. Web
c. API
25. Appendix: Sample Kickoff Agenda
1. Opportunity Overview
2. Data Points
a. market insights
b. competitive landscape
c. product benchmarks
3. Business Goals
4. Product Goals and/or Principles
5. Design Principles
6. High Level Feature Set
7. Milestones and Timeline
8. Project Team Leads
9. Next Steps
10.Appendices
27. Part-time Product Management Courses in
San Francisco, Silicon Valley, Los Angeles,
New York, Austin, Boston, Seattle, Chicago,
Denver, London, Toronto
www.productschool.com
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Worked in NPOs: strategic planning, mission driven orgs, communities outside the mainstream
Facilitation => equal seat at the table
1st Kickoff
Project: Meaningful
Business: advocate, highly invested and puts wind in your sails
Recommendation: requires multiple team efforts
BEGIN ENGAGEMENT
Set the Stage:
Business sponsor or Boss introduction
Rules for engagement
Asking for laptops down, or questions after or before
Presence:
dress well, stand up, speak up
Good deck design:
Value of Roles:
Each person has something to offer. Show that value. Make eye contact with them when in the room or call their name
Inner child:
Facilitation strategies? - plenty
Lean/Business Canvas, design studios:
People who have cards that are labeled: Kick Off team, read their role descriptions
STRATEGIC: Why is this project important to the business?
Opportunities
Pain points
BUY-IN
TEAM: Who are your collaborators? Partners?
RISK: Figure out who is your ally, and who may pose a risk
What other projects or external factors may affect the project’s progression?
SOCIALIZE: Immediate buy-in and investment from senior leadership
INVITE: Who to invite: and a stakeholder
May have to circulate and have a few mini ones after this
Creates a story
Helps establish:
Benchmarks
measure of success
helps forecasting
potential marketing and support budgets
Build trust and integrity to the venture
Market data: audience size, disposable income, => OPPORTUNITY
Notes: An average high school student writes 40 papers a year; a college student will write 60 per semester
Competitive Landscape: competitors, unique value proposition => POSITION
Product Benchmarks: REALITY and USER FEEDBACK and MARKET FIT
The average grade for high school students is a C+
Only 1 teacher identified the essay to be “fishy”
Extension of why
KPIs: Resolve differences of opinions
Limits scope creep
Measures of success
Ideas:
Partner opportunities - 1st to market on new platform?
New business line
Recurring revenue
Diversification
GOALS - are measurable outcomes of the product
PRINCIPLES - are the guidelines for which you steer the design and development
TENT POLES
evaluate all future decision making about the product
how it’s positioned among your product offerings
any unique value it can bring to the overarching business goals
Limits scope creep
AESTHETIC
PARADIGMS
to inherit from vendors: style guides, material design
Purpose: Mix between MVP and Reach/v2 projects
Good time to start drawing out the value of others in the room
Marketing
Get marketing and product marketing on how to start thinking about reaching your customers and audience segments
Customer Care & Legal
Flag items for consideration
Reiterate that it’s a collaborative process to build your product/feature... door is open for ideas
Excitement
Stakeholder call out
Don't overwhelm
Who, What, When, Where, Why?
FIRST MILESTONE - reiterate the very next things to be done
Circulate deck
Hold small meetings
Fringe stakeholders
Dept specific questions