3. CONVERSATION
A Gossip is one who talks to you about
others.
A bore is a one who talks to you about
himself.
A brilliant conversationalist is one who
talks to you about yourself.
Lisa Kirk
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5. Meaning
Conversation is an informal talk
in which people exchange views,
feelings and thoughts.
Conversation in general is
spontaneous, friendly and
casual.
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6. CONVERSATION SKILLS
• MAGIC KEY TO PERSONAL AND
SOCIAL POPULARITY
• BUSINESS MEETINGS PAY OFF
• EXPRESS YOUR POTENTIAL
• KNOW A SENSE OF PERSONAL
HAPPINESS
• DEVELOP NEW FRIENDSHIPS
• STRENGTHEN OLD ONES
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7. Social Conversation Skill
Social conversation, also known as chit-
chat or small talk attempts to establish a
sociable atmosphere.
At a tea-party or social gathering, the
conversation reveals feelings of
togetherness, rather than communicating
ideas or any specific meaning.
Words are used in symbolic ways as verbal
social gestures. This social use of words is
known as phatic communion.
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9. Social conversation skills
Listening to others.
Starting a conversation with a new or
unfamiliar person.
Maintaining conversations by asking
questions.
Ending conversations.
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10. Step 1. Maintain eye contact.
Step 2. Nod your head.
Step 3. Say “uh-huh” or “ok”
Step 4. Repeat what the person said.
Listening to others.
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11. Starting a conversation with a
new or unfamiliar person.
Step 1. Choose the right time and place.
Step 2. If you do not know the person,
introduce yourself. If you know the person,
say “Hi.”
Step 3. Choose a topic that you would like
to talk about OR ask a question.
Step 4. Judge whether the other person is
listening and wants to talk.
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12. Maintaining a conversation by
Asking a Questions
Step 1. Greet the person.
Step 2. Ask a question about something
you would like to know about.
Step 3. Judge whether the person is
listening and is interested in pursuing the
conversation
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13. Ending a conversation.
Step 1. Wait until the other person has
finished talking.
Step 2. Use a non-verbal gesture such
as glancing away or looking at your
watch.
Step 3. Make a closing comment, such
as “well, I really need to go now.”
Step 4. Say good-bye.
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