Order placement - Paytm mall shop

1. How a customer can purchase a
product by scanning a QR code?
In this module, we will discuss:-
1. How to purchase a product by scanning a QR code?
2. How to check order details & pick up code in customer app?
3. How to check the offers/vouchers on the customer app?

2. How to purchase a product by scanning a QR code ?
Tap on the QR code icon to scan the
Paytm Mall QR code available at the
store
Scan the Paytm Mall
QR code
Search the product by typing the
product name in the Search bar
Suggest the customer to open Paytm App and follow these steps

3. Select the desired product from the
available list
Check the product details Here you can check the available
offers
How to purchase a product by scanning a QR code ?
Note – Ensure that you select the correct product.

4. Tap on Pick at store Tap on Apply Promocode
How to purchase a product by scanning a QR code ?
Select the promocode
Note – Don’t forget to apply the promocode.

5. Tap on Proceed to pay Select the payment mode to pay for
the order
How to purchase a product by scanning a QR code ?
Share the pickup code with the seller

6. Suggest the customer to follow these steps to check the Order ID and Pickup Code in the Paytm App
Tap on the Menu option Tap on the Orders tab Tap on the respective order
How to check Pickup code in customer app?

7. The customer can check the Order ID
here
To check the pickup code, tap on
View pickup code
The customer can check the pickup
code here
How to check Pickup code in customer app?

8. Tap on the CASHBACK option Tap on the My Vouchers tab Tap on the respective Voucher
Suggest the customer to follow these steps to check the offers/vouchers in the Paytm App
Note – The vouchers will be visible post 24 hours of the order being marked as delivered by the seller.
How to check the offers/vouchers on the customer app?

9. The customer can check the voucher
code here
Note – The vouchers will be visible post 24 hours of the order being marked as delivered by the seller.
How to check the offers/vouchers on the customer app?

10. Thankseveryone!
For any query, please raise a ticket using the Seller Helpdesk tab on your seller panel.