The document discusses research on using ICT tools to improve governance and policy making through increased citizen participation and modeling. It proposes: 1) Developing advanced tools and new governance models to engage citizens, groups, and communities in transparency and tracking policy inputs. 2) Using real-time opinion visualization, policy modeling, simulation, and mixed reality apps to model behaviors and wishes of large groups of people to improve public services. 3) Building on these ideas over time to achieve open and collaborative model-building based on massive data analysis and cloud computing to support more accurate and useful simulation tools and models.