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Open Government overview (Gov 2.0)


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Basic overview of concepts

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Open Government overview (Gov 2.0)

  1. 1. July 2010 Jason Darrah, Communications Ashley Casovan, Information Technology Open Government New community opportunities through online technology
  2. 2. Outline <ul><li>Big Picture – Open Gov </li></ul><ul><li>Components (cases, CoE, future, Q&A): </li></ul><ul><ul><li>Transparency </li></ul></ul><ul><ul><li>Collaboration </li></ul></ul><ul><ul><li>Participation </li></ul></ul><ul><li>Open Data – convergence of opportunities & Apps contest </li></ul><ul><li>Open discussion – opportunities / challenges </li></ul>
  3. 3. Open Government <ul><li>We’re focusing on how technologies are enabling new opportunities </li></ul><ul><li>Sometimes known as Gov 2.0 </li></ul><ul><ul><li>Parallel to new user-driven nature of Web 2.0 </li></ul></ul><ul><ul><li>Some resist term “Gov 2.0” because they don’t want concept only perceived as for technologists </li></ul></ul><ul><ul><li>Complements more citizen-involvement in government, regardless of technology </li></ul></ul>
  4. 4. Open Government in 3 Parts <ul><li>Initiatives in all parts exist without technology </li></ul><ul><li>Technology and Internet increases potential </li></ul><ul><li>Each has benefits and challenges for government </li></ul><ul><li>Areas overlap </li></ul><ul><li>One part not needed for other parts </li></ul><ul><li>But something in one part helps potential of another part </li></ul>Collaboration Participation Transparency <ul><li>Communications has role in each part </li></ul>
  5. 5. Open government <ul><li>Means different things to different groups… </li></ul><ul><li>Democracy advocates seek more input in decisions </li></ul><ul><li>Government critics seek transparency to keep elected officials honest and bureaucracy open </li></ul><ul><li>Citizen advocates seek info about them, for them </li></ul><ul><li>Entrepreneurs seek data to build tools that support consumers with useful info/data </li></ul><ul><li>Academics seek information about populations for policy development… </li></ul>
  6. 6. Part 1: Transparency <ul><li>Overview </li></ul><ul><li>Cases </li></ul><ul><li>CoE </li></ul><ul><li>Future </li></ul><ul><li>Openness about government business and decisions </li></ul><ul><li>Keeps gov’t honest </li></ul><ul><li>info about services  info as a service </li></ul><ul><li>info helps better discussion, input, advice, decisions </li></ul><ul><li>Access to government data (vs. info) </li></ul><ul><li>Shift “need to know” to “need to share” </li></ul>Transparency
  7. 7. <ul><li>There is an inverse relationship between control and trust </li></ul><ul><li>All strategies relating to web interactions should consider the relationship -building potential </li></ul>
  8. 8. Part 2: Collaboration <ul><li>Overview </li></ul><ul><li>Cases </li></ul><ul><li>CoE </li></ul><ul><li>Future </li></ul><ul><li>Between orders of gov’t or jurisdictions (regional coordination) </li></ul><ul><li>Between agencies (school/city) </li></ul>Collaboration <ul><li>Government as platform (vs vending machine) </li></ul><ul><li>Citizens’ DIY Gov’t </li></ul>
  9. 9. Benefits <ul><li>Communicate to many rather than 1x1 </li></ul><ul><li>Collaboration as lines of communication grow exponentially with size of group (internal and external) </li></ul>
  10. 10. Part 3: Participation <ul><li>Overview </li></ul><ul><li>Cases </li></ul><ul><li>CoE </li></ul><ul><li>Future </li></ul><ul><li>New tools enable participation </li></ul><ul><li>Online consultation </li></ul><ul><li>Spectrum of engagement </li></ul><ul><li>Input in operations </li></ul><ul><li>Input in policy or decisions </li></ul>Participation
  11. 11. Public Input Public Involvement Public Information Community Development Public Engagement
  12. 12. Go where your target is Communicate to audiences where they want to interact Jobs? Get others in an online community to answer questions for us
  13. 13. Applying “long tail&quot; to public policy <ul><li>Networked markets are more trustworthy than info from a single source </li></ul><ul><li>Networked consumers know more about a product than the company/government knows </li></ul><ul><li>In development with projects like Open Data Initiative </li></ul>
  14. 14. Open Data <ul><li>Overview </li></ul><ul><ul><li>Uses/ benefits </li></ul></ul><ul><li>Cases </li></ul><ul><li>Apps Contests </li></ul><ul><li>CoE </li></ul><ul><li>Future </li></ul>Collaboration Participation Transparency
  15. 17. Where is government going - online? <ul><li>Information and Conversations now </li></ul><ul><li>Respond to reputation issues </li></ul><ul><li>Open up data so users can re-package our data for more accessible use – Gov2.0 </li></ul><ul><ul><li>Utility – services </li></ul></ul><ul><ul><li>Transparency of government </li></ul></ul><ul><li>Long tail of public policy developing </li></ul><ul><li>Engagement continuum: now - Forums, surveys for input; Future - Idea Zone 1.0 </li></ul>
  16. 18. Hierarchy of needs – for Citizens <ul><li>Safety and security </li></ul><ul><li>Access to essential services </li></ul><ul><li>Additional civic services </li></ul><ul><li>Information about services </li></ul><ul><li>Information as service </li></ul><ul><li>Responsiveness </li></ul><ul><li>Transparency, trust and confidence </li></ul><ul><li>Engagement on Issues </li></ul><ul><li>Humanizing the government </li></ul>Sometimes one objective trumps others based on the tool…
  17. 19. Resources <ul><li>Digital Cities- </li></ul><ul><li>Open 311 initiative- </li></ul><ul><li>Public=Online campaign- </li></ul><ul><li>Government as a Platform - </li></ul><ul><li>City of Edmonton Open Data Catalogue - </li></ul><ul><li>Apps4Edmonton- </li></ul><ul><li>Apps for ETS - </li></ul><ul><li>Apps for Democracy - </li></ul><ul><li>Code for America - http:// / </li></ul><ul><li>Sunlight Foundation - http:// / </li></ul>