5. Achieving organizational goal
Exchange of information
Increasing efficiency
Directing the subordinates
Develop labor-management relations
Coordination and cooperation
7. Written Communication Steps of Pran Company
Planning
• Gathering and
collecting
• Analyzing and
organizing
• Choosing a form
Drafting
• Being Flexible
• Keeping going
• Using own
favorite
strategies
Revising
• Revising
contents,
structure and
format
• Editing word
and sentence
• Proofreading
10. Internal channels of PRAN Company
E-mail Phone Calls Memorandum
Meetings Intranet
11. External channels of PRAN Company
Internet Advertisement Newspaper
Business
Letter
12. Decision making approach
Create a constructive environment.
Investigate the situation in detail.
Generate good alternatives.
Explore their options.
Select the best solution.
Evaluate their plan.
Communicate their decision, and take action
13. • Business Letter
• E-mail
• Phone Calls
• Meetings
External System
• Memorandum
• Face to face communication
• Mobile
• Letter
Internal System