Productive and effective management skills are not an innate quality; management skills can be cultivated, developed and learned.

9. Conceptual Skills Human Skills Technical Skills
Top Managers
Presidents, CEO,
Executive Vice Presidents
Middle Managers
Plant Managers, Division Managers,
Department Managers
First Line Managers
Foreman, Supervisors,
Office Managers

15. Planning
• Choose appropriate
organizational goals and
courses of action to best
achieve those goals
Organizing
• Establish task and authority
relationships that allow
people to work together to
achieve organization goals.
Leading
• Motivate, coordinate and
energize individuals and
groups to work together to
achieve organizational
goals
Controlling
• Establish accurate
measuring and monitoring
systems to evaluate how
well the organization has
achieved its goals

16. Planning Organizing Leading Controlling
Top Managers
Presidents, CEO,
Executive Vice Presidents
Middle Managers
Plant Managers, Division Managers,
Department Managers
First Line Managers
Foreman, Supervisors,
Office Managers