1. CHARLOTTE M. NICESWANGER
www.linkedin.com/in/charlotteniceswanger
4337 Sunbury Road cjdnice@embarqmail.com Office: (614) 402-4888
Galena, Ohio 43021 Home: (740) 965-2617
Accomplished, Performance-Driven Specialty Account Sales Professional experienced in multiple therapeutic
markets including: Pediatric/Vaccines, Long Term Care, Oncology, Hospital Account Management, Women’s
Health and Primary care. Skilled at assessing customer needs early in the sales process and maximizing
business opportunities resulting in increased sales. Key attributes include: building strong business relationships
and establishing rapport with all members of the account, consultative selling, and listening/empathy skills.
Aptitude to learn new products quickly. Exceptional ability to adapt to the changing sales environment with a
proven track record of achieving success in all positions and consistently exceeding sales goals ranking in the
Top 5-25% for the last 12 years.
CORE COMPETENCIES
Oncology and Vaccine Buy and Bill 10+ New Product Launches
Technology Expertise: Excel, Word, PowerPoint Account Management/ Territory Market Analysis
Opinion Leader Development Sales training and mentoring
Communication and Presentation skills Building Customer Relationships
PROFESSIONAL EXPERIENCE
WYETH PHARMACEUTICALS Galena, Ohio
ONCOLOGY SPECIALTY MANAGER 2009
Generated sales of Wyeth Oncology Products (2 IV Buy and Bill and 1 supportive care injectable) at institutions
and Hematology & Oncology practices in the Central Ohio and Toledo markets including The Ohio State
University one of forty Comprehensive Cancer Centers in the United States.
• Collaborated in the formulary process resulting in the addition of Relistor injectable for use in palliative
care at 14 teaching and community based hospitals.
• Educated physicians, office managers and reimbursement coordinators on Medicare Part B and
reimbursement advantages.
• Increased Torisel Market share from 15.11(08) to 19.3(09) Placed first order for the Ohio state University
since the launch of Torisel in 2007.
HOSPITAL ACCOUNT MANAGER 2006-2009
Advanced Academic Center education (Menopause/Osteoporosis) and sold the Premarin Family of Products to
ObGyn and primary care faculty and residency programs at 10 teaching institutions in Ohio and WVA. (Columbus,
Akron, and Canton Ohio; Charleston and Huntington WVA) Engaged opinion leaders and addressed complicated
issues following the Women’s Health Initiative Study. In 2008, created a Long Term Care Sales territory
consisting of targeted nursing homes, pharmacy providers and professional associations (Ohio Medical Directors,
ODONA) Responsible for direct sales of a new injectable to pharmacy providers and pull through at the nursing
home level.
• Hospital Call Points: Gynecology/Oncology, Maternal Fetal Medicine, Uro-Gynecology, Department Chair,
Residency Director, faculty and residents; Long Term Care Call Points: DON, ADON, Hospice Nurses,
Medical Directors, Consultant Pharmacists, Directors of Palliative Care, Discharge Planner
2. • Achieved sales Rank of 11/68 (06) top 20%, 4/49 (07) top 10% and 13/49 (08) top 25% by exceeding
yearly sales goals
• Successfully launched first in class biotech injectable (Relistor) for opioid-induced constipation in the long
term care marketplace by securing orders in all ten pharmacy providers and generating reorders at
targeted nursing homes.
• Completed Career Ladder Development Account Manager Level 3 status in 3 years by exceeding yearly
sales goals, achieving above expectation performance appraisals and completing industry related
courses.
• Developed regional and national Opinion Leaders at teaching institutions. Coordinated live and remote
speaker programs including the District V Chapter OBGYN Society Meeting for Indiana, Ohio and
Kentucky members.
• Cultivated Advocates within Hospice, Nursing Home Corporations and Long Term Care Associations
(ODONA, OMDA) resulting in increased access and educational lunch and learn programs for a large
Nursing Home Corporation with facilities throughout the country led by a medical director within my
territory.
SENIOR TERRITORY MANAGER 2005-06
Successfully promoted products for Depression, Women’s Health and Gastroenterology to ObGyn, Internal
Medicine and Family Physicians in the North Columbus market with sales in the top 10% (rank 10/135) in the first
six months in a new territory and division
• Recipient of the Presidents Achievement Award (Top 5% of sales)
• Promoted to Hospital Account Manager Women’s Health Division.
• Achieved the highest sales professional career level status-Level 5 (achieved by only 2% of sales
professionals during their career)
• Trained and mentored new employees within a four state region.
VACCINE SALES SPECIALIST 1995-2004
Managed Inventory and placed orders for the Wyeth portfolio of childhood vaccines in 85% of all accounts.
Secured monthly standing orders in the top 20 accounts in the Columbus, Newark and Zanesville market during
manufacturing shortages. Demonstrated Managed care expertise in CPT coding and reimbursements.
• Consistently achieved sales rankings in the top 5-25%: 7/92 (2004), 2/92(2003), 21/92 (2002), 21/92
(2001), 3/92 (2000), 12/92 (1999), 15/92(1998), 43/92(1997), 20/92(1996)
• Produced over 2 million in vaccine sales by exceeding sales goals for Prevnar, Acel-Imune and Hibtiter
• Successfully launched the early uptake of 4 new vaccines: Prevnar (213.7% budget attainment)
Acel-imune (186.47%), Rotashield (139.68% budget attainment) and Flumist
ACHIEVEMENTS AND COMMITTEES
• Certified Medical Representative Business in Healthcare- 2008
• Premarin Advisory Board member-2008
• Above and Beyond Award Women’s Health 2007
• Wyeth President’s Achievement Award – 2005
• Prevnar Advisory Board member-2004
• Best Performance HibTiter-2001
• Best Overall Vaccine Performance-2000
• Career Development Territory Manager Level 4 promotion- 1999
