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Specsavers	
  –	
  Newsworks	
  Awards	
  2015	
  
Specsavers	
  &	
  The	
  Telegraph	
  –	
  Putting	
  You	
  in	
  the	
  Umpire’s	
  Shoes	
  
Best	
  Content	
  Partnership	
  
Written	
  by	
  Andrew	
  Darby,	
  Manning	
  Gottlieb	
  OMD	
  
	
  
Word	
  count:	
  988	
  words	
  (excluding	
  Executive	
  Summary)	
  
	
  
	
  
	
  
	
  
In	
  a	
  sentence:	
  
During	
  the	
  Ashes	
  Summer	
  of	
  2015,	
  Manning	
  Gottlieb	
  OMD,	
  Specsavers	
  and	
  The	
  Telegraph	
  came	
  together	
  
to	
  deliver	
  one	
  of	
  the	
  most	
  original,	
  engaging	
  and	
  entertaining	
  partnerships	
  of	
  the	
  year	
  by	
  challenging	
  
readers	
  to	
  be	
  the	
  umpire.	
  
	
  
Executive	
  Summary:	
  
Tasked	
  to	
  build	
  Specsavers’	
  professionalism	
  credentials	
  as	
  experts	
  in	
  vision,	
  we	
  harnessed	
  the	
  true	
  power	
  
of	
  one	
  of	
  Britain’s	
  biggest	
  Newsbrands	
  to	
  create	
  an	
  integrated	
  campaign	
  that	
  put	
  consumers	
  in	
  the	
  shoes	
  
of	
  those	
  who	
  rely	
  on	
  perfect	
  vision	
  to	
  make	
  game-­‐changing	
  judgements.	
  
We	
  challenged	
  them	
  to	
  making	
  the	
  split-­‐second	
  judgements	
  that	
  professional	
  officials	
  do	
  with	
  an	
  
engaging	
  digital	
  game	
  that	
  was	
  played	
  more	
  than	
  60,000	
  times,	
  and	
  brought	
  it	
  to	
  millions	
  of	
  people	
  with	
  a	
  
true	
  multi-­‐channel	
  partnership	
  making	
  the	
  most	
  of	
  The	
  Telegraph’s	
  most	
  engaging	
  elements,	
  helping	
  to	
  
shift	
  professionalism	
  scores	
  by	
  4%.	
  
	
  
	
   	
  
Background	
  &	
  Objectives:	
  
Specsavers	
  are	
  the	
  market	
  leader	
  in	
  optics	
  within	
  the	
  UK	
  and	
  have	
  one	
  of	
  the	
  most	
  powerful	
  advertising	
  
slogans	
  in	
  modern	
  marketing.	
  	
  
However,	
  the	
  humour	
  of	
  “Should’ve	
  Gone	
  to	
  Specsavers”	
  makes	
  it	
  difficult	
  to	
  communicate	
  professionalism	
  
credentials,	
  which	
  our	
  key	
  competitors	
  were	
  investing	
  heavily	
  in	
  to	
  create	
  a	
  point	
  of	
  difference.	
  
While	
  eye-­‐care	
  can	
  sometimes	
  be	
  low	
  interest,	
  we	
  realised	
  that	
  sport	
  provides	
  the	
  perfect	
  passion	
  point	
  
and	
  environment	
  to	
  capture	
  the	
  excitement	
  and	
  importance	
  of	
  accurate	
  vision.	
  
In	
  2014,	
  Specsavers	
  and	
  MG	
  OMD	
  signed	
  a	
  deal	
  with	
  the	
  
ECB	
  to	
  become	
  Official	
  Partner	
  of	
  the	
  England	
  and	
  Wales	
  
Cricket	
  Board	
  and	
  Principal	
  Partner	
  of	
  the	
  Cricket	
  Officials	
  
at	
  a	
  county	
  level.	
  
With	
  this	
  association,	
  Specsavers	
  had	
  an	
  opportunity	
  to	
  
show	
  our	
  45+	
  core	
  audience	
  group	
  how	
  we	
  help	
  the	
  experts	
  
see	
  to	
  build	
  professionalism	
  perceptions.	
  However,	
  sport	
  
sponsorship	
  is	
  often	
  reduced	
  to	
  meaningless	
  badging	
  of	
  
events	
  and	
  teams	
  –	
  to	
  truly	
  succeed	
  we	
  needed	
  to	
  find	
  a	
  
way	
  to	
  be	
  authentic	
  and	
  add	
  value	
  to	
  fans.	
  
	
  
	
  
Insight:	
  
We	
  needed	
  the	
  perfect	
  partner	
  at	
  the	
  crease	
  to	
  deliver	
  scale,	
  authenticity	
  and	
  expertise	
  
We	
  needed	
  to	
  find	
  a	
  partner	
  who	
  could	
  deliver	
  an	
  engaged	
  audience	
  of	
  sports	
  fans,	
  had	
  unmatched	
  
authority	
  in	
  cricket	
  and	
  the	
  plethora	
  of	
  platforms	
  which	
  would	
  highlight	
  the	
  level	
  of	
  skill	
  and	
  
professionalism	
  that	
  goes	
  with	
  both	
  sport	
  and	
  the	
  Specsavers	
  product	
  offering.	
  
We	
  knew	
  that	
  The	
  Telegraph	
  offered	
  that	
  scale	
  needed	
  with	
  their	
  total	
  reach	
  of	
  21.6mil	
  people	
  across	
  
established	
  print	
  distribution	
  and	
  digital	
  platforms.	
  On	
  top	
  of	
  this,	
  our	
  target	
  audience	
  were	
  twice	
  as	
  
likely	
  to	
  consume	
  their	
  platforms,	
  and	
  we	
  knew	
  that	
  the	
  Telegraph	
  with	
  a	
  rich	
  heritage	
  in	
  covering	
  
cricket.	
  With	
  an	
  Ashes	
  Summer	
  on	
  the	
  way,	
  we	
  knew	
  we	
  had	
  the	
  perfect	
  window	
  to	
  shout	
  about	
  our	
  
sponsorship.	
  
We	
  could	
  add	
  value	
  by	
  challenging	
  fans	
  to	
  do	
  the	
  job	
  
But	
  just	
  telling	
  people	
  wouldn’t	
  be	
  enough.	
  Cricket	
  fans	
  are	
  a	
  passionate	
  bunch,	
  so	
  we	
  knew	
  we	
  had	
  to	
  
actively	
  involve	
  them.	
  We	
  spoke	
  to	
  them	
  about	
  the	
  role	
  of	
  the	
  umpires	
  in	
  the	
  game.	
  Mostly,	
  fans	
  focus	
  on	
  
the	
  decisions	
  they	
  disagree	
  with.	
  But	
  the	
  ones	
  who	
  had	
  stood	
  in	
  for	
  an	
  umpire	
  before	
  realised	
  what	
  a	
  
difficult	
  job	
  it	
  was	
  and	
  respected	
  them	
  more.	
  
But	
  the	
  ones	
  who	
  hadn’t	
  felt	
  they	
  could	
  do	
  a	
  better	
  job…	
  time	
  for	
  us	
  to	
  give	
  them	
  that	
  chance!	
  
	
  
	
   	
  
The	
  Idea	
  and	
  Plan:	
  
We	
  built	
  the	
  Umpire	
  Challenge,	
  an	
  interactive	
  umpiring	
  game	
  that	
  would	
  ask	
  users	
  to	
  judge	
  a	
  whole	
  over	
  
of	
  LBW	
  appeals	
  and	
  decide:	
  was	
  the	
  batsman	
  in	
  on	
  out?	
  
We	
  filmed	
  real	
  footage	
  from	
  an	
  umpire’s	
  POV	
  to	
  give	
  the	
  most	
  authentic	
  experience	
  possible,	
  and	
  worked	
  
closely	
  with	
  expert	
  umpires	
  and	
  the	
  ECB	
  direct	
  and	
  certify	
  the	
  content	
  to	
  make	
  sure	
  the	
  decisions	
  were	
  
100%	
  accurate.	
  We	
  made	
  sure	
  it	
  played	
  perfectly	
  over	
  browser,	
  tablet	
  and	
  mobile	
  to	
  fit	
  with	
  how	
  people	
  
consume	
  modern	
  Newsbrands.	
  
This	
  game	
  was	
  delivered	
  on	
  a	
  Specsavers-­‐branded	
  page	
  within	
  The	
  Telegraph	
  Sport	
  section	
  and	
  
encouraged	
  users	
  to	
  play	
  for	
  a	
  chance	
  to	
  win	
  priceless	
  tickets	
  to	
  sold-­‐out	
  Ashes	
  Tests	
  across	
  the	
  summer.	
  
Alongside	
  the	
  game,	
  users	
  could	
  then	
  also	
  learn	
  more	
  about	
  grassroots	
  umpiring	
  and	
  information	
  around	
  
the	
  Specsavers	
  brand.	
  
	
  
	
  
Only	
  if	
  you	
  got	
  all	
  six	
  correct,	
  were	
  you	
  entered	
  into	
  the	
  competition,	
  encouraged	
  to	
  take	
  the	
  most	
  of	
  this	
  
skill	
  and	
  learn	
  more	
  about	
  the	
  need	
  for	
  a	
  fresh	
  set	
  of	
  cricket	
  umpires.	
  If	
  you	
  didn’t,	
  well,	
  you	
  ‘Should’ve	
  
Gone	
  to	
  Specsavers!’	
  And	
  most	
  players	
  Should’ve.	
  It’s	
  not	
  that	
  easy,	
  being	
  an	
  umpire…	
  
Think	
  you	
  can	
  do	
  better?	
  Give	
  it	
  a	
  go	
  yourself	
  by	
  visiting	
  http://umpire.telegraph.co.uk/	
  or	
  search	
  
Specsavers	
  Umpire.	
  
But	
  we	
  wanted	
  to	
  do	
  the	
  idea	
  justice	
  by	
  harnessing	
  the	
  potential	
  of	
  a	
  leading	
  modern	
  Newsbrand	
  and	
  
utilising	
  all	
  channels	
  within	
  The	
  Telegraph	
  portfolio.	
  
The	
  Print	
  Powerplay	
  
Although	
  not	
  an	
  official	
  Ashes	
  sponsor,	
  we	
  wanted	
  to	
  be	
  a	
  key	
  part	
  of	
  the	
  cricket	
  conversation	
  across	
  the	
  
summer.	
  
Specsavers	
  took	
  ownership	
  of	
  The	
  Telegraph’s	
  Ashes	
  preview	
  supplement	
  announcing	
  our	
  support	
  of	
  
cricket	
  umpires	
  and	
  launching	
  our	
  game,	
  reaching	
  1.2	
  million	
  people	
  across	
  the	
  UK	
  on	
  one	
  of	
  the	
  most	
  
exciting	
  days	
  in	
  the	
  cricket	
  calendar.	
  We	
  even	
  organised	
  for	
  an	
  additional	
  10,000	
  copies	
  to	
  be	
  distributed	
  
outside	
  the	
  First	
  Test	
  in	
  Cardiff	
  to	
  give	
  spectators	
  an	
  entertaining	
  read	
  at	
  lunch	
  –	
  and	
  the	
  perfect	
  
influencer	
  audience	
  to	
  launch	
  our	
  message.	
  	
  
 
	
  
We	
  implemented	
  daily	
  advertorial	
  features	
  that	
  would	
  run	
  across	
  the	
  Ashes	
  reviewing	
  the	
  day’s	
  play	
  
prior	
  from	
  the	
  umpire	
  perspective,	
  giving	
  expert	
  analysis	
  on	
  performance.	
  	
  
Display	
  print	
  ads	
  were	
  placed	
  around	
  relevant	
  cricket	
  editorial	
  to	
  further	
  highlight	
  the	
  opportunity	
  to	
  win	
  
cricket	
  tickets	
  if	
  you	
  played	
  the	
  Specsavers	
  Umpire	
  Challenge.	
  	
  	
  
Creative	
  formats	
  were	
  used	
  to	
  boost	
  stand	
  out,	
  running	
  a	
  bespoke	
  horizontal	
  ribbon	
  cut-­‐out	
  within	
  the	
  
sports	
  section	
  at	
  the	
  start	
  of	
  the	
  decisive	
  Fourth	
  Test.	
  
https://twitter.com/newsworks_uk/status/628861217206063104	
  	
  
	
  
A	
  true	
  multi-­‐channel	
  approach:	
  
We	
  used	
  digital	
  to	
  road-­‐block	
  the	
  Telegraph	
  cricket	
  channel	
  on	
  key	
  days	
  across	
  desktop	
  and	
  mobile	
  to	
  
extend	
  the	
  campaign	
  and	
  drive	
  interest	
  in	
  the	
  game.	
  
The	
  game	
  even	
  captured	
  the	
  imagination	
  of	
  The	
  Telegraph’s	
  writers,	
  with	
  the	
  daily	
  commentary	
  pages	
  
featuring	
  multiple	
  mentions	
  during	
  breaks	
  in	
  play	
  even	
  a	
  direct	
  link	
  into	
  their	
  navigation	
  bar	
  across	
  the	
  
summer!	
  	
  
Further	
  email	
  marketing	
  and	
  promoted	
  Telegraph	
  social	
  posts	
  reached	
  400,000	
  people	
  and	
  ensured	
  that	
  
we	
  delivered	
  one	
  of	
  the	
  most	
  multi-­‐channel,	
  innovative	
  and	
  engaging	
  Newsbrand	
  campaigns	
  to	
  date.	
  
	
  
The	
  Results:	
  
Through	
  a	
  real	
  partnership	
  of	
  client,	
  brand	
  and	
  agency,	
  we	
  delivered	
  some	
  true	
  innovation,	
  bravery	
  in	
  our	
  
execution	
  and	
  hit	
  our	
  targets	
  for	
  SIX!	
  
§ We	
  captured	
  the	
  passion	
  of	
  cricket	
  fans:	
  
Over	
  60,000	
  game	
  plays	
  with	
  6,921	
  good	
  enough	
  to	
  have	
  a	
  chance	
  to	
  win	
  Ashes	
  and	
  ODI	
  tickets.	
  
This	
  was	
  alongside	
  119,710	
  page	
  views	
  and	
  over-­‐delivering	
  on	
  unique	
  browsers	
  by	
  58%	
  
	
  
§ Built	
  professionalism	
  perceptions	
  
Professionalism	
  scores	
  increased	
  post	
  campaign	
  by	
  4%	
  v.	
  Q1	
  2015	
  
	
  
§ …and	
  drove	
  interest	
  around	
  umpiring	
  	
  
The	
  ECB	
  delivered	
  their	
  biggest	
  ever	
  sign	
  up’s	
  to	
  grassroots	
  umpiring!	
  
	
  
Client	
  View:	
  
The	
  results	
  were	
  as	
  pleasing	
  as	
  the	
  Ashes	
  result	
  itself	
  and	
  we	
  had	
  a	
  very	
  happy	
  client.	
  HOWZAT	
  for	
  a	
  
Newsbrands	
  content	
  partnership	
  in	
  2015:	
  
	
  
“We	
  were	
  thrilled	
  to	
  work	
  with	
  The	
  Telegraph,	
  and	
  really	
  pleased	
  to	
  see	
  this	
  idea	
  brought	
  to	
  life	
  
across	
  the	
  summer.	
  	
  Through	
  the	
  diverse	
  plan	
  of	
  print,	
  digital,	
  social	
  and	
  gamification	
  we	
  felt	
  a	
  
truly	
  engaging	
  and	
  interactive	
  campaign	
  was	
  delivered.”	
  
Sarah	
  Marquis,	
  Senior	
  Campaign	
  Manager,	
  Specsavers	
  

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Specsavers - Putting you in the umpire’s shoes

  • 1.   Specsavers  –  Newsworks  Awards  2015   Specsavers  &  The  Telegraph  –  Putting  You  in  the  Umpire’s  Shoes   Best  Content  Partnership   Written  by  Andrew  Darby,  Manning  Gottlieb  OMD     Word  count:  988  words  (excluding  Executive  Summary)           In  a  sentence:   During  the  Ashes  Summer  of  2015,  Manning  Gottlieb  OMD,  Specsavers  and  The  Telegraph  came  together   to  deliver  one  of  the  most  original,  engaging  and  entertaining  partnerships  of  the  year  by  challenging   readers  to  be  the  umpire.     Executive  Summary:   Tasked  to  build  Specsavers’  professionalism  credentials  as  experts  in  vision,  we  harnessed  the  true  power   of  one  of  Britain’s  biggest  Newsbrands  to  create  an  integrated  campaign  that  put  consumers  in  the  shoes   of  those  who  rely  on  perfect  vision  to  make  game-­‐changing  judgements.   We  challenged  them  to  making  the  split-­‐second  judgements  that  professional  officials  do  with  an   engaging  digital  game  that  was  played  more  than  60,000  times,  and  brought  it  to  millions  of  people  with  a   true  multi-­‐channel  partnership  making  the  most  of  The  Telegraph’s  most  engaging  elements,  helping  to   shift  professionalism  scores  by  4%.        
  • 2. Background  &  Objectives:   Specsavers  are  the  market  leader  in  optics  within  the  UK  and  have  one  of  the  most  powerful  advertising   slogans  in  modern  marketing.     However,  the  humour  of  “Should’ve  Gone  to  Specsavers”  makes  it  difficult  to  communicate  professionalism   credentials,  which  our  key  competitors  were  investing  heavily  in  to  create  a  point  of  difference.   While  eye-­‐care  can  sometimes  be  low  interest,  we  realised  that  sport  provides  the  perfect  passion  point   and  environment  to  capture  the  excitement  and  importance  of  accurate  vision.   In  2014,  Specsavers  and  MG  OMD  signed  a  deal  with  the   ECB  to  become  Official  Partner  of  the  England  and  Wales   Cricket  Board  and  Principal  Partner  of  the  Cricket  Officials   at  a  county  level.   With  this  association,  Specsavers  had  an  opportunity  to   show  our  45+  core  audience  group  how  we  help  the  experts   see  to  build  professionalism  perceptions.  However,  sport   sponsorship  is  often  reduced  to  meaningless  badging  of   events  and  teams  –  to  truly  succeed  we  needed  to  find  a   way  to  be  authentic  and  add  value  to  fans.       Insight:   We  needed  the  perfect  partner  at  the  crease  to  deliver  scale,  authenticity  and  expertise   We  needed  to  find  a  partner  who  could  deliver  an  engaged  audience  of  sports  fans,  had  unmatched   authority  in  cricket  and  the  plethora  of  platforms  which  would  highlight  the  level  of  skill  and   professionalism  that  goes  with  both  sport  and  the  Specsavers  product  offering.   We  knew  that  The  Telegraph  offered  that  scale  needed  with  their  total  reach  of  21.6mil  people  across   established  print  distribution  and  digital  platforms.  On  top  of  this,  our  target  audience  were  twice  as   likely  to  consume  their  platforms,  and  we  knew  that  the  Telegraph  with  a  rich  heritage  in  covering   cricket.  With  an  Ashes  Summer  on  the  way,  we  knew  we  had  the  perfect  window  to  shout  about  our   sponsorship.   We  could  add  value  by  challenging  fans  to  do  the  job   But  just  telling  people  wouldn’t  be  enough.  Cricket  fans  are  a  passionate  bunch,  so  we  knew  we  had  to   actively  involve  them.  We  spoke  to  them  about  the  role  of  the  umpires  in  the  game.  Mostly,  fans  focus  on   the  decisions  they  disagree  with.  But  the  ones  who  had  stood  in  for  an  umpire  before  realised  what  a   difficult  job  it  was  and  respected  them  more.   But  the  ones  who  hadn’t  felt  they  could  do  a  better  job…  time  for  us  to  give  them  that  chance!        
  • 3. The  Idea  and  Plan:   We  built  the  Umpire  Challenge,  an  interactive  umpiring  game  that  would  ask  users  to  judge  a  whole  over   of  LBW  appeals  and  decide:  was  the  batsman  in  on  out?   We  filmed  real  footage  from  an  umpire’s  POV  to  give  the  most  authentic  experience  possible,  and  worked   closely  with  expert  umpires  and  the  ECB  direct  and  certify  the  content  to  make  sure  the  decisions  were   100%  accurate.  We  made  sure  it  played  perfectly  over  browser,  tablet  and  mobile  to  fit  with  how  people   consume  modern  Newsbrands.   This  game  was  delivered  on  a  Specsavers-­‐branded  page  within  The  Telegraph  Sport  section  and   encouraged  users  to  play  for  a  chance  to  win  priceless  tickets  to  sold-­‐out  Ashes  Tests  across  the  summer.   Alongside  the  game,  users  could  then  also  learn  more  about  grassroots  umpiring  and  information  around   the  Specsavers  brand.       Only  if  you  got  all  six  correct,  were  you  entered  into  the  competition,  encouraged  to  take  the  most  of  this   skill  and  learn  more  about  the  need  for  a  fresh  set  of  cricket  umpires.  If  you  didn’t,  well,  you  ‘Should’ve   Gone  to  Specsavers!’  And  most  players  Should’ve.  It’s  not  that  easy,  being  an  umpire…   Think  you  can  do  better?  Give  it  a  go  yourself  by  visiting  http://umpire.telegraph.co.uk/  or  search   Specsavers  Umpire.   But  we  wanted  to  do  the  idea  justice  by  harnessing  the  potential  of  a  leading  modern  Newsbrand  and   utilising  all  channels  within  The  Telegraph  portfolio.   The  Print  Powerplay   Although  not  an  official  Ashes  sponsor,  we  wanted  to  be  a  key  part  of  the  cricket  conversation  across  the   summer.   Specsavers  took  ownership  of  The  Telegraph’s  Ashes  preview  supplement  announcing  our  support  of   cricket  umpires  and  launching  our  game,  reaching  1.2  million  people  across  the  UK  on  one  of  the  most   exciting  days  in  the  cricket  calendar.  We  even  organised  for  an  additional  10,000  copies  to  be  distributed   outside  the  First  Test  in  Cardiff  to  give  spectators  an  entertaining  read  at  lunch  –  and  the  perfect   influencer  audience  to  launch  our  message.    
  • 4.     We  implemented  daily  advertorial  features  that  would  run  across  the  Ashes  reviewing  the  day’s  play   prior  from  the  umpire  perspective,  giving  expert  analysis  on  performance.     Display  print  ads  were  placed  around  relevant  cricket  editorial  to  further  highlight  the  opportunity  to  win   cricket  tickets  if  you  played  the  Specsavers  Umpire  Challenge.       Creative  formats  were  used  to  boost  stand  out,  running  a  bespoke  horizontal  ribbon  cut-­‐out  within  the   sports  section  at  the  start  of  the  decisive  Fourth  Test.   https://twitter.com/newsworks_uk/status/628861217206063104       A  true  multi-­‐channel  approach:   We  used  digital  to  road-­‐block  the  Telegraph  cricket  channel  on  key  days  across  desktop  and  mobile  to   extend  the  campaign  and  drive  interest  in  the  game.   The  game  even  captured  the  imagination  of  The  Telegraph’s  writers,  with  the  daily  commentary  pages   featuring  multiple  mentions  during  breaks  in  play  even  a  direct  link  into  their  navigation  bar  across  the   summer!     Further  email  marketing  and  promoted  Telegraph  social  posts  reached  400,000  people  and  ensured  that   we  delivered  one  of  the  most  multi-­‐channel,  innovative  and  engaging  Newsbrand  campaigns  to  date.     The  Results:   Through  a  real  partnership  of  client,  brand  and  agency,  we  delivered  some  true  innovation,  bravery  in  our   execution  and  hit  our  targets  for  SIX!   § We  captured  the  passion  of  cricket  fans:   Over  60,000  game  plays  with  6,921  good  enough  to  have  a  chance  to  win  Ashes  and  ODI  tickets.   This  was  alongside  119,710  page  views  and  over-­‐delivering  on  unique  browsers  by  58%     § Built  professionalism  perceptions   Professionalism  scores  increased  post  campaign  by  4%  v.  Q1  2015     § …and  drove  interest  around  umpiring     The  ECB  delivered  their  biggest  ever  sign  up’s  to  grassroots  umpiring!     Client  View:   The  results  were  as  pleasing  as  the  Ashes  result  itself  and  we  had  a  very  happy  client.  HOWZAT  for  a   Newsbrands  content  partnership  in  2015:     “We  were  thrilled  to  work  with  The  Telegraph,  and  really  pleased  to  see  this  idea  brought  to  life   across  the  summer.    Through  the  diverse  plan  of  print,  digital,  social  and  gamification  we  felt  a   truly  engaging  and  interactive  campaign  was  delivered.”   Sarah  Marquis,  Senior  Campaign  Manager,  Specsavers