Understanding and Applying DFSS




1   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
Agenda
    Webinar 1 – April 16th :
    - Introduction to DFSS
    - DFSS vs. Lean Six Sigma DMAIC

    Webinar 2 – April 23rd :
    - Performing financial analysis on DFSS projects
    - Performing sensitivity analysis on financial analysis




2   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
What is DFSS
     Design for Six Sigma (DFSS) is the act of designing a product,
      process or service resulting in a Six Sigma (virtually defect-
      free) output that satisfies both external customer and
      internal business critical to quality, delivery and cost
      requirements
     DFSS is cross functional and customer driven process
     DFSS is structured problem solving process focused on
      predicting and preventing defects.




3   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
What is DMAIC
     DMAIC is the act of improving a product, process or service
      resulting in a Six Sigma (virtually defect-free) output that
      satisfies selected external customer and/or internal business
      critical to quality, delivery or cost requirements
     DMAIC is cross functional and customer driven process
     DMAIC is structured problem solving process focused on
      eliminating defects.




4   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
Why it is Needed

                                                               Sources of Defects


Manufacturing/
 Operations                                                   30%                                             70%                                             Design




    Most product and process defects are “designed” in!
5   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
The DFSS Cycle
                       Requirements Flowdown



                                                              Customer Requirements




                                                                                                                                                                   Capability Flowup
                                                                 System Requirements


                                                                Process Requirements


                                                                    Input Requirements




6   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
The DFSS Process: DMADV

       Define                                 Measure                                  Analyze                                 Design                                   Verify


                                                                                                                                                         Design satisfies VOC
Opportunities & Goals
                                                                           Product/Service/
                                                                            Process Options



                                                                                                               Sub-systems, inputs,
                                                                                                                    processes

                                       Voice of Customer


7   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
The DMAIC

       Define                                 Measure                                  Analyze                               Improve                                 Control


                                                                                                                                                        Sustainable solutions
                                                                                                                                                            implemented
    Problem definition

                                                                           List of root causes




                                                                                                                Solutions generated

                                       Understanding of
                                       current situation

8   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
The DFSS Process: Tollgate Reviews
       Define                                  Measure                                 Analyze                                 Design                                    Verify

                        Review Customer CTxs (Requirements)
                                               Review Financial Analysis
                                                         Review Project Risk
                                                  Review Resource Needs
                                                               Review Timeline
    Approve                                   Review                                  Approve                                Approve
    Charter                                                                                                                                                        Close Project
                                              Charter                                 Concept                              Investment




9   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
Benefits of DFSS
              From                                                                                         To

               Reacting to poor                                                                            Proactive predictions of
                product quality                                                                              product quality
               Specification change and                                                                    VOC documented clearly
                scope creep                                                                                  and early
               Crisis Management                                                                           Requirements
                                                                                                             Management
               Quality by Inspection                                                                       Quality by Design
               Bad projects never die                                                                      Bad projects are killed
                                                                                                             early


10   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
DFSS vs. Lean Six Sigma DMAIC




11   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
Comparing DMADV to DMAIC
     DMADV                                                                                             DMAIC
              Prevent Defects                                                                                  Eliminate Defects
              All CTxs                                                                                         A few CTxs
              Scope defines duration                                                                           Duration defines scope
              Subject Matter Expert                                                                            Generalist Problem
               Problem Solvers                                                                                   Solvers
              No predetermined source                                                                          Solution assumed to be
               for solution                                                                                      within existing process
              Uses Six Sigma Tools                                                                             Uses Six Sigma Tools
              Cross-functional Team                                                                            Cross-functional Team


12   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
DMADV or DMAIC

                                                                          Has the
                                                                          product/                                                     Will
              Does the
                                                   yes                     service                              no
                                                                                                                                     redesign                              no
              product/
                                                                          reached                                                    be faster                                   DMAIC
               service
                                                                             its                                                        or
                exist?
                                                                           entitle-                                                  cheaper?
                                                                           ment?

                          no                                                          yes                                                         yes

            DMADV                                                      DMADV                                                       DMADV


13   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
Learn more about DFSS
 23rd April: DFSS Lunchtime Series Part 2
 Delivering Better Financial and Business ROI on DFSS Projects
 Sign up: https://www2.gotomeeting.com/register/823027474


 Classroom courses in Europe
 • 25-29 June, Amsterdam: Full 5 Day Training Course
 • 24 May, Brussels: One-Day Innovation Workshop

 More information: http://www.bmgi.com/training


14   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
Questions & Answers
                                           Please keep in contact:
        Email: Waldemar.Wasiuk@bmgi.com
                             Web: http://www.bmgi.com


15   © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.

DfSS Webinar Part 1: An Introduction to DFSS

  • 1.
    Understanding and ApplyingDFSS 1 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 2.
    Agenda Webinar 1 – April 16th : - Introduction to DFSS - DFSS vs. Lean Six Sigma DMAIC Webinar 2 – April 23rd : - Performing financial analysis on DFSS projects - Performing sensitivity analysis on financial analysis 2 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 3.
    What is DFSS  Design for Six Sigma (DFSS) is the act of designing a product, process or service resulting in a Six Sigma (virtually defect- free) output that satisfies both external customer and internal business critical to quality, delivery and cost requirements  DFSS is cross functional and customer driven process  DFSS is structured problem solving process focused on predicting and preventing defects. 3 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 4.
    What is DMAIC  DMAIC is the act of improving a product, process or service resulting in a Six Sigma (virtually defect-free) output that satisfies selected external customer and/or internal business critical to quality, delivery or cost requirements  DMAIC is cross functional and customer driven process  DMAIC is structured problem solving process focused on eliminating defects. 4 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 5.
    Why it isNeeded Sources of Defects Manufacturing/ Operations 30% 70% Design Most product and process defects are “designed” in! 5 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 6.
    The DFSS Cycle Requirements Flowdown Customer Requirements Capability Flowup System Requirements Process Requirements Input Requirements 6 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 7.
    The DFSS Process:DMADV Define Measure Analyze Design Verify Design satisfies VOC Opportunities & Goals Product/Service/ Process Options Sub-systems, inputs, processes Voice of Customer 7 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 8.
    The DMAIC Define Measure Analyze Improve Control Sustainable solutions implemented Problem definition List of root causes Solutions generated Understanding of current situation 8 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 9.
    The DFSS Process:Tollgate Reviews Define Measure Analyze Design Verify Review Customer CTxs (Requirements) Review Financial Analysis Review Project Risk Review Resource Needs Review Timeline Approve Review Approve Approve Charter Close Project Charter Concept Investment 9 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 10.
    Benefits of DFSS From To  Reacting to poor  Proactive predictions of product quality product quality  Specification change and  VOC documented clearly scope creep and early  Crisis Management  Requirements Management  Quality by Inspection  Quality by Design  Bad projects never die  Bad projects are killed early 10 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 11.
    DFSS vs. LeanSix Sigma DMAIC 11 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 12.
    Comparing DMADV toDMAIC DMADV DMAIC  Prevent Defects  Eliminate Defects  All CTxs  A few CTxs  Scope defines duration  Duration defines scope  Subject Matter Expert  Generalist Problem Problem Solvers Solvers  No predetermined source  Solution assumed to be for solution within existing process  Uses Six Sigma Tools  Uses Six Sigma Tools  Cross-functional Team  Cross-functional Team 12 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 13.
    DMADV or DMAIC Has the product/ Will Does the yes service no redesign no product/ reached be faster DMAIC service its or exist? entitle- cheaper? ment? no yes yes DMADV DMADV DMADV 13 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 14.
    Learn more aboutDFSS 23rd April: DFSS Lunchtime Series Part 2 Delivering Better Financial and Business ROI on DFSS Projects Sign up: https://www2.gotomeeting.com/register/823027474 Classroom courses in Europe • 25-29 June, Amsterdam: Full 5 Day Training Course • 24 May, Brussels: One-Day Innovation Workshop More information: http://www.bmgi.com/training 14 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.
  • 15.
    Questions & Answers Please keep in contact: Email: Waldemar.Wasiuk@bmgi.com Web: http://www.bmgi.com 15 © BMGI. Except as may be expressly authorized by a written license agreement signed by BMGI, no portion may be altered, rewritten, edited, modified or used to create any derivative works.