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Implementing a module of strategic
intent to lead change in online learning
in higher education
Dr Margaret Korosec
10th October 2018
The Online, Open and Flexible Higher Education Conference
OOFHEC2018
Objectives
Identify online learning portfolio in one
institution
Relate example of online design and
development to your own institution
Assess strategic intent as approach to
leading change in online learning
Design how strategic intent might shift your
leadership approach
University of
Derby Online
Learning
Performance
Student number growth
+98% increase
1,798 2011-12
3,567 Feb 2018
Non-UK student growth
+86% increase
2012 to 2017
Employability
96.4% 2015-16
Annual Retention
95.8% 2018
TEF
All UDOL programmes
Gold or Silver ranking
Conversion ratio
80% 2016-17 to
87% 2017-18
Good Honours
62% 2017
Student engagement
in formal feedback
3% 2013 to 24% 2017
Graduate Employability
82.9% 2015-16
Industry
Relevant
Recognition
Online
Learning
Portfolio
MOOCs
Course
Tasters
Short
Courses
Apprenticeships
UG Study
PG Study
derby.ac.uk/online
Institutional
strategy
Strategic
Framework
https://www.derby.ac.uk/about/strategic-framework/
Strategic
Intent
Boisot (1995b) described strategic intent as an optimal
approach to strategy within a context of environmental
turbulence. His model ā€œoperationalizes the concept of
learning at the strategic levelā€ (Boisot, 1995a:42).
Hamel & Prahalad (1989) describe successful organisations
as having an obsessive approach to winning that ā€œinvariably
began with ambitions that were out of all proportion to
their resources and capabilitiesā€¦We term this obsession
ā€˜strategic intentā€™.ā€
Strategic
Intent
A basic illustration of how gimbals work (Source: LucasVB / Wikipedia)
Lead change
through
collaborative
design and
development
Build
alliances with
change
facilitators
Managers
ā€¢ Looking for highly efficient
courses meeting learning
objectives to solve business
needs
ā€¢ B2B opportunities
Life-long learners
ā€¢ Often older and not very tech
savvy, so in need of support and
clear navigation
ā€¢ Want more freedom to explore
Part-time students
ā€¢ Need flexible options
ā€¢ Are often already employed and
therefore have a lot of
experience to share
Global
ā€¢ Use case studies that appeal to a
wide audience
ā€¢ Awareness of cultural
differences and communication
styles
Align
strategy with
design
principles
Managers
ā€¢ Looking for highly efficient
courses meeting learning
objectives to solve business
needs
ā€¢ B2B opportunities
Life-long learners
ā€¢ Often older and not very tech
savvy, so in need of support and
clear navigation
ā€¢ Want more freedom to explore
Part-time students
ā€¢ Need flexible options
ā€¢ Are often already employed and
therefore have a lot of
experience to share
Global
ā€¢ Use case studies that appeal to a
wide audience
ā€¢ Awareness of cultural
differences and communication
styles
Personas
for online
learning
Strategic
Framework
https://www.derby.ac.uk/about/strategic-framework/
Objectives
in review
Identify online learning portfolio in one
institution
Relate example of online design and
development to your own institution
Assess strategic intent as approach to
leading change in online learning
Design how strategic intent might shift your
leadership approach
References
Boisot, M. (1995a) Information Space: A framework for learning in
organizations, institutions and culture. London: Routledge.
Boisot, M. (1995b) Preparing for turbulence: the changing relationship between
strategy and management development in the learning organization, in Barratt,
B. (ed), Developing Strategic Thought: Rediscovering the art of direction-giving.
London: McGraw Hill International (UK).
Hamel, G. & Prahalad, C. K. (1989) Strategic Intent (cover story). Harvard
Business Review, 67(3), 63-78.
Korosec, M. (2017) A case study of change facilitators for technology-enhanced
learning in relation to one universityā€™s strategic intent. PhD Thesis, University of
Hull.
Thank you
Contact:
Dr Margaret Korosec
Head of Digital & Enterprise Learning Solutions
University of Derby Online Learning
@mdkorosec
m.korosec@derby.ac.uk
https://www.derby.ac.uk/online/

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Strategic intent for change in higher education

  • 1. Implementing a module of strategic intent to lead change in online learning in higher education Dr Margaret Korosec 10th October 2018 The Online, Open and Flexible Higher Education Conference OOFHEC2018
  • 2. Objectives Identify online learning portfolio in one institution Relate example of online design and development to your own institution Assess strategic intent as approach to leading change in online learning Design how strategic intent might shift your leadership approach
  • 3. University of Derby Online Learning Performance Student number growth +98% increase 1,798 2011-12 3,567 Feb 2018 Non-UK student growth +86% increase 2012 to 2017 Employability 96.4% 2015-16 Annual Retention 95.8% 2018 TEF All UDOL programmes Gold or Silver ranking Conversion ratio 80% 2016-17 to 87% 2017-18 Good Honours 62% 2017 Student engagement in formal feedback 3% 2013 to 24% 2017 Graduate Employability 82.9% 2015-16
  • 7. Strategic Intent Boisot (1995b) described strategic intent as an optimal approach to strategy within a context of environmental turbulence. His model ā€œoperationalizes the concept of learning at the strategic levelā€ (Boisot, 1995a:42). Hamel & Prahalad (1989) describe successful organisations as having an obsessive approach to winning that ā€œinvariably began with ambitions that were out of all proportion to their resources and capabilitiesā€¦We term this obsession ā€˜strategic intentā€™.ā€
  • 8. Strategic Intent A basic illustration of how gimbals work (Source: LucasVB / Wikipedia)
  • 11. Managers ā€¢ Looking for highly efficient courses meeting learning objectives to solve business needs ā€¢ B2B opportunities Life-long learners ā€¢ Often older and not very tech savvy, so in need of support and clear navigation ā€¢ Want more freedom to explore Part-time students ā€¢ Need flexible options ā€¢ Are often already employed and therefore have a lot of experience to share Global ā€¢ Use case studies that appeal to a wide audience ā€¢ Awareness of cultural differences and communication styles Align strategy with design principles
  • 12. Managers ā€¢ Looking for highly efficient courses meeting learning objectives to solve business needs ā€¢ B2B opportunities Life-long learners ā€¢ Often older and not very tech savvy, so in need of support and clear navigation ā€¢ Want more freedom to explore Part-time students ā€¢ Need flexible options ā€¢ Are often already employed and therefore have a lot of experience to share Global ā€¢ Use case studies that appeal to a wide audience ā€¢ Awareness of cultural differences and communication styles Personas for online learning
  • 14. Objectives in review Identify online learning portfolio in one institution Relate example of online design and development to your own institution Assess strategic intent as approach to leading change in online learning Design how strategic intent might shift your leadership approach
  • 15. References Boisot, M. (1995a) Information Space: A framework for learning in organizations, institutions and culture. London: Routledge. Boisot, M. (1995b) Preparing for turbulence: the changing relationship between strategy and management development in the learning organization, in Barratt, B. (ed), Developing Strategic Thought: Rediscovering the art of direction-giving. London: McGraw Hill International (UK). Hamel, G. & Prahalad, C. K. (1989) Strategic Intent (cover story). Harvard Business Review, 67(3), 63-78. Korosec, M. (2017) A case study of change facilitators for technology-enhanced learning in relation to one universityā€™s strategic intent. PhD Thesis, University of Hull.
  • 16. Thank you Contact: Dr Margaret Korosec Head of Digital & Enterprise Learning Solutions University of Derby Online Learning @mdkorosec m.korosec@derby.ac.uk https://www.derby.ac.uk/online/