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Sensitivity: Internal
Ensuring Quality and
Integrity in the Delivery of
Online Learning
#BbTLCEUR May 2019
Sensitivity: Internal
Margaret Korosec
Head of Digital & Enterprise Learning
Hannah Stanley Scott
Content and Commissioning Manager
Marlies Gration
Senior Learning Designer
Sensitivity: Internal
Part I:
Online Delivery Experience
Part II:
Development of Online Learning
Part III:
Learning Design with integrity for student success
Sensitivity: Internal
Please join our live survey by typing in:
PollEv.com/margaretkoro047
Sensitivity: Internal
Part I:
Online Delivery Experience
Part II:
Development of Online Learning
Part III:
Learning Design for student success
Sensitivity: Internal
derby.ac.uk
Sensitivity: Internal
Since 2011, we have 5,239 alumni
from 160 different countries
Sensitivity: Internal
Student number growth
+98% increase
1,798 2011-12
3,567 Feb 2018
Non-UK student growth
+86% increase
2012 to 2017
Employability
96.4% 2015-16
Annual Retention
95.8% 2018
TEF
All UDOL programmes
Gold or Silver ranking
Conversion ratio
80% 2016-17 to
87% 2017-18
Good Honours
62% 2017
Student engagement
in formal feedback
3% 2013 to 24% 2017
Graduate Employability
82.9% 2015-16
University of Derby Online Learning
Sensitivity: Internal
Structuring the Learning Experience
VLE/Studen
t
Experience
College
Academic
Quality
Control
Online
Student
Experience
Central
Services
(Library, Careers,
Welness)
Academic
Framework
Sensitivity: Internal
Social
Learning
Activity-led
design
Reflective
Activities
Self-
paced
Learner-
led
Trimester Tutor-
led
Full
member
of the
University
Academic Framework
Sensitivity: Internal
Student Portal
Sensitivity: Internal
Online Learner Advisors
Sensitivity: Internal
Programme Services
Sensitivity: Internal
Academic Administration
Sensitivity: Internal
Design and Development Process
Sensitivity: Internal
Part I:
Online Delivery Experience
Part II:
Development of Online Learning
Part III:
Learning Design for student success
Sensitivity: Internal
Managers
• Looking for highly efficient
courses meeting learning
objectives to solve business
needs
• B2B opportunities
Life-long learners
• Often older and not very tech
savvy, so in need of support and
clear navigation
• Want more freedom to explore
Part-time students
• Need flexible options
• Are often already employed and
therefore have a lot of
experience to share
Global
• Use case studies that appeal to
a wide audience
• Awareness of cultural
differences and communication
styles
Learner Personas
Sensitivity: Internal
Managers
• Looking for highly efficient
courses meeting learning
objectives to solve business
needs
• B2B opportunities
Life-long learners
• Often older and not very tech
savvy, so in need of support and
clear navigation
• Want more freedom to explore
Part-time students
• Need flexible options
• Are often already employed and
therefore have a lot of
experience to share
Global
• Use case studies that appeal to
a wide audience
• Awareness of cultural
differences and communication
styles
Learner Personas
Sensitivity: Internal
Overall Online Provision
MOOCs
Course
Tasters
Short
Courses
Apprenticeships
UG Study
PG Study
Sensitivity: Internal
Learner Journey
Threshold
Concept
Constructivism
Behaviourism
Experientialism
Connectivism
Social Learning
Sensitivity: Internal
Learning Experience Design
Remedial
Activity
Stretch Activity
Levelled
Activity
Feedback
Data
Learning
Materials
Student
Confidence
Levels
Adaptive
Elements
High
Low
Sensitivity: Internal
Design & Development
Scope
Quality
Time
It. 1
It. 2
It. 3
Sensitivity: Internal
Thank you for joining us today.

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Ensuring quality and integrity in the delivery of online learning

Editor's Notes

  1. Activity on screen script: Welcome to our first live session in your online course entitled, Quality and Integrity in the Delivery of Online Learning. Thanks for joining us.
  2. Transition back into the room from the Collaborate session. What is University known for? Top 30 in Guardian Also recognised as one of the Top 250 Young Universities in the world by THE
  3. Established in 2011, established to provide consistent online student experience. Now returning to include online learning for staff.
  4. HSS
  5. Pastoral support and signposting to relevant teams e.g. wellbeing, Student Record and Fees, Sales Ledger Creation of Individual Study Plans and Enrolment of returners Supporting engagement activities in conjunction with Academic/Programme Leads Providing guidance on applying for deadline extensions (EECs and 7 day Late Submission requests) Advice and administration of Authorised Breaks from Study (ABS) and Course Withdrawals (WD) Administration of Programme transfers Initial triage of complaints/queries escalating to UDOL Student Experience Manager as required
  6. Assessment Board activities (pre-boards, Assessment Boards, post board work releasing marks, awarding students, sending W14’s, special letters, progression awards Graduation (preparing list of potential invites, visa letters, prizes for students) RPL (dealing with initial queries, sending the correct documents, advice and guidance to students, processing the outcome, applying RPL in People Soft) EEC (advising students, triage, organising panel, processing the outcomes) Creation of Study Patterns for new students Administration of Module Evaluation Questionnaire PPG
  7. Creation of submission points in Turnitin in line with academic calendar Posting of standard announcements on all modules Production of ID Cards and P Numbers Module and programme audits Setting up of Tutor access in PeopleSoft
  8. Academic induction, authoring induction, learning design workshops
  9. The principles are mainly around design thinking: designing with the end in mind. So we start with which audience we are targeting and what their existing level is. Then we use Bloom to set objectives, than we look at activities and assessment (so how do we measure the learning objectives) and then we signpost the journey with the resources, materials and instruction the learner needs to complete the activities.   Key terms (Marlies): alignment, activity-led and making it into an active learning experience instead of giving the learner something to passively consume.   Of course there is then also the level of making it interactive, consistent and ensuring an engaging experience, which is represented in the original  framework UDOL has.
  10. The principles are mainly around design thinking: designing with the end in mind. So we start with which audience we are targeting and what their existing level is. Then we use Bloom to set objectives, than we look at activities and assessment (so how do we measure the learning objectives) and then we signpost the journey with the resources, materials and instruction the learner needs to complete the activities.   Key terms (Marlies): alignment, activity-led and making it into an active learning experience instead of giving the learner something to passively consume.   Of course there is then also the level of making it interactive, consistent and ensuring an engaging experience, which is represented in the original  framework UDOL has.