heartful communication

1. A PRESENTATION ON
HEARTFUL COMMUNICATION
हृदय आधारित संवाद पि
प्रस्तुतीकिण
A civil tongue is a pre-requisite to
achieve the goal of human life – Lalaji
May 21st 2022

2. WHAT ARE WE GOING TO DISCUSS
हम क्या चचाा किने वाले हैं?
1. What is Communication?
2. Deeper understanding of Communication
3. What is Heartful Communication?
4. Checklist for Heartful Communication
5. Why do we need to learn Heartful Communication?
6. How can we become a Heartful Communicator?

3. आइए हम समझने की कोशिि करते हैं कक
COMMUNICATION क्या है?

4. WHAT IS COMMUNICATION?
• Originates from Latin word “Communicare”, which means “to share”
• A process by which information is exchanged between individuals through a
common system of symbols, signs, or behavior.
• In simple words, communication is a transfer of ideas, thoughts, information, or
emotions from one person, group, or place to another.
• Communication is like letting ourselves out, therefore what is inside us will come
out like the color of the honey which bears resemblance to the color of the flower
from which the honeybee collected the nectar for the honey.

5. GAINING DEEPER UNDERSTATING OF COMMUNICATION?
आइए, COMMUNICATION को थोड़ी गहिाई से समझने की कोशिि किते हैं-
• Words are powerful, they carry energy and vibrations.
• How we communicate tells a story about us.
• When we speak or interact, not only our words and their meanings are
communicated, but together with them our character is communicated.
• Who we are inside, reflects on the outside in our day to day behavior and
communications.
• Our intentions and inner conditions are reflected in our communication.

6. WHAT IS HEARTFUL COMMUNICATION?
आइए, हम HEARTFUL COMMUNICATION को समझने की कोशिि किते हैं-1
• Simply, it is heart-based communication/ हृदय-आधाररत संवाद Heartful
Communication is about communicating with the heart. Listening and
speaking heartfully.
• A heartful communication is a non-violent communication, it is based on truth,
love, and compassion.
• Heartful communication means to be patient, not to be rude.
• Smiling is very much a part of heartful communication. Smiling has many benefits,
it is contagious.
• It is more about listening than speaking. मुँह और हृदय एक है मगर कान दो हैं

7. WHAT IS HEARTFUL COMMUNICATION?
आइए, हम HEARTFUL COMMUNICATION को समझने की कोशिि किते हैं-2
• It has no inclination to cause hurt to anybody’s heart. Just observe the effect on
others of saying the words like “stupid” or “gorgeous” and “beautiful”
• To speak and listen with empathy and respect, softly, and non-aggressively.
• Communication without personal likes and dislikes, judgements, prejudices, blame,
threats.

8. CHECKLIST FOR HEARTFUL COMMUNICATION?
HEARTFUL COMMUNICATION की पिीक्षण सूची-1
• Do you speak more than we listen?
• Do you insist on being right?
• Do you insist on correcting others?
• Do you feel uncomfortable when you are proved wrong?
• Do you try to feel other persons’ feelings when you speak?
• What are your repeating habits in your communications? Like habit of wanting to
be right, habit of interrupting others time and again- ask others about it.
• What will you choose when you are given an option- to be right and to be kind?
• How does you communication affect your own inner state?

9. CHECKLIST FOR HEARTFUL COMMUNICATION?
HEARTFUL COMMUNICATION की पिीक्षण सूची-2
• In heartful communication, we have a “Gossip Check”
• Three points to consider before speaking about someone in their absence-
 1. Am I 100% sure about what I am going to say about the other person is true,
 2. Is what am I going to say is kind and positive,
 3. Is what am I going to say is necessary

10. WHY DO WE NEED TO LEARN HEARTFUL COMMUNICATION?
HEARTFUL COMMUNICATION सीखने की ज़रुित क्या है-1
• Words create energy fields, they can be both destructive or heart warming, they can
contribute to our growth and evolutions.
• Words and actions have a life of their own as do thoughts and feelings, their impact
is far reaching in influencing oneself and others, therefore, we need to master the
art of communication through practicing heartful communication.
• Our communication can become a means to becoming better human beings.
• Quality of our communication affects the quality of our lives in so many ways.

11. WHY DO WE NEED TO LEARN HEARTFUL COMMUNICATION?
HEARTFUL COMMUNICATION सीखने की ज़रुित क्या है-2
• Heartful communication has the power to transform you and others
• What we speak becomes the house we live in- Hafiz. If we think and speak with
kindness, we will live in kindness
• In Heartful Communication, we are open, smiling and joyful, which attracts grace.
• It is nourishing to be listened to from heart in an authentic way by someone else.
• Effects of heartful communication are not just on our communication skills but on
our overall wellbeing and inner condition.

12. HOW CAN WE BECOME A HEARTFUL COMMUNICATOR?
हम एक HEARTFUL COMMUNICATOR क
ै से बन सकते हैं-1
• Observe how is your inner state when you are interacting with someone/others.
• Avoid emotional and knee-jerk reactions/ short-tempered and moody reactions and
outbursts.
• Listen more than speak, practice deep listening.
• Speak with love, empathy, compassion, and respect.
• Before speaking take a deep breath and wait a moment especially when you are
feeling emotionally triggered by what someone has said or done: Power of pause.
• Intend to connect, not to correct.
• Speak to create lightness and joy in others instead of heaviness.

13. HOW CAN WE BECOME A HEARTFUL COMMUNICATOR?
हम एक HEARTFUL COMMUNICATOR क
ै से बन सकते हैं-2
• When you speak, help others to feel comfortable.
• Choose your words carefully, keep you tone calm and compassionate
• When your speech is calm, your emotions will be calm your body will be calm and your
thoughts will be calm.
• Try to speak without hurting others or without the intention to hurt others or rather with
an intention not to hurt others. We may win an argument but can lose a friend, do we
really win when the other person feels hurt?
• Never curse others as it is most likely that the curse will come back to you.
• Understand the other person first

14. HOW CAN WE BECOME A HEARTFUL COMMUNICATOR?
हम एक HEARTFUL COMMUNICATOR क
ै से बन सकते हैं-3
• Be willing to hear “No”
• Understand other person’s needs, wishes and values.
• Refrain from:
o Immediately telling your own similar story and giving advice
o Interrogating with lots of questions
o Interpreting the other’s experience in your own way
o Dismissing the person’s feelings or experience e.g. by saying “Oh don’t be
angry, it happens”, or “this experience is actually good for you.”

15. HOW CAN WE BECOME A HEARTFUL COMMUNICATOR?
हम एक HEARTFUL COMMUNICATOR क
ै से बन सकते हैं-4
• Through practicing regular meditation-
• “The more we meditate, the more we are in touch with our inner self, and how we
relate to ourselves inside when we are alone; that is also a kind of communication,
which can be replicated outside.
• Therefore, good communication with the outside world depends on how well we are
within ourselves, how well we communicate with ourselves. That’s what we call inner
communion.
• This level of personal inner communion can spill over in outer communication, which
can one day become a communion with others”
~ Daaji

17. Experience Heartfulness…
“Connect within”
• Gently close your eyes
• Suggest that the source of light is present within your
heart.
• Stay with this subtle feeling.
• If your mind wanders, gently bring your attention back to
your heart.
• Be open to any experience that you may have.
• Observe and record your experience.

18. Look into the eyes of the dog deeply and
see what and how intensely they
communicate !!
THANK YOU !!