Questionnaire TC R&G Tool

DDU-GKY PROJECT, ORMAS: TRAINING CENTRE RATING & GRADING TOOL QUESTIONNAIRE, AUGUST 2015
A. Evaluator Detail
Date of Visit PIA name District where
PIA TC being
rated is
located
Name ofthe
Evaluator
Evaluator’s
Mobile
Number
Evaluator’s
Email ID
Evaluator’s
Job title
Interview start
time
Interview end
time
B. Training Centre Detail
PIA State Office
Address
PRN Training target
as per the
MoU with
ORMAS
Name ofthe
Training centre
rated
CentreID Location/
Address of the
training centre
Centre in-charge
name
Centrein-charge
Mobile
Centrein-
chargeEmail
Location/ Address
of the residential
facility
Nameof the
Hostel warden
Mobile of the
hostelwarden
email of the
hostelwarden
Centre start date First batch start
date(CRT)
First batch end
date(CRT)
Numberof Batches
trained so far
Numberof
candidates
trained so far
Numberof
candidates
placed so far
RUNNING
BATCHES DETAILS
Trade-1 Trade-2 Trade-3 Trade-4 Total
Numberof running
batches(trade-
wise)
Numberof
candidatesinall
runningbatchesof
the trade

C. InterviewQuestionnaire PART-1
Part-1 (1a+1b) AssessmentofTraining Centre with Residential Facilities:TrainingCentre Infrastructure
and Infrastructure at the Residential Facility(TC-CT-1:TCI & IRF)
Part-1a TrainingCentre Infrastructure (TCI)
Part 1b Infrastructure atthe Residential Facility(IRF)
Interview Code TC-CT-1 (a+b)
Interview Parameter
Code
TCI & IRF
Interviewstarttime Interview endtime
Interviewees (please
tickin the appropriate
box,can be more
than one)
Centre
in-charge
Trainers Trainees Q-team Ops-
team
PIA
state-
head
PIA
National
head
Parents Any
other
Documentschecked
Part-1 a
SN Parameter Total
Marks
Criteriafor Grading Marks
Obtainable
Marks
Secured
1. RCC Roofing 3 If all rooms have RCC roof. 3
2. Protectionof
balconiesandstairs
(those training
centerswhichdo
not have balconies
because of the
buildinghaving
onlygroundfloor
wouldget3 marks
straightaway
3 All areasshouldbe protected with railings or walls
(Even if one place is not protected the centre
should not be commissioned).
Railing or wall height: 3 feet or above with 16.7%
relaxation (6 inches)
Protection with railings/ walls with 3 ft. height or
above
3
Protection with railings/ walls with less than 3 ft.
height but above 2.5 ft height
2
Protectionwithrailings/wallswith less than 2.5 ft.
height
0
3. Type of Building 5 IndependentBuildingwithenclosedcompound
wall or Anacademicinstitute withanindependent
campuswithenclosedcompoundwall.
5
Class rooms in an academic institute within a
campus with enclosed compound wall.
3

SN Parameter Total
Marks
Obtainable
Marks
Secured
4. RCC Roof Height 3 Non hilly areas:
a) Academic rooms: Minimum of 9 feet with 5.6%
relaxation (6 inches) where false ceiling is not
providedIf false cellingisprovidedheightcanbe
reduced by 1 foot i.e. a minimum of 8 feet.
Other areas
b) 7 feet 6 inches for other areas.
Non hilly areas:
If roof heightis9 ft. or more (withoutfalse celling )
If roof height is 8 ft. or more (with false celling)
3
Non hilly areas:
If roof height is between 8-9 ft. (less than 9 ft.)
(without false celling)
2
Other than non-hilly areas :
If roof height is 7 feet 6 inches for other areas.
(with or without false celling)
3
5. OpenArea- which
couldinclude all
coveredareasnot
specifiedfor
academicand non-
academicuses
3 12 % or more.Relaxationof 2%. For physical
activityandoutdoorgames.
The place can be owned/hired/lease or
arrangementscanbe made withpublicauthorities
for usingparksand otheropenspaces.
12 % or more of the total constructedarea 3
10 % or more of the total constructedarea butless
than 12%
2
Les than10 % of the total constructedarea 0
6. Ventilation-
Areaof the
windowsshouldbe
minimum12%of
the total floorarea
of the classroom
with2% of
relaxation
3 Ventilation areaof the windows with12% of the
total floorarea of the classroom orabove.
3
Ventilation areaof the windows with10% or more
of the total floorarea of the classroom but less
than 12% .
2
Ventilation areaof the windows withlessthan 10%
of the total floorarea of the classroom.
0
7. Corridor- Corridor
shouldnotpass
throughany
classroomor lab
3 All classrooms/labshave directaccesstothe
Corridorwithouthavingtogo throughother
classrooms/ labs
3
8. Look andFeel-1 3 External/Internal look - Paintingof compoundwall
and the building.
3
9. Look andFeel-2 3 Signage Visibility - visible from 100m from the
centre
GovernmentLogo,DDU-GKY Logoshouldbe clearly
visible atleastfromadistance of 100 mtrs during
nightand day.
3

SN Parameter Total
Marks
Obtainable
Marks
Secured
10. Look andFeel-3 3 Signage Quality
- The boards are made of hard metal withoutany
undulationsandpaintedwithgoodqualitypaint.
Electronicboards(LED/LCD) can alsobe awarded
marks if theyfollow DDU-GKYspecificationsfor
lookand feel.
3
11. Toilets 5 Toiletsand Urinals should have a RCC roof and the
floor should be of tiles
5
12. Emergency power
supply
5 Gensets/UPS or Inverter/ Solar power backup any
other non-grid based power systems which can
work for emergency power supply
5
13. Wi-Fi Campus 3 Wi-fi campus 3
14. Internet Speed 5 Networked Computers - 2 mbps 5
Non-Networked - 1 mbps per system
15. Ceilingoranyother
kindof fans
3 1 ceilingfanfor150 sq.ft.or part thereof perroom. 3
16. Light 3 1 tube/LCD/LEDlightfor150 sq.ft. or part thereof
perroom.
3
17. Areain Classroom/
Separate Practical
lab
At least10 sqft
space per trainee
shouldbe available
inall academic
areas including
domainlabsand IT
lab.
10 15 sqftor more percandidate 10
Lessthan 15 sq. ft. 0
18. TLM in
Tablets/Desktops
4 TLM shouldbe uploadedinthe tablets/desktops in
pdf format.
4
19. Computer
Specification
5  Windows® 8Standard,Enterprise,or
Professionaledition,Windows® 7
Enterprise,Ultimate,Professional,or
Home Premiumeditionoperatingsystem
 Intel i3,or i5 seriesprocessoror
comparable
 4 GB RAM
 500 GB Hard Drive
 1,366 x 768 display resolution
 Minimum14” screen
5
Total 75

Part-1 b
SN Parameter Total
Marks
Obtainable
Marks
Secured
1. Kitchen&Dining
hall Hygiene
4 Cleaniness and hygiene will be checked.
Kitchen is clean and OK 2
Dining Area/Hall is clean and OK 2
2. Average space
available per
candidate in
accommodation
area
3 Space per trainee should be available
25 sqft or more 3
Less than 25 sqft 0
3. Mattress and
Locker
3 Do all beds have mattresses and rooms have
lockers?
3
4. CCTV in the
common area of
the Hostel
3 Is a CCTV installedandworkingininthe common
area of the Hostel
3
5. Indore Games 2 Minimum 4 games should be provided per 50
candidates
2
6. Outdoor Games 3 Minimum2 gameswith required equipment’s &
space to play or PIA can take membership of a
sports club (if within 2 km of training
centre)with minimum of 2 hours per day
3
7. StudentFeedback
(Shouldbe
conductedincctv
installedroomin
the presence of
non-teachingstaff
with>=75%
positive feedback)
3.5 Residential Facility 3.5
8. StudentFeedback
(Shouldbe
conductedincctv
installedroomin
the presence of
non-teachingstaff
with>=75%
positive feedback)
3.5 FoodQuality 3.5
T O T A L 25

D. InterviewQuestionnaire PART-2
Part-2 AssessmentofTraining Centre with Residential Facilities:Qualitative Indictors&
Compliances(TC-CT-2:QICs)
InterviewCode TC-CT-2
InterviewParameter
Code
QICs
box,can be more
than one)
Centre
in-charge
team
PIA
state-
head
PIA
National
head
Parents Any
other
Documentschecked
Part-2
SN Parameter Total
Marks
Criteriafor
Grading
Marks Marks
Secured
1. Has the distribution of TLM taken place at the
training centre?
2 Criteria for rating
is Yes or No, full
marks for ‘Yes’,
no marks for ‘No’
2
2. Is the activity cum lesson planner available and
displayed at the training centre?
2 Do 2
3. Are the trainingdeliverablesbeing carried out as per
the activity cum lesson planner format provided in
SF-4.5A?
2 Do 2
4. Is the On the Job Training (OJT) Plan for the batch
available and displayed at the training centre?
2 Do 2
5. Is the On the JobTraining (OJT) Offer Letter from the
employeravailable at the training centre for all past
placed candidates?
2 Do 2
6. Has the On the Job Training (OJT) Certificate been
given to all the past candidates?
2 Do 2
7. Is the first-aid kit with all ingredients as per SoP
available at the training centre?
2 Do 2
8. Is the summary of staff deployed at the training
centre available anddisplayedatthe trainingcentre?
2 Do 2
9. Is the trainer profile and credentials availability and
displayed at the training centre?
2 Do 2
10. Is the individual candidate dossier available at the
training centre?
2 Do 2
11. Are the Parents’ filled-in consent forms available at
the training centre?
2 Do 2
12. Is the batch summary as on day of batch freezing
available and displayed at the training centre?
2 Do 2
13. Is the listof candidates in the batch and their profile
2 Do 2
14. Are the attendance registers for candidates (as per 2 Do 2

SN Parameter Total
Marks
Criteriafor
Grading
Marks Marks
Secured
biometric device) available at the training centre/
15. Are the attendance registersforcandidates(manual)
2 Do 2
16. Are the attendance registers for trainers (as per
biometric device) available at the training centre?
2 Do 2
17. Are the attendance registers for trainers (manual)
2 Do 2
18. Is the checklistof itemsgiventocandidates available
at the training centre?
2 Do 2
19. Is the candidate feedback form available at the
training centre?
2 Do 2
20. Has the candidate feedback form ever used by the
candidates/ accessible to the candidates at the
training centre?
2 Do 2
21. Is the summary of the feedback given by the
candidates on completion of training program
2 Do 2
22. Is the summary of evaluation and assessment done
2 Do 2
23. Is the training completion certificate distribution
record available at the training centre?
2 Do 2
24. Is the list of equipment in the training centre
available?
2 Do 2
25. Is the list of equipment in the trainees’
accommodation facilitiesavailable?
2 Do 2
26. Is the dailyfailure items report available/updated at
the training centre?
2 Do 2
27. Is the summary of centre status available at the
training centre?
2 Do 2
28. Is the trainer facing the class? 2 Do 2
29. Is the trainer addressing every candidate? 2 Do 2
30. Is the trainer covering the entire session as per
activity cum lesson planner?
2 Do 2
31. Is the trainer maintaining class discipline? 2 Do 2
32. Is the trainer confident while communicating to the
class?
2 Do 2
33. Is the trainer teaching without referring to the
teaching material every time?
2 Do 2
34. Is the trainer using audio- visual aids? 2 Do 2
35. Is the trainer making the session interactive/
participatory?
2 Do 2
36. Is the trainer allowing candidates to ask questions? 2 Do 2
37. Is the trainer answering the queries clearly? 2 Do 2
38. Is trainer using stories, pictures, role plays and
examples?
2 Do 2
39. Are the candidatesreceivingtrainingfree of cost? 2 Do 2

SN Parameter Total
Marks
Criteriafor
Grading
Marks Marks
Secured
40. Has a bankaccount of the candidate beenopenedin
the firstmonthof training?
2 Do 2
41. Is Aadharcard beingprovidedtothe candidatesas
part of free trainingdeliverables?
2 Do 2
42. Do the candidatesreceive trainingmaterialfree of
cost includingworkbooks,note booksandother
studymaterials?
2 Do 2
43. Do the candidatesgetuniforminthe firstmonthof
training?
2 Do 2
44. Are separate hostelsbeingprovidedformale and
female candidates?
1 Do 1
45. Is the grievancesregisterbeingmaintained? 1 Do 1
46. Is the grievancesregisterkeptinprominentplace
whichiseasilyaccessiblebythe candidates?
1 Do 1
47. Is the visitorsregisteravailableatthe hostel? 1 Do 1
48. Are securityguardsdeployedonthe hostel premises? 1 Do 1
49. Are grievancesbeingaddressedproperly? 1 Do 1
50. Doeseach candidate have aseparate
cot/bed/mat/bedsheet?
1 Do 1
51. Is the first-aidkitwithall ingredientsasperSoP
available atthe candidates’hostels?
1 Do 1
52. ?Is goodqualityfoodbeingprovided? 1 Do 1
53. Is the weeklyfoodmenuavailable/displayedinthe
mess?
1 Do 1
54. Are hygienicconditions beingmaintainedinthe
hostel?
1 Do 1
55. Is RO baseddrinkingwateravailable? 1 Do 1
56. Are toiletsbeingmaintainedinahygieniccondition? 1 Do 1
57. Is toiletrysuchassoap,bucket,mug,etc. available in
the toilets?
1 Do 1
58. T O T A L 100 100

E. InterviewQuestionnaire PART-3
Part-3 AssessmentofTraining Centre with Residential Facilities:BatchTraining Quality (TC-CT-
3: BTQ)
InterviewCode TC-CT-3
InterviewParameter
Code
BTQ
box,can be more
than one)
Centre
in-charge
team
PIA
state-
head
PIA
National
head
Parents Any
other
Documentschecked
Part-3
SN Parameter Total
Marks
Criteria for Grading Marks Marks
Secured
1. Required
manpowerfor
the batch
trainingat the
centre and
residential
facilitylevel
10 The batch must have dedicatedmanpowerasmandated
inthe SoP(Centre in-charge/manager,Domainskill
trainer,Softskill trainer, EnglishCommunicationtrainer,
Basic computertrainer,MISexecutive,Mobilization
executive,Placementexecutive,Q-teammember
The residential facilitymusthave dedicatedmanpower
as mandatedinthe SoP separatelyforboys’and
girls’hostels(Hostel Warden,securityguard,andvisitng
doctor)
If separate manpower for 90% job role head count or
above
10
If separate manpower for 75%-89% job role head count 5
If separate manpower for 50%-74% job-role head count 3
If separate manpower for less than 50% job role head
count
0
2. Industrial Visit 5 Industrial visits should be in training related industry
withminimum10 photographsof the visitwithdate and
time stamp
2 visits in batch duration 5
1 Visit in batch duration 3
No visit 0
3. Trainers
Attendance
10 95% or above 10
4. Internal
Assessment
10 Of all candidates; at least 2 assessments 10
Of all candidates; at least 1 assessment 5
5. External
Assessment
20 External exam should be conducted in cctv installed
room as per PPWS
90% or above 20
80% or above but below 90% 15
70% or above but below 80% 10

6. Students
Feedback
15 Studentfeedbackshouldbe filledincctvinstalled room.
More than 75% positive feedback
5
7. Drop out after
Freezingthe
Batch
10 No drop-out 10
Up to 10% 8
Between11%-20% 5
20% or above 0
8. Candidates
Attendance
10 Candidatesattendance datawill be verifiedbybio –
metricdata
95% or above 10
90% or above butlessthan 95% 8
Below80% 0
9. OJT 5 90% or above candidatesshouldbe sentonOJT
OJT planshouldbe sharedbefore 15 daysto SRLM from
the actual OJT date.
5
10. TLM 5 PIA has to submitthe hardand softcopy of TLM to
SRLM and which will be verifiedandmarkedbyNIRD
5
Total 100

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