2. Problem Statement
The client, a multinational defence, security, and aerospace company,
which happens to be the worlds largest defense organization,
approached Service Provider Malaysia for an HR Solution for perm
recruitment with the following Background:
• Application Development and Maintenance Specialists
• IT Infrastructure Support & Engineers
• Network and Cyber Security Engineers
• Solution architecture
• Data architecture / Data scientists
• Integration specialists / Engineers
• ERP / CRM
• Cloud Architects / Engineers - AWS & MS Azure
• Automation Developers
• Technical Consultants
• Agile Coaches / Scrum Masters
Supplier related challenges
• Some of the positions that the client was looking to fill had been vacant since
2015 despite having over 10 suppliers.
• Average time to close positions was 3 months.
• The communication and the SLAs setup with suppliers was poor and
consequently impacted delivery. For example the client sometimes was coming
back with screening feedback after 1.5 months.
Internal communications challenges
• Client’s Malaysian counterpart, did not have clear guidance from
US on the required talent and therefore had constant changes in
JDs.
Approach
• Closely worked with the client’s stakeholders to understand
requirements
• Developed an end to end recruitment tracker and reporting structure
to identify process bottlenecks
• Upon identifying hiring delay causes, collaborated with the talent
acquisition team to submit suitable profiles directly to hiring managers
• Provided the client with market data on skills availability in Malaysia
and abroad
• Organized walk-ins for the client to understand the market flavor of
available skills and adjust requirements to match reality.
Results
• Successfully hired 65 professionals for the required roles
• Constituted 80% of total client perm hiring for these positions.
• Aging requirements were closed and the client was relieved of
their backlog.
Success Story: Experis Build Operate Transfer – Defence Industry
3. We create a powerful combination of highly skilled professionals and solutions to address your
challenges, accelerate your initiatives, and help you seize opportunity.
Global leader in IT professional resourcing and project-based workforce solutions
Access to a vast network of experts worldwide in fast-evolving and in-demand
IT practice areas: Business Transformation, Cyber Security, Digital Workspace,
Cloud & Infrastructure, and Enterprise Applications
Innovative, long-term approach to continuously access, up-skill and connect
the right Candidates to technology driven organization today and tomorrow
Flexible work models from professional staffing to project-based solutions to
deliver organizational agility and enable business growth.
Multiply Your Talent
Talent and Solutions that Drive Innovation
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OF FORTUNE 500
5
PRACTICE AREAS
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PERMANENT & TEMPORARY
IT PLACEMENTS IN 2019
