1. Lydia B. Nonan (416) 559 – 9257, lydia_nonan@hotmail.com
Hospitality Clerk
Summary of Qualifications:
 Natural ability to develop and maintain a strong rapport with clients/customers, co-workers and
management
 Extensive knowledge of hospitality services as well as home care
 Ability to work in physically demanding environment
 Efficient, organized, detailed-oriented with great time management skills and able to think
independently and quickly resolve problems
 Experience and sensitivity in dealing with members of different cultural and racial backgrounds,
including visible and non-visible dimensions of diversity
 Able to learn new skills quickly and work with minimal supervision
Employment Experience:
Food Prep/Hostess (2011 – 2013)
ASAP Services Inc. – Toronto, ON
 Prepared and cooked complete meals and specialty foods, such as pastries, sauces, soups, salads,
vegetables, meat, poultry, fish dishes, and create decorative food displays for special events
 Assisted in preparation, cooking, garnishing and presentation of food
 Greeted customers and provided fast, accurate and friendly service
 Maintained and sanitized all equipment, kitchen appliances and work area
 Washed pots, pans, dishes, utensils and other cooking equipment
 Ensured all counters, customer area and kitchen area were neat, clean and presentable
Housekeeper (1999 – 2011)
Horizon on Bay – Toronto, ON
 Organized and cleaned residents’ rooms
 Separated clothes according to colors and types
 Loaded clothes into washer and added specified amount of soap
 Transferred wet clothes from washers to dryers for measured time cycles
 Folded dry clothes and placed each item on appropriate shelves
 Delivered to residents according to room numbers
Care Giver (1999 – 2000)
Eastern Hospital – Toronto, ON
 Provided prompt personal care and support to diverse client population
 Assisted clients with activities of daily living as related to personal care
 Adapted and responded to clients’ needs and wishes while working within established care plan
 Assisted clients in practicing newly acquired skills and range of motions activities
 Demonstrated effective client focused communication with clients, clients’ family and team members
 Removed and fixed eyeglasses, hearing aid and dentures
 Maintained residents rooms which included cleaning and making beds
 Assisted with serving meals and feeding residents
Professional Development:
Food Handler Certificate, Canadian Food Safety Training – Toronto, ON (2014)
First Aid / CPR Level C, Canadian Red Cross – Toronto, ON (2014)
WHIMS, Work Right Health & Safety Training – Toronto, ON (2014)
Confined Space Safety, Work Right Health & Safety Training – Toronto, ON (2014)
Professional Cleaning Program, Trum-Broddeen Total Facilities Maintenance (2008)