Michelle Schoen has over 15 years of experience in instructional design and eLearning development. She has worked for Fortune 500 companies like Delta, AT&T, and IBM, and has owned her own training company focused on teaching Camtasia. She has an MS in Instructional Technology from Georgia State University and an MS in Project Management from George Washington University. Currently, she does contract instructional design work and owns two companies, LearnCamtasia and ScreencastVideoServices, focused on training others in eLearning tools like Camtasia.
1. Michelle Schoen
camtasiatrainer@gmail.com
678-469-0428
Summary
Results-driven Instructional Technologis with fifteen years of eLearning experience from working at
Fortune 500 companies such as Delta, AT&T and IBM to owning my own training company and teaching
e-learning tools live and via webinar. Developed courses from inception to deployment. Received
instructional design MS from Georgia State University and MS from George Washington University in
Project Management. Other abilities include:
• Instructional/ Curriculum Design
• Web Design
• Multimedia
• Graphics Design
• User-Interface Design
• Webinars/Distance Learning
• Wordpress development
• Project Management
• Content Development
• internet Marketing/SEO
Experience-Companies I currently own
LearnCamtasia.com April 2010 - Current
Co-owner Instructional Designer/Trainer
• Trained over 250 Entrepreneurs, and corporate employees how to use Camtasia for E-learning.
• Maintain the membership web site, a position now supported by a team of five people.
• Designed and developed the online video library which is now subscriber and fee based.
• Enhance the user experience through weekly webinars and additional workshops on topics such as
PowerPoint for E-learning and reproducing Captivate simulations with Camtasia.
• Present at 3-5 live national Internet Marketing conferences on using Camtasia to create video screencasts.
ScreencastVideoServices.com February 2007 - Current
Instructional Designer
• Provided mentoring and training to upcoming Instructional Designers
• Created over 40 training and marketing videos for a variety of small businesses
• Developed, marketed and sold my video based E-learning products.
Instructional Design Contract work
The following are a few of my contracts overs the past 5 years
Kurt Salmon Atlanta, GA -3 months- current
• Designing and developing 6 tutorials on PeopleSoft Time, Expense and Travel Reporting
ResurgensOrthopedics Atlanta, GA -2 years
• Designed and developed two large e-learning courses on customer service in the medical arena.
• Wrote course objectives, created storyboards, created videos for Sharepoint.
Kimberly Clark Atlanta, GA -6 months
• Designed and developed 3 sales training E-learning courses using Articulate Presenter.
2. Genuine PartsCompany. Atlanta, GA -4 months
• Developedanddeliveredonlineandface-to-face trainingmaterialsfor 2,000 Employees
Topicsincluded technical applicationsandautomobile partsdatabases
• Project Manager of 12 person team creating web based training and distance learning via webinar
Instructional Design Permanent
Atlanta, GA– June 1997- February 2007
IBM. Atlanta, GA June 2002 - December 2007
Instructional Technologist and Project Manager
• Wrote training documentation, including user guides, job aids, CBTs, and exercises
• Introduced reusable templates into course development processes to increase efficiency.
• Created user guides to help course developers adapt to the new processes more quickly.
• Tested usability throughout the course development process to ensure courses were user friendly.
• Observed system analysts to gain insight into developing more effective learning methods.
• Managed project timelines, deadlines, and course announcements to speed up development.
AT&T. Atlanta, GA November 1999 - December 2002
Instructional Technologist
• Servedasleadwriteron numerousprojectsandasprojectmanager
• Designed AT&Ts first online university
• Used the backward design approach to develop a more effective new hire orientation curriculum.
• Developedinstructional designdocuments,projectplansandtimelines.
Delta Airlines. Atlanta, GA January 1997 - November 1999
Course Developer/Trainer
• Co-created a multimedia CD based course for flight attendants
• Redesigned the promotional awareness to increase course enrollment
• Created and delivered instructor-led modules to large groups of flight attendants going through
new hire training
Tools
FrontPage MS Office
PowerPoint Snagit
Camtasia Audacity
Articulate Synchronous Webinar Tools
Education
GeorgiaState University. M.S. Instructional Technology
George Washington University. MS-Project Management
Georgia State University. BA- Public Speaking
Certification
Project Management Professional (PMP) 2007