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LEARNING CAFE
WORKPLACE TRENDS FORUM



Looking back at 2012. What is coming in
2013
6 December Thursday, 12 – 1.15 pm, EST
Webinar Information           Participation
Date & Time: 6 Dec 2012
Webinar ID: 167-581-272         Any questions please
Conf Call : +61 3 8488 8981     send it via Q&A box or
Access Code: 264-335-630        raise your hand.
                                Phones or PC speakers
                                on mute till you are ready
Participants Toolbar            to speak.
                                This session is being
                                recorded for replay.

                              This is a discussion
                              amongst peers, we would
                              love your thoughts and
                              comments.
Integrate
                                                           Making
                                                                             Learning,
                                      Practitioners       Learning                       Building L&D
                                                                           Performance
                                         Forum           Work in the                      Capability
                                                                                 &
                                                         Real World
                                                                            Knowledge
performance professions
Community of experienced learning &




                                                           Blog
                                                         Magazine

                                       Capability
                                                                          Webinar
                                        Building
                                                                         Discussions
                                       Workshops
                                                      Learning Cafe

                                                      Personalised and
                                                          Flexible

                                                                         UnConference
                                      Coffee Catch
                                          Ups                            Sydney Feb
                                                                            2013
                                                           Twitter
                                                          Linkedin
                                                         Facebook
Learning Café UnConference 2013



      • A professional development event with a difference.
                Facilitated sessions by Experts                            No exhibitions or sales.
                Innovative structure                                       Limited seats – 100 ($300 Early Bird 275)
                Contemporary topics and trends                             95% wanted to come back next year.


                Focus on           Effective         Developing              Leveraging                Synthesis &
Stream Leads




               Performance         Learning         our profession           Technology                Integration




                Michael Eichler.   Bob Spence           Nicola Atkinson        Rob Wilkins       Peter Davis      Jeevan Joshi
                Head of Learning   Thought Leader       Head of Learning       Head - Learning          Learning Cafe
                IAG Group                               Ashurst                Aussie Home Loans
Capability
Development



  Blended
  Learning
  Approach


 Practitioners
Strategic Focus




happening on
the day ?
What is
Webinar Registrations


Panel                                                              ANZ
                                                                   Australian Unity
                                                                   Blended
                                                                   CBA
                                                                   CBH Group
                                                                   Dept of Family & Comm
                                                                   Services
                                                                   E&Y
                                                                   IAG
                                                                   ING Direct
                                                                   PWC
 Sean O’Toole                                                      SAI Global
                          Michael Eichler        Les Lisz          Siemens
                                                                   Starwood Hotels
 Director of L&D                                                   Sydney Adventist
   Community                Sr Manger –        National L&D        Suncorp
Services Division -          Learning &       Manager at the       TP3
  NSW Dept of                               Australian Red Cross   Vinculum Group
                          Leadership Devp                          UTS
     Family &                   IAG            Blood Service
                                                                   Westpac
Community Servs
                                                                   * More
                      Moderator
                      Jeevan Joshi



                                Chat with            Your
      Background
                                the panel          questions
Our Online Panel Discussions in 2012
                                                      Effective
Linking                                               Learning
                  Outsourcing of   Learning on a
Learning to the                                                    Gamification
                  Learning         tighter budget
Bottom Line                                           Enabling
                                                      Technology


                                   Focus on
                                   Performance      Influencing
                                                                   Branding of
                  Performance                       Learning
70:20:10                                                           Learning
                  Support           Learning        Stakeholders
                                    Capability
Blog themes..

Performance Support and Social Unite

Informal learning: formal recognition

When Social means Business …

               The rise of
             unstructured &                       Walk a mile in my shoes and Learning
            informal learning                     Councils
                                                  Assumed Constraints and Elephant Thinking
Gartner’s top tech 2012 predictions: Impact
on learning at 3 levels                           Fortitude – the mix of intuition, courage and
                                                  boldness
The Rise and Fall of 3D Learning – Lessons
from Real Implementations                                                      Changing the
Open source in corporate learning – The          Cutting the                 learning mindset
need to take it seriously.                    technology hype
From Learning Café Conversations

                             Technology has enabled




                                                            2012
                                                                   2012
Learning spend has           delivery of greater
remained static but the      volumes and has
training money is being      provided more flexibility -
spent in smarter ways.       Virtual Classroom is being
                             increasingly used.             2012




                                                               2012
Effectiveness is being
                             L&D is undergoing a slow
achieved through listening
                             but discernible structural
to business and
                             change. Experience with
challenging stated
                             technology enabled
/perceived learning needs
                             learning is now a key skill.
when required
Overall Trends

                          Learning
Learning Activity &        Spend
    Volumes
                       Source of funds




  Importance of       Perceptions about
    Learning            Effectiveness
Observations - Sean
• Leveraging the value with
  large scale change
  management processes
• Investing in demonstrating
  ROI with long term evaluation
  processes
• Developing a range of L&D
  options retain and promote
  minority groups (Aboriginal
  staff) within the social welfare
  sector.
Effectiveness of Learning

  Governance,
Frameworks and   Instructional
                                 Evaluation
Evidence Based      Design
  Management




 Class Room         Online       Innovations
Observations - Les
A move from Learning:
                        To Performance:
• Content
                        • Context and application
• Cost
                        • ROE
• Volume
                        • Value
• Just in case
                        • Just in time
• Water cooler chat
                        • Global chat
• Service provision
                        • Business partnership
• Learning separate
  from work             • Learning and work
                          integrated
Industry Trends -Sean
• Ongoing development of
  senior executive staff
  (occurring across the NSW
  public sector)
• Developing the career
  pathways for Aboriginal
  people in the social welfare
  sector
• Increasing the profile and
  options for informal learning
  experiences via internships
  with new hires.
Focus on Performance

Performance    Business Case    Links to other   Coaching &
   Focus      and Bottom Line     Functions       Mentoring




 Leadership       Technical       Compliance      Onboarding
Industry Trends - Les
• Further movement along each
  continuum
• Further blurring of boundaries
  between learning, knowledge
  management and work
• Coaching managers to implement
  70/20/10
• Further change in the skill mix
  required in our industry - business
  acumen, focus on performance
  rather than learning and
  demonstrating value
Leveraging Technology

   Use                    Links to other
          Effectiveness                    Innovation
 Demand                     Functions




              Online
  LMS                          Mobile
              Content
Developing Our Profession

Standing of the
  Profession                     Diversity
                   Capability
                                Engagement
Delivering Value




     CPD
Learning Café Observations
• Budget for learning will remain same or reduce
    but more will be demanded from the money
    available.
•   Learning will have opportunities to deliver value to
    the bottom line if they recognise the opportunities.
•   Emerging learning delivery methods such as
    gamification is likely to by pass L&D, unless it is
    proactive.
•   L&D as a profession in Australia requires a higher
    benchmark for CPD to evolve and grow.
•   L&D professionals not making the “digital leap”
    will face challenges posed by user and
    technology demands.
www.learningcafe.com.au                       http://bit.ly/lcafedec12


                                                  Looking back at
                                                   2012. What is

blogs                                             coming in 2013
                                                6 Dec, Thurs 12 pm EST


free resources
Webinar recording, ebooks, L&D frameworks

learning conversations
workshops                                           learningcafemag

Building Effective Employee Social Networks



UnConference 2013                                   http://bit.ly/lcafefb

Sydney Melbourne

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Looking back at 2012. what is coming in 2013 ver0.1

  • 1. LEARNING CAFE WORKPLACE TRENDS FORUM Looking back at 2012. What is coming in 2013 6 December Thursday, 12 – 1.15 pm, EST
  • 2. Webinar Information Participation Date & Time: 6 Dec 2012 Webinar ID: 167-581-272 Any questions please Conf Call : +61 3 8488 8981 send it via Q&A box or Access Code: 264-335-630 raise your hand. Phones or PC speakers on mute till you are ready Participants Toolbar to speak. This session is being recorded for replay. This is a discussion amongst peers, we would love your thoughts and comments.
  • 3. Integrate Making Learning, Practitioners Learning Building L&D Performance Forum Work in the Capability & Real World Knowledge performance professions Community of experienced learning & Blog Magazine Capability Webinar Building Discussions Workshops Learning Cafe Personalised and Flexible UnConference Coffee Catch Ups Sydney Feb 2013 Twitter Linkedin Facebook
  • 4. Learning Café UnConference 2013 • A professional development event with a difference. Facilitated sessions by Experts No exhibitions or sales. Innovative structure Limited seats – 100 ($300 Early Bird 275) Contemporary topics and trends 95% wanted to come back next year. Focus on Effective Developing Leveraging Synthesis & Stream Leads Performance Learning our profession Technology Integration Michael Eichler. Bob Spence Nicola Atkinson Rob Wilkins Peter Davis Jeevan Joshi Head of Learning Thought Leader Head of Learning Head - Learning Learning Cafe IAG Group Ashurst Aussie Home Loans
  • 5. Capability Development Blended Learning Approach Practitioners Strategic Focus happening on the day ? What is
  • 6. Webinar Registrations Panel ANZ Australian Unity Blended CBA CBH Group Dept of Family & Comm Services E&Y IAG ING Direct PWC Sean O’Toole SAI Global Michael Eichler Les Lisz Siemens Starwood Hotels Director of L&D Sydney Adventist Community Sr Manger – National L&D Suncorp Services Division - Learning & Manager at the TP3 NSW Dept of Australian Red Cross Vinculum Group Leadership Devp UTS Family & IAG Blood Service Westpac Community Servs * More Moderator Jeevan Joshi Chat with Your Background the panel questions
  • 7. Our Online Panel Discussions in 2012 Effective Linking Learning Outsourcing of Learning on a Learning to the Gamification Learning tighter budget Bottom Line Enabling Technology Focus on Performance Influencing Branding of Performance Learning 70:20:10 Learning Support Learning Stakeholders Capability
  • 8. Blog themes.. Performance Support and Social Unite Informal learning: formal recognition When Social means Business … The rise of unstructured & Walk a mile in my shoes and Learning informal learning Councils Assumed Constraints and Elephant Thinking Gartner’s top tech 2012 predictions: Impact on learning at 3 levels Fortitude – the mix of intuition, courage and boldness The Rise and Fall of 3D Learning – Lessons from Real Implementations Changing the Open source in corporate learning – The Cutting the learning mindset need to take it seriously. technology hype
  • 9. From Learning Café Conversations Technology has enabled 2012 2012 Learning spend has delivery of greater remained static but the volumes and has training money is being provided more flexibility - spent in smarter ways. Virtual Classroom is being increasingly used. 2012 2012 Effectiveness is being L&D is undergoing a slow achieved through listening but discernible structural to business and change. Experience with challenging stated technology enabled /perceived learning needs learning is now a key skill. when required
  • 10. Overall Trends Learning Learning Activity & Spend Volumes Source of funds Importance of Perceptions about Learning Effectiveness
  • 11. Observations - Sean • Leveraging the value with large scale change management processes • Investing in demonstrating ROI with long term evaluation processes • Developing a range of L&D options retain and promote minority groups (Aboriginal staff) within the social welfare sector.
  • 12. Effectiveness of Learning Governance, Frameworks and Instructional Evaluation Evidence Based Design Management Class Room Online Innovations
  • 13. Observations - Les A move from Learning: To Performance: • Content • Context and application • Cost • ROE • Volume • Value • Just in case • Just in time • Water cooler chat • Global chat • Service provision • Business partnership • Learning separate from work • Learning and work integrated
  • 14. Industry Trends -Sean • Ongoing development of senior executive staff (occurring across the NSW public sector) • Developing the career pathways for Aboriginal people in the social welfare sector • Increasing the profile and options for informal learning experiences via internships with new hires.
  • 15. Focus on Performance Performance Business Case Links to other Coaching & Focus and Bottom Line Functions Mentoring Leadership Technical Compliance Onboarding
  • 16. Industry Trends - Les • Further movement along each continuum • Further blurring of boundaries between learning, knowledge management and work • Coaching managers to implement 70/20/10 • Further change in the skill mix required in our industry - business acumen, focus on performance rather than learning and demonstrating value
  • 17. Leveraging Technology Use Links to other Effectiveness Innovation Demand Functions Online LMS Mobile Content
  • 18. Developing Our Profession Standing of the Profession Diversity Capability Engagement Delivering Value CPD
  • 19. Learning Café Observations • Budget for learning will remain same or reduce but more will be demanded from the money available. • Learning will have opportunities to deliver value to the bottom line if they recognise the opportunities. • Emerging learning delivery methods such as gamification is likely to by pass L&D, unless it is proactive. • L&D as a profession in Australia requires a higher benchmark for CPD to evolve and grow. • L&D professionals not making the “digital leap” will face challenges posed by user and technology demands.
  • 20. www.learningcafe.com.au http://bit.ly/lcafedec12 Looking back at 2012. What is blogs coming in 2013 6 Dec, Thurs 12 pm EST free resources Webinar recording, ebooks, L&D frameworks learning conversations workshops learningcafemag Building Effective Employee Social Networks UnConference 2013 http://bit.ly/lcafefb Sydney Melbourne