Informal Learning and Social Media: Upskiilling for 21st Century Training

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Informal Learning and Social Media: Upskiilling for 21st Century Training

  1. 1. 8/14/2012 UPSKILLING The 21st Century TrainerDr. Jane BozarthE-Learning Coordinator,State of North Carolina www.bozarthzone.com 1
  2. 2. 8/14/2012Social Learning Ninja CampOctober 23 2
  3. 3. 8/14/2012 Resources from today’s session:http://www.diigo.com/user/jbo27712/Upskilling NOT NEW Social & informal learning have existed forever 3
  4. 4. 8/14/2012How we learn 4
  5. 5. 8/14/2012How we learn How we learn 5
  6. 6. 8/14/2012 What We’re Great at: This Is What We DOTeach people how to do thingsThoroughly research and carefully develop coursesProvide polished speakers and stunning presentationsupport materialsFind and disseminate the “one best way” to dosomethingCreate materials and courses, and the appetite for moretrainingDo such a good job that people look to us as the sourceof knowledge and expertiseProvide “edutainment”Gayeski, D. (2005). Managing learning and communication systems as business assets. Upper Saddle River, NJ: Pearson/Prentice Hall . 6
  7. 7. 8/14/2012 Round Robin GamesCasestudies Video + Discuss Icebreakers Role plays Ask-an-ExpertBook club Read + Discuss Group work Group discussions What’s different now?Why the interest in social and informal as if theywere invented yesterday?Why so hot in 2012? 7
  8. 8. 8/14/2012What IS new:Social media help social and informal learninghappen on a bigger scale.Social media invite participation and interaction. 8
  9. 9. 8/14/2012 9
  10. 10. 8/14/2012 Give people advice on how to learn, find, sift through, and evaluate their own information Supply fast, current information bites with little or no development time So what needed Offer credible subject matter experts and do we on-the-job coaches need to Provide divergent ways of thinking about problems do? Reduce information overload and the need for externally provided training rather than individually motivated learning Improve performanceGayeski, D. (2005). Managing learning and communication systems as business assets. Upper Saddle River, NJ:Pearson/Prentice Hall.Teach people how to do things Give people advice on how to learn, find, sift through, and evaluate their own information Supply fast, current information bites Thoroughly research and carefully develop with little or no development timecourses needed Offer credible subject matter experts andProvide polished speakers and stunning on-the-job coachespresentation support materials Provide divergent ways of thinkingFind and disseminate the “one best way” to about problemsdo something Reduce information overload and theDo such a good job that people look to us as need for externally provided trainingthe source of knowledge and expertise rather than individually motivated learning Improve performanceProvide “edutainment”Gayeski, D. (2005). Managing learning and communication systems as business assets. Upper Saddle River, NJ:Pearson/Prentice Hall. 10
  11. 11. 8/14/2012 So for us to better support social/informalWe need to develop skills in:CuratingIncludingParticipatingSupporting communities CURATION Museum curator = organize around topic/point of view Filter Feeding in new/relevant content & support tools May not always be you = community helps curate 11
  12. 12. 8/14/2012Overwhelming Abundance of Information That BegsTo Be OrganizedA Growing Number of "Open" Teaching / LearningContent HubsConstantly Changing InformationReal-World Info Is Not Held Inside SilosFast-Food Info Consumption in DeclineTeachers Can Curate Their TextbooksLink: http://www.masternewmedia.org/curation-for-education-and-learning/#ixzz2332Y7vf9 Curation: Skills Content curation embodies research, investigative and sense-making skills Helping learners construct views and alternative views How do we curate? 12
  13. 13. 8/14/2012 INCLUSIONLearn to include learnersHelp learners contribute, question, and learn from each otherHave them help generate instructional materialsCheesecake Factory 13
  14. 14. 8/14/2012“Narrating OurWork” 14
  15. 15. 8/14/2012 PARTICIPATIONLearn to use new tools/approaches yourselfHelp others learn to contribute, question,generate, and redirect and enhanceNew group configurations and new powerrelationshipsFacilitators, trainers, supervisors, orwhomever at the local levelparticipates in choosing learning goals 15
  16. 16. 8/14/2012 Participation… Identify others in the organization who can support your success Part of your development will be learning to help facilitators develop. Who are your “lifelong learner” types? Who are your writer types? Who’s already participating in online or other groups talking about work or work topics? Become a partner, not just broadcaster SUPPORTING COMMUNITIESNot just setting up a siteNot just ‘if you build it, they will come’Inclusion (them) + Participation (you) 16
  17. 17. 8/14/2012Nurturing, feeding, growing, and sometimes weeding acommunity is not the same as controlling or directing it, andit takes time and skill to get it right. • Nurturing, feeding, growing, and sometimes weeding a community is not the same as controlling or directing it, and it takes time and skill to get it right. REALITY CHECK 17
  18. 18. 8/14/2012If employeesaren’t talking toeach othernow, oroperating in aculture of fairlyopen Thencommunication setting… up an online group won’t change that. You can’t create and force people to participate in communities.Top-down direction as often as not will result in somesort of organized work group, but it likely won’t be acommunity of shared learning and practice. 18
  19. 19. 8/14/2012Finally...it should have been part of our work all along to help learners be better learners. NOW Help people learn how to learn, find, sift through, and evaluate their own information then HOW? HOW? Teach people how to do things. 19
  20. 20. 8/14/2012 NOW Help people learn how to learn, find, sift through, and evaluate their own information HOW? then Inclusion, Curation, Community HOW? Teach people how to do things. HOW? Now Supply fast, current information bites with little or no development time Then neededThoroughly research andcarefully developcourses 20
  21. 21. 8/14/2012 HOW? Curation Now Community Supply fast, current information bites with little or no development time Then neededThoroughly research andcarefully developcourses NOW Offer credible subject matter experts and on-the-job coaches then HOW? Provide polished materials and HOW? stunning presenters. 21
  22. 22. 8/14/2012 NOW Offer credible subject matter experts and on-the-job coaches then HOW? Provide polished materials and HOW? Community, stunning presenters. Inclusion HOW? Now Provide divergent ways of thinking about problems ThenFind and disseminatethe “one best way” to do something 22
  23. 23. 8/14/2012 HOW? Curation Community, Now Inclusion Provide divergent ways of thinking about problems ThenFind and disseminatethe “one best way” to do something NOW Reduce information overload and the need for externally provided training rather than individually motivated learning then HOW? HOW? Do such a good job that people look to us as the source of knowledge and expertise 23
  24. 24. 8/14/2012 NOW Reduce information overload and the need for externally provided training rather than individually motivated learning HOW? Curation then Participation HOW?Do such a good job Inclusionthat people look tous as the source of Community knowledge and expertise 24
  25. 25. 8/14/2012 BIG QUESTION: Do you want people coming to you because they WANT to or because they HAVE to? AttitudesExplorerNot ‘fraidy catView self as learnerTolerate “messiness” 25
  26. 26. 8/14/2012Bottom Line?LISTEN. 26
  27. 27. 8/14/2012 Your Takeaways? Resources from today’s session:http://www.diigo.com/user/jbo27712/Upskilling 27
  28. 28. 8/14/2012 Social Learning Ninja Camp October 23Dr. Jane BozarthE-Learning Coordinator,State of North Carolina www.bozarthzone.com 28
  29. 29. 8/14/2012Hang with Jane: “Jane Bozarth Bozarthzone” JaneBozarth (#lrnchat Thursdays 8:30 pm ET) blogger www.bozarthzone.com 29
  30. 30. 8/14/2012Value Creation 30

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