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Leading A Learning And Development Team In Today’S Environment


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David's approach to leading and developing learning and organizational development professionals

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Leading A Learning And Development Team In Today’S Environment

  1. 1. David ScurlockLearning and Development Leader
  2. 2.  Working knowledge and experience in the design, development and implementation of learning solutions. Experience providing strategic alignment and direction supported with execution. Experience managing, motivating teams. Pragmatic understanding and experience within business environments. Visionary; Passionate; Servant Leader
  3. 3.  Competitive advantage ◦ Increase Customer Satisfaction ◦ Grow revenues ◦ Drive Standards of Excellence ◦ Drive The Dynamic Organization
  4. 4. Leadership Associate Customer BusinessEffectiveness Satisfaction Satisfaction ResultsLearning/Development and Performance improvement programsshould support the Dynamic Organization
  5. 5.  Immediacy Intimacy Integrated approach ◦ Synchronous ◦ Asynchronously ◦ Problem-solving ◦ Collaboration ◦ Assessment
  6. 6.  Comprehensive-total solutions that address specific needs and skill gaps identified as part of the assessment process. Organized-training structured based on adult learning theory and sound instructional design. Relevant-based on contemporary best practices and practical real world concepts and programs. Experiential-training sessions that include exercises, role-plays, and activities that challenge and draw on the experience of the participants.
  7. 7. Better……….… Cheaper………..….FasterPerformance Overall Time to Costs Proficiency
  8. 8.  Sub-par productivity Mistakes Dissatisfied customers Time getting help from others Manager’s time reviewing and correcting Attrition
  9. 9.  Define proficiency Get Baseline Harvest expert knowledge Select the best method of delivery Measure results in terms of time to proficiency
  10. 10. Harvest Knowledge Store Knowledge Transfer KnowledgeInitial Learning Ongoing Learning Desired Increasing Expertise/Proficiency Results
  11. 11.  Methodology for accelerating the development of proficient performance Reduce time to proficiency
  12. 12.  Learn By Doing ◦ simulations ◦ cases ◦ real plays Teachable Moments ◦ key information is available at decision point ◦ individuals are motivated to learn ◦ remember the information ◦ can immediately apply it to the job
  13. 13.  Systematic set of experiences ◦ Simple to complex ◦ Building process Integrate knowledge and skills Educational networking ◦ community of learners ◦ enables discussion and reflection ◦ motivates through peer interaction ◦ builds relationships
  14. 14. Present Principles Self-directed e-learning Strategies & Skills •Instructor-led Link Knowledge to web based Business •ClassroomKnowledge Application Training • Applications Workshops Daily Disciplines • Success Action Plans • On-going coaching and Support Success
  15. 15. Curriculum Technical Delivery Support Platform These elements work together to provide the success factors in the development, design and implementation of learning solutions.
  16. 16.  Bloom’s Taxonomy  ADDIE Process ◦ Knowledge ◦ Analyze ◦ Comprehension ◦ Design ◦ Application ◦ Develop ◦ Analysis ◦ Implement ◦ Synthesis ◦ Evaluate ◦ Evaluation Gagne’ Nine Events of Instruction ARCS Model for Motivation Constructivism
  17. 17. Synchronous Learning Process Interactive/ Socialization White Paper Rapid Simulation Exercises Development Word Games Instructor-Led Rapid Authoring Tools 20% 60% 20% Scenario-based Practice Simulations/ Problem Solving PowerPoint .PDF Classroom Content Knowledge*based on IBM learning model
  18. 18. Instructor-Led --------------- 750 hours to create simulation-based e-learning Online, Self-Paced 221:1 Hours of development per finished hour of instruction On-line, E-learning $ Return on Investment Impact of rapid development. shorter breakeven Break even point$$ Development Cost 10 months 34:1 Hours of development per finished hour of instruction Instructor-Led Example Only $$ Reoccurring cost, over time
  19. 19.  LMS ◦ Learning Management System KMS ◦ Knowledge Management System LCM ◦ Learning Content Management System Virtual Environment ◦ Learning Experience