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FUNCTIONS, ROLES AND
SKILLS OF A MANAGER
Mrs. Kathleen C. Abaja
Republic of the Philippines
Department of Education
Taguig-Pateros
PRES. DIOSDADO MACAPAGAL HIGH SCHOOL
SENIOR HIGH SCHOOL
Organization and Management
Skills
Checklist
13 Essential 21st Century Skills for Today
Students
1. Collaboration and teamwork
2. Creativity and imagination
3. Critical thinking
4. Problem solving
5. Flexibility and adaptability
6. Global and cultural awareness
7. Information literacy
8. Leadership
9. Civic Literacy and Citizenship
10. Oral and written communication skills
11. Social responsibility and ethics
12. Technology literacy
13. Initiative
MANAGEMENT SKILLS
1. TECHNICAL SKILLS – job-specific
knowledge and techniques needed to
proficiently perform specific tasks.
2. HUMAN SKILLS – the ability to work well
with other people individually and in a
group.
3. CONCEPTUAL SKILLS – the ability to
think and to conceptualize about abstract
and complex situations.
Robert L. Katz
GROUP ACTIVITY
Analyze and Solve!
Employee’s Incompetence
Anger and Frustration in the Workplace
Gossiping
Intimate Relationship
in the Workplace
Inefficiency
Rubrics:
Presentation 20%
Creativity 20%
Teamwork 20%
Relatedness 20%
Audience Impact 20%
Total 100%
Direction:
Identify the following management skills.
Write TS if it is Technical Skills, HS for
Human Skills and CS for Conceptual Skills.
1. Motivate people
2. Problem-solving
3. Troubleshooting
4. Conflict Resolution
5. Leadership
6. Coding and Programming
7. Conflict Management
8. Creating Relationships
9. Use of mechanical equipment
10. Decision-making
1. Motivate people - HS
2. Problem-solving – CS
3. Troubleshooting - TS
4. Conflict Resolution - CS
5. Leadership - HS
6. Coding and Programming – TS
7. Conflict Management - CS
8. Creating Relationships - HS
9. Use of mechanical equipment – TS
10. Decision-making - CS
Key Answer:
Direction: Identify the
different roles of the following
people.
Student
Parents
Teachers
Doctor
Entrepreneur/Businessman
President
1. INTERPERSONAL ROLES ~
include figurehead,
leadership, and liaison
activities.
2. INFORMATIONAL ROLES ~
include monitoring,
disseminating, and
spokesperson.
3. DECISIONAL ROLES ~
include entrepreneur,
disturbance handler,
resource allocator and
negotiator.
Roles of a Manager
Quiz:
Arrange the words in the right order to
form a good sentence.
1. Thefigurehead/ceremonial/performs/duties.
2. Theleaderis/theworkofthe/responsiblefor/subordinates.
3. command/Theliaisonmakes/theverticalchainof/contactsoutside.
4. newinformationto/theenvironmentfor/collect/Themonitorscans.
5. onprivilegedinformation/Thedisseminatorpasses/subordinates /directlyto/
6. peopleoutside/Thespokespersonshares/theirorganization/informationwith.
7. initiatingprojects/toimprovetheunityby/Theentrepreneurseeks
8. pressurestoosevereto/beignored/involuntarilyto/TheDisturbanceHandler
responds
9. getswhat/Theresourceallocator/decideswho/
10. availablefromtheir/Thenegotiatorcommits/withthebroadinformation/
informationalroles/organizationalresourcesin“real-time”
1. The figurehead performs ceremonial duties.
2. The leader is responsible for the work of the
subordinates.
3. The liaison makes contacts outside the vertical chain of
command.
4. The monitor scans the environment for new information
to collect.
5. The disseminator passes on privileged information
directly to subordinates.
6. The spokesperson shares information with people
outside their organization.
7. The entrepreneur seeks to improve the unity by initiating
projects.
8. The disturbance handler responds involuntarily to
pressures too severe to be ignored.
9. The resource allocator decides who gets what.
10. The Negotiator commits organizational resources in
“real-time” with the broad information available from
their informational roles.
Key Answer:
Homework:
Explain the various types of
management theories.

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Here are the main types of management theories:- Classical Management Theories: Early 20th century theories focused on productivity and efficiency. Includes scientific management by Taylor and administrative management by Fayol.- Bureaucratic Theory: Developed by Max Weber, it emphasizes hierarchy, standardized procedures, and impersonality in organizations. - Human Relations Theory: Focuses on the human/social aspects of work. Emphasizes motivation, leadership, communication and job satisfaction. Includes Hawthorne Studies.- Contingency Theory: No single best way to manage. The most effective approach depends on internal/external contingencies like technology, structure, environment. - System Theory: Organizations are open systems that interact

  • 1. FUNCTIONS, ROLES AND SKILLS OF A MANAGER Mrs. Kathleen C. Abaja Republic of the Philippines Department of Education Taguig-Pateros PRES. DIOSDADO MACAPAGAL HIGH SCHOOL SENIOR HIGH SCHOOL Organization and Management
  • 2. Skills Checklist 13 Essential 21st Century Skills for Today Students 1. Collaboration and teamwork 2. Creativity and imagination 3. Critical thinking 4. Problem solving 5. Flexibility and adaptability 6. Global and cultural awareness 7. Information literacy 8. Leadership 9. Civic Literacy and Citizenship 10. Oral and written communication skills 11. Social responsibility and ethics 12. Technology literacy 13. Initiative
  • 3. MANAGEMENT SKILLS 1. TECHNICAL SKILLS – job-specific knowledge and techniques needed to proficiently perform specific tasks. 2. HUMAN SKILLS – the ability to work well with other people individually and in a group. 3. CONCEPTUAL SKILLS – the ability to think and to conceptualize about abstract and complex situations. Robert L. Katz
  • 4. GROUP ACTIVITY Analyze and Solve! Employee’s Incompetence Anger and Frustration in the Workplace Gossiping Intimate Relationship in the Workplace Inefficiency
  • 5. Rubrics: Presentation 20% Creativity 20% Teamwork 20% Relatedness 20% Audience Impact 20% Total 100%
  • 6. Direction: Identify the following management skills. Write TS if it is Technical Skills, HS for Human Skills and CS for Conceptual Skills. 1. Motivate people 2. Problem-solving 3. Troubleshooting 4. Conflict Resolution 5. Leadership 6. Coding and Programming 7. Conflict Management 8. Creating Relationships 9. Use of mechanical equipment 10. Decision-making
  • 7. 1. Motivate people - HS 2. Problem-solving – CS 3. Troubleshooting - TS 4. Conflict Resolution - CS 5. Leadership - HS 6. Coding and Programming – TS 7. Conflict Management - CS 8. Creating Relationships - HS 9. Use of mechanical equipment – TS 10. Decision-making - CS Key Answer:
  • 8. Direction: Identify the different roles of the following people. Student Parents Teachers Doctor Entrepreneur/Businessman President
  • 9. 1. INTERPERSONAL ROLES ~ include figurehead, leadership, and liaison activities. 2. INFORMATIONAL ROLES ~ include monitoring, disseminating, and spokesperson. 3. DECISIONAL ROLES ~ include entrepreneur, disturbance handler, resource allocator and negotiator. Roles of a Manager
  • 10. Quiz: Arrange the words in the right order to form a good sentence. 1. Thefigurehead/ceremonial/performs/duties. 2. Theleaderis/theworkofthe/responsiblefor/subordinates. 3. command/Theliaisonmakes/theverticalchainof/contactsoutside. 4. newinformationto/theenvironmentfor/collect/Themonitorscans. 5. onprivilegedinformation/Thedisseminatorpasses/subordinates /directlyto/ 6. peopleoutside/Thespokespersonshares/theirorganization/informationwith. 7. initiatingprojects/toimprovetheunityby/Theentrepreneurseeks 8. pressurestoosevereto/beignored/involuntarilyto/TheDisturbanceHandler responds 9. getswhat/Theresourceallocator/decideswho/ 10. availablefromtheir/Thenegotiatorcommits/withthebroadinformation/ informationalroles/organizationalresourcesin“real-time”
  • 11. 1. The figurehead performs ceremonial duties. 2. The leader is responsible for the work of the subordinates. 3. The liaison makes contacts outside the vertical chain of command. 4. The monitor scans the environment for new information to collect. 5. The disseminator passes on privileged information directly to subordinates. 6. The spokesperson shares information with people outside their organization. 7. The entrepreneur seeks to improve the unity by initiating projects. 8. The disturbance handler responds involuntarily to pressures too severe to be ignored. 9. The resource allocator decides who gets what. 10. The Negotiator commits organizational resources in “real-time” with the broad information available from their informational roles. Key Answer:
  • 12. Homework: Explain the various types of management theories.