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COMPETENCIES VERSUS SKILLS:
 What are your Strengths?

              By Aje Cunningham
              aje.cunningham@stlfsc.org
COMPETENCIES VERSUS SKILLS

      COMPETENCIES

   Learnt over several years.


            SKILLS


 Learnt in a matter of months.
COMPETENCIES VERSUS SKILLS

                   SCANS
Secretary’s Commission on Achieving
          Necessary Skills
 Formed by U.S. Department of Labor & Education.
 To determine the kinds of competencies and skills
 workers must have to succeed in today’s workplace.
 Surveyed business, organizations, unions, and
 more.
 Determined that workplace competency depends on
 36 skills.
COMPETENCIES VERSUS SKILLS

           36
          Skills

           5
      Competencies


        3-Part
      Foundation
COMPETENCIES VERSUS SKILLS

      3-Part Foundation


         Basic Skills


       Thinking Skills


      Personal Qualities
COMPETENCIES VERSUS SKILLS

         Basic Skills

         1) Reading
         2) Writing
         3) Arithmetic / Mathematic
         4) Speaking
         5) Listening


      3-Part Foundation
COMPETENCIES VERSUS SKILLS

        Thinking Skills

     6) Creative Thinking
     7) Decision Making
     8) Problem Solving
     9) Seeking things in the mind’s eye
    10) Knowing how to learn
    11) Reasoning
      3-Part Foundation
COMPETENCIES VERSUS SKILLS

      Personal Qualities

        12) Responsibility
        13) Self-esteem
        14) Sociability
        15) Self-Management
        16) Integrity / Honesty


      3-Part Foundation
COMPETENCIES VERSUS SKILLS

      5 Competencies

         Resources

     Interpersonal Skills

         Information

          Systems

         Technology
COMPETENCIES VERSUS SKILLS

                Resources
Identifies, organizes, plans and allocates resources



                17) Time

                18) Money

                19) Material and facilities

                20) Human Resources

    5 Competencies Group
COMPETENCIES VERSUS SKILLS

     Interpersonal Skills
          Working with others


21) Participates as a member of a team
22) Teaches others new skills
23) Services clients / customers
24) Exercises leadership
25) Negotiates
26) Works with diversity
  5 Competencies Group
COMPETENCIES VERSUS SKILLS

             Information
      Acquires and evaluates information


27) Acquires and evaluates information

28) Organizes and maintains information

29) Interprets and communicates information

30) Uses computers to process information

    5 Competencies Group
COMPETENCIES VERSUS SKILLS

                Systems
    Understands complex inter-relationships




31) Understands systems

32) Monitors and corrects performance

33) Improves or designs systems


    5 Competencies Group
COMPETENCIES VERSUS SKILLS

             Technology
      Works with a variety of technologies




34) Selects technology

35) Applies technology to task

36) Maintains and troubleshoots equipment


    5 Competencies Group
COMPETENCIES VERSUS SKILLS

       Behavioral Interviewing

A person’s past performance (in previous roles) is
an excellent predicator of their future performance.
Interviewer most likely will look for the following
three types of competencies:
   Content competencies – work / role specific
   Functional / transferable skills - used generally with
   people, information or things, regardless of specific
   environment.
   Adaptive or Self-Management skills - personal
   characteristics
COMPETENCIES VERSUS SKILLS

  Below are selected career positions with their competencies and skills requirements.




                     10-15 years of asset-based lending and/or associated risk management
                     experience, including a strong background in defining, identifying, evaluating,
                     measuring, approving, managing and reporting risk exposures. Superior judgment
                     and analytical skills. Solid understanding of leading risk management practices for
                     asset-based lending businesses, including applicable laws and regulations. Ability
                     to work effectively with others in potentially stressful situations. Strong
Risk Manager
                     interpersonal and communication skills. Strong decision making skills and
$145K - $200K        personal conviction. PREFERRED: Strong personnel management skills. Proven
                     experience building effective teams, including talent recruitment and
                     development. Experience in related product management and/or client
                     development roles. Experience with business unit and/or corporate strategy work.
                     Strong quantitative skills, including familiarity with economic capital allocation
                     tools and methodologies.
COMPETENCIES VERSUS SKILLS

  Below are selected career positions with their competencies and skills requirements.




                          BS or BA preferred. High school diploma or equivalent required. Insurance
                          and Series 6/63 licenses required or must be willing to obtain. Lending
                          experience preferred. Two years direct sales experience within the past
                          three years. Proven track record/experience in sales and customer service.
Financial Specialist
                          Ability to assess customer needs and match products and services
$35K - $50K               accordingly. Effective communication and interpersonal skills necessary.
                          Proven problem solving, conflict resolution, time management, and decision
                          making skills required. Ability and desire to interact in a team environment;
                          must be willing to contribute to team efforts.
COMPETENCIES VERSUS SKILLS
                             SCANS Worksheet Example

                                      Participate in team training and problem-solving session
                                      with multi-cultural staff of waiters and waitresses. Focus on
                                      upcoming Saturday night when local club has reserved
Task / Activity                       restaurant after midnight for party. Three people cannot
                                      work and team has to address the staffing problem and
                                      prepare for handling possible unique requests from the club.
                                      Interpersonal – Participates as a member of a team,
SCANS Competency & Sub-
                                      teaches others new skills, serves customers, negotiates,
Categories                            works with diversity.
                                      Basic Skills: listening, speaking. Thinking Skills: creative
Foundational Skills                   thinking, reasoning, decision making. Personal Qualities:
                                      sociability, self-management.
                                      UFSC: Chair Public Relations Committee. Delegates team
                                      responsibility for a presentation. Team must divide
Similar activity in other setting     activities for members that involve preparing advertisement
                                      layout, posters, status report, and presenting report.
                                             Work with team at work to decide who covers
                                      1)

                                             upcoming extra holiday hours.
Other potential activities (o.k. to
                                             Join a team of volunteers to help the homeless.
                                      2)
make up!)
                                             Work with student government to plan activities for
                                      3)

                                             student fair.

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Competencies Versus Skills

  • 1. COMPETENCIES VERSUS SKILLS: What are your Strengths? By Aje Cunningham aje.cunningham@stlfsc.org
  • 2. COMPETENCIES VERSUS SKILLS COMPETENCIES Learnt over several years. SKILLS Learnt in a matter of months.
  • 3. COMPETENCIES VERSUS SKILLS SCANS Secretary’s Commission on Achieving Necessary Skills Formed by U.S. Department of Labor & Education. To determine the kinds of competencies and skills workers must have to succeed in today’s workplace. Surveyed business, organizations, unions, and more. Determined that workplace competency depends on 36 skills.
  • 4. COMPETENCIES VERSUS SKILLS 36 Skills 5 Competencies 3-Part Foundation
  • 5. COMPETENCIES VERSUS SKILLS 3-Part Foundation Basic Skills Thinking Skills Personal Qualities
  • 6. COMPETENCIES VERSUS SKILLS Basic Skills 1) Reading 2) Writing 3) Arithmetic / Mathematic 4) Speaking 5) Listening 3-Part Foundation
  • 7. COMPETENCIES VERSUS SKILLS Thinking Skills 6) Creative Thinking 7) Decision Making 8) Problem Solving 9) Seeking things in the mind’s eye 10) Knowing how to learn 11) Reasoning 3-Part Foundation
  • 8. COMPETENCIES VERSUS SKILLS Personal Qualities 12) Responsibility 13) Self-esteem 14) Sociability 15) Self-Management 16) Integrity / Honesty 3-Part Foundation
  • 9. COMPETENCIES VERSUS SKILLS 5 Competencies Resources Interpersonal Skills Information Systems Technology
  • 10. COMPETENCIES VERSUS SKILLS Resources Identifies, organizes, plans and allocates resources 17) Time 18) Money 19) Material and facilities 20) Human Resources 5 Competencies Group
  • 11. COMPETENCIES VERSUS SKILLS Interpersonal Skills Working with others 21) Participates as a member of a team 22) Teaches others new skills 23) Services clients / customers 24) Exercises leadership 25) Negotiates 26) Works with diversity 5 Competencies Group
  • 12. COMPETENCIES VERSUS SKILLS Information Acquires and evaluates information 27) Acquires and evaluates information 28) Organizes and maintains information 29) Interprets and communicates information 30) Uses computers to process information 5 Competencies Group
  • 13. COMPETENCIES VERSUS SKILLS Systems Understands complex inter-relationships 31) Understands systems 32) Monitors and corrects performance 33) Improves or designs systems 5 Competencies Group
  • 14. COMPETENCIES VERSUS SKILLS Technology Works with a variety of technologies 34) Selects technology 35) Applies technology to task 36) Maintains and troubleshoots equipment 5 Competencies Group
  • 15. COMPETENCIES VERSUS SKILLS Behavioral Interviewing A person’s past performance (in previous roles) is an excellent predicator of their future performance. Interviewer most likely will look for the following three types of competencies: Content competencies – work / role specific Functional / transferable skills - used generally with people, information or things, regardless of specific environment. Adaptive or Self-Management skills - personal characteristics
  • 16. COMPETENCIES VERSUS SKILLS Below are selected career positions with their competencies and skills requirements. 10-15 years of asset-based lending and/or associated risk management experience, including a strong background in defining, identifying, evaluating, measuring, approving, managing and reporting risk exposures. Superior judgment and analytical skills. Solid understanding of leading risk management practices for asset-based lending businesses, including applicable laws and regulations. Ability to work effectively with others in potentially stressful situations. Strong Risk Manager interpersonal and communication skills. Strong decision making skills and $145K - $200K personal conviction. PREFERRED: Strong personnel management skills. Proven experience building effective teams, including talent recruitment and development. Experience in related product management and/or client development roles. Experience with business unit and/or corporate strategy work. Strong quantitative skills, including familiarity with economic capital allocation tools and methodologies.
  • 17. COMPETENCIES VERSUS SKILLS Below are selected career positions with their competencies and skills requirements. BS or BA preferred. High school diploma or equivalent required. Insurance and Series 6/63 licenses required or must be willing to obtain. Lending experience preferred. Two years direct sales experience within the past three years. Proven track record/experience in sales and customer service. Financial Specialist Ability to assess customer needs and match products and services $35K - $50K accordingly. Effective communication and interpersonal skills necessary. Proven problem solving, conflict resolution, time management, and decision making skills required. Ability and desire to interact in a team environment; must be willing to contribute to team efforts.
  • 18. COMPETENCIES VERSUS SKILLS SCANS Worksheet Example Participate in team training and problem-solving session with multi-cultural staff of waiters and waitresses. Focus on upcoming Saturday night when local club has reserved Task / Activity restaurant after midnight for party. Three people cannot work and team has to address the staffing problem and prepare for handling possible unique requests from the club. Interpersonal – Participates as a member of a team, SCANS Competency & Sub- teaches others new skills, serves customers, negotiates, Categories works with diversity. Basic Skills: listening, speaking. Thinking Skills: creative Foundational Skills thinking, reasoning, decision making. Personal Qualities: sociability, self-management. UFSC: Chair Public Relations Committee. Delegates team responsibility for a presentation. Team must divide Similar activity in other setting activities for members that involve preparing advertisement layout, posters, status report, and presenting report. Work with team at work to decide who covers 1) upcoming extra holiday hours. Other potential activities (o.k. to Join a team of volunteers to help the homeless. 2) make up!) Work with student government to plan activities for 3) student fair.