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KAREN FISCHER
           5905 Rosebud Lane * Godfrey, IL 62035 * (618) 466-0551 Home * (314) 922-6000 Cell *
                                    karenfischer@mindspring.com




                  Top-producing, high-energy professional with over 15 years of strategic selling training and
                  experience in sales, sales management, training/development, and sales operations; Expertise is
                  in multi-channel, account/sales management, innovative marketing, brand awareness, account
                  growth, account maintenance, and client relations development.
                  _____________________________________________________________________

PROFILE              •   Proven professional, who managed a national team of 96 Wireless Development Managers
                         to achieve over 100% monthly in individual liable wireless sales.
                     •   Strategic Selling Skill Instructor for seven years; certified other trainers and wrote
                         strategic prospecting workshop and taught it in eleven European countries, Asia and
                         Australia.
                     •   Recognized leader amongst peers, .selected to be a on the Sprint sales senate in 2007 and
                         2008, Presidents Club Winner in 2007 and Presidents Club Honors in 2006.
                     •   Multi- channel coordinator, successfully worked company initiatives and developed
                         productive relationships with key accounts’ personnel within retail, Business Strategic
                         Partners, marketing teams, churn teams, and sales teams.
                     •   Leader of Special Projects for Enterprise-Federal Business Unit, successfully lead and
                         developed 2009 workforce planning projects and initiatives for the Vice President of
                         Enterprise and Federal business units.


                     ____________________________________________________________________________

PROFESSIONAL EXPERIENCE



July 2009 – Present      XO Communications, Regional Sales Learning Manager, St. Louis, MO
                         Responsible for coaching General Managers, Sales Managers to success in Central Region
                         Provide coaching/training to branches on market visits
                         Provide feedback to Central Regional Vice President on state of the region,
                         Identify performance gaps, and executes plans to close those gaps.
                          Achievements – Results (Off ramp rep performance 10% increase over 2009, new
                            hire on ramp reps performing at 83% over 9% in 2009)

Dec. 2008 – May 2009 SPRINT Biz IL National Sales Manager for Enterprise and Federal, St. Louis, MO
                     Responsible for driving individual liable wireless sales through managing a team of 96
                     Wireless Development Managers.
                     Monitor market and competitor activity and adjusting marketing plans as necessary.
                     Distribute and watch IL quarterly budget on a national and regional basis.
                     Facilitate and enforce scheduled IL account planning on key accounts.
                     Collaborate with IL marketing team on collateral and messaging
                      Achievements – Results (Dec. 127%, Jan.126%, Feb.114%, Mar. 126%)

Jul. 2008-Dec.2008           SPRINT Special Projects Team, ENT-FED Operations Team, St. Louis, MO
Developed training program for national Wireless Development Managers- results -22%
                        growth from 3Q to 4Q in IL sales.
                        Created 2009 IL Go To Market Plan for ENT-FED
                        2009 Workforce Planning Team – lead Wireless Development Manager Utilization project
                        and Regional Account Manager Compensation Planning project.
                        Developed SPRINT Financial Acumen course for all ENT-FED sales management
                        Created sales contests for ENT-FED sales account executives and managers
                         Achievements- Feedback from Financial Acumen course was outstanding, ENT-
                            FED was the only business unit to go into 2009 with a strategic workforce plan for
                            execution. General Business segment adopted RAM compensation and IL Go To
                            Market strategy.


Apr.2006 – Jul.2008          SPRINT Midwest Sales Manager Consultant, St. Louis, MO
                        Managed regional team of 25 Wireless Development Managers to achieve IL sales goals.
                        Coached Enterprise Sales Managers on performance and skill sets.
                        Secured resources for Midwest sales teams and removed selling barriers.
                        Executed special projects for area VP.
                        Participated in two area Big Rocks teams- IL Big Rock and Professional Big Rock
                         Achievements – Presidents Club Honors in 2006, Presidents Club Winner in 2007,
                             Top Motorola Sales Winner in 2008, Chosen to serve on Sprint Sales Senate in
                             2007 and 2008.


Mar. 1998 – Apr. 2006      SPRINT Strategic Selling Skill Instructor, Nashville, TN
                        Developed and instructed strategic selling skills courses for large business sales.
                        Certified other instructors to deliver course material and classes.
                        Managed a team of sales performance coaches for General Business sales unit.
                         Achievements – Developed a prospecting workshop and delivered the course in
                           eleven European countries, Tokyo, Hong Kong, Singapore and Sydney, Australia.
                           Chosen instructor to educate new Sprint Business President on Sprint company,
                           products and services.

Mar. 1997- Mar.1998         SPRINT Account Manager, Nashville, TN
                        Acquired new logos and achieved 100% of assigned sales goals.
                        Ensured knowledge of company standards/practices as new representative liaison.
                         Achievements- Member of the 100% Club, asked to join Sprint University as a
                            sales instructor at one year anniversary.

Mar. 1996- -Mar.1997 MCI Account Manager, Nashville, TN
                     Acquired new logos and exceeded monthly quota
                       Achievements – consistently achieved 127% of quota


                  ____________________________________________________________________________


EDUCATION         B.S., Theatre Performance, Southern Illinois University, Edwardsville, IL, 1984
                  ____________________________________________________________________________




REFERENCES Available upon request
KAREN FISCHER
             5905 Rosebud Lane * Godfrey, IL 62035 * (618) 466-0551 Home * (314) 922-6000 Cell
                                     karenfischer@mindspring.com




Dear Sir or Madame,

   I would like to be considered for positions utilizing my 15 plus years of strategic selling skills and training,
 channel management, national account/sales management, innovative marketing, brand introduction, awareness
and growth, multi product portfolio management, and client relations. The enclosed will provide you with my
professional and educational background.

     I know that my effective training and motivational management techniques maximize staff productivity,
loyalty, service quality and corporate profitability. I am experienced in troubleshooting and resolving diverse
account concerns, providing customized solutions to specific client objectives, and delivering individualized service
to build a loyal client base in a highly competitive marketplace. I have consistently led company-wide sales teams,
while exceeding all sales and profitability objectives. I am also willing to relocate.

   At your convenience, I would appreciate the opportunity to meet with you to further discuss your growth
objectives and my abilities to help you achieve them.
Thank you for your time and consideration. I look forward to hearing from you soon.

Sincerely,


Karen Fischer

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Karen%2 B Fischer%2 B Resume%27%2 Band%2 Bcover%2 Bletterl1[1]

  • 1. KAREN FISCHER 5905 Rosebud Lane * Godfrey, IL 62035 * (618) 466-0551 Home * (314) 922-6000 Cell * karenfischer@mindspring.com Top-producing, high-energy professional with over 15 years of strategic selling training and experience in sales, sales management, training/development, and sales operations; Expertise is in multi-channel, account/sales management, innovative marketing, brand awareness, account growth, account maintenance, and client relations development. _____________________________________________________________________ PROFILE • Proven professional, who managed a national team of 96 Wireless Development Managers to achieve over 100% monthly in individual liable wireless sales. • Strategic Selling Skill Instructor for seven years; certified other trainers and wrote strategic prospecting workshop and taught it in eleven European countries, Asia and Australia. • Recognized leader amongst peers, .selected to be a on the Sprint sales senate in 2007 and 2008, Presidents Club Winner in 2007 and Presidents Club Honors in 2006. • Multi- channel coordinator, successfully worked company initiatives and developed productive relationships with key accounts’ personnel within retail, Business Strategic Partners, marketing teams, churn teams, and sales teams. • Leader of Special Projects for Enterprise-Federal Business Unit, successfully lead and developed 2009 workforce planning projects and initiatives for the Vice President of Enterprise and Federal business units. ____________________________________________________________________________ PROFESSIONAL EXPERIENCE July 2009 – Present XO Communications, Regional Sales Learning Manager, St. Louis, MO Responsible for coaching General Managers, Sales Managers to success in Central Region Provide coaching/training to branches on market visits Provide feedback to Central Regional Vice President on state of the region, Identify performance gaps, and executes plans to close those gaps.  Achievements – Results (Off ramp rep performance 10% increase over 2009, new hire on ramp reps performing at 83% over 9% in 2009) Dec. 2008 – May 2009 SPRINT Biz IL National Sales Manager for Enterprise and Federal, St. Louis, MO Responsible for driving individual liable wireless sales through managing a team of 96 Wireless Development Managers. Monitor market and competitor activity and adjusting marketing plans as necessary. Distribute and watch IL quarterly budget on a national and regional basis. Facilitate and enforce scheduled IL account planning on key accounts. Collaborate with IL marketing team on collateral and messaging  Achievements – Results (Dec. 127%, Jan.126%, Feb.114%, Mar. 126%) Jul. 2008-Dec.2008 SPRINT Special Projects Team, ENT-FED Operations Team, St. Louis, MO
  • 2. Developed training program for national Wireless Development Managers- results -22% growth from 3Q to 4Q in IL sales. Created 2009 IL Go To Market Plan for ENT-FED 2009 Workforce Planning Team – lead Wireless Development Manager Utilization project and Regional Account Manager Compensation Planning project. Developed SPRINT Financial Acumen course for all ENT-FED sales management Created sales contests for ENT-FED sales account executives and managers  Achievements- Feedback from Financial Acumen course was outstanding, ENT- FED was the only business unit to go into 2009 with a strategic workforce plan for execution. General Business segment adopted RAM compensation and IL Go To Market strategy. Apr.2006 – Jul.2008 SPRINT Midwest Sales Manager Consultant, St. Louis, MO Managed regional team of 25 Wireless Development Managers to achieve IL sales goals. Coached Enterprise Sales Managers on performance and skill sets. Secured resources for Midwest sales teams and removed selling barriers. Executed special projects for area VP. Participated in two area Big Rocks teams- IL Big Rock and Professional Big Rock  Achievements – Presidents Club Honors in 2006, Presidents Club Winner in 2007, Top Motorola Sales Winner in 2008, Chosen to serve on Sprint Sales Senate in 2007 and 2008. Mar. 1998 – Apr. 2006 SPRINT Strategic Selling Skill Instructor, Nashville, TN Developed and instructed strategic selling skills courses for large business sales. Certified other instructors to deliver course material and classes. Managed a team of sales performance coaches for General Business sales unit.  Achievements – Developed a prospecting workshop and delivered the course in eleven European countries, Tokyo, Hong Kong, Singapore and Sydney, Australia. Chosen instructor to educate new Sprint Business President on Sprint company, products and services. Mar. 1997- Mar.1998 SPRINT Account Manager, Nashville, TN Acquired new logos and achieved 100% of assigned sales goals. Ensured knowledge of company standards/practices as new representative liaison.  Achievements- Member of the 100% Club, asked to join Sprint University as a sales instructor at one year anniversary. Mar. 1996- -Mar.1997 MCI Account Manager, Nashville, TN Acquired new logos and exceeded monthly quota  Achievements – consistently achieved 127% of quota ____________________________________________________________________________ EDUCATION B.S., Theatre Performance, Southern Illinois University, Edwardsville, IL, 1984 ____________________________________________________________________________ REFERENCES Available upon request
  • 3. KAREN FISCHER 5905 Rosebud Lane * Godfrey, IL 62035 * (618) 466-0551 Home * (314) 922-6000 Cell karenfischer@mindspring.com Dear Sir or Madame, I would like to be considered for positions utilizing my 15 plus years of strategic selling skills and training, channel management, national account/sales management, innovative marketing, brand introduction, awareness and growth, multi product portfolio management, and client relations. The enclosed will provide you with my professional and educational background. I know that my effective training and motivational management techniques maximize staff productivity, loyalty, service quality and corporate profitability. I am experienced in troubleshooting and resolving diverse account concerns, providing customized solutions to specific client objectives, and delivering individualized service to build a loyal client base in a highly competitive marketplace. I have consistently led company-wide sales teams, while exceeding all sales and profitability objectives. I am also willing to relocate. At your convenience, I would appreciate the opportunity to meet with you to further discuss your growth objectives and my abilities to help you achieve them. Thank you for your time and consideration. I look forward to hearing from you soon. Sincerely, Karen Fischer