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Ibm cognos mobile now with android support
- 1. Friedel Jonker, IBM Software Client Leader
2011/06/03
IBM Cognos Mobile
Business Analytics software
© 2011 IBM Corporation
- 2. Business Analytics software
Agenda
The mobile market is shifting
How IBM Cognos Mobile can help
Summary
Questions
“Mobile BI has the potential to significantly expand the population of
BI users to include a much more mainstream audience.”
Gartner: 2011 BI Platforms Magic Quadrant
2 © 2011 IBM Corporation
- 3. Business Analytics software
Rise of Mobility – Why?
The need for information at your fingertips exists today and will continue to intensify
Mobility is what people need the most – access to information ‘anywhere’
Instantly on, portable, smaller and lighter and can hold vast amounts of information
Tool for Social Interaction
Ease of use and ‘wow’ factor
Mobile users expect high-fidelity access to the same info they have on
the desktop, presented in an easy-to-learn, mobile-friendly format
3 © 2011 IBM Corporation
- 4. Business Analytics software
Analysts Validating the Trends
By 2013, 33% of business intelligence functionality will
be consumed via handheld devices.
Gartner Predicts (Nov 2010)
Nearly 90 percent of companies think mobile business
intelligence is important
Howard Dresner Mobile BI Study (Sept 2010)
4 © 2011 IBM Corporation
- 5. Business Analytics software
Business drivers for Mobile BI
Business managers are looking to…
Equip front-line workforce with the timely
information needed to make informed BI at the point of impact
decisions, regardless of location
Fully interact with BI content on mobile devices Deeper insights
Provide full Enterprise support for market-leading
Broad platform support
mobile platforms
5 © 2011 IBM Corporation
5
- 6. Business Analytics software
The changing mobile user and IT landscape
The shift for mobile users
They expect information at their fingertips, anywhere
They expect the same information from desktop to mobile
They expect their personal devices to work for business
The shift for IT
Deliver the same experience regardless of device
Support various personal devices
Create a mobile strategy for securing all information
Organizations need a mobile solution to support both the
business and IT shifts
© 2011 IBM Corporation
6
- 7. Business Analytics software
Cognos 10: Intelligence Unleashed
Smarter Decisions. Better Results.
Freedom to Think
• Unified workspace
• All time horizons
• Progressive interaction
Connect with Others
• Decision networks
• Business context
• Accountability
and Simply Do
• Mobile and Disconnected
• Integrated
A revolutionary BI workspace
• Real-time delivered on a proven platform
with seamless upgrade
7 © 2011 IBM Corporation
- 8. Business Analytics software
Who’s Using IBM Cognos Mobile?
● Executives
● Consume dashboard reports on
KPI's across the business, based
on various geographies
● Police Officers
● Call in progress status
● Crime statistics
● Retail Regional Managers
● Up to date sales information on
stores to visit
● Field Sales Rep
● Customer history (orders,
contacts, open issues, etc…)
© 2011 IBM Corporation
- 9. Business Analytics software
IBM Cognos Mobile
Analytics is about information for better decisions while Mobility is about what
people need the most – access to information ‘anywhere’
Author once, consume anywhere
Full BI interactivity including Drill Up/Down/Through
Schedule reports for immediate access to key content
Secure, broad access to analytic content
Simplified user experience across devices
Support a wide range of devices including Blackberry,
Symbian, Windows Mobile, iPad, iPhone, Playbook and
Android for various tablets
Location Aware Intelligence
9 © 2011 IBM Corporation
- 10. Business Analytics software
Author Once, Consume Anywhere
Benefits for Business
Users can expect the same information on
their mobile devices as on their desktop
Users are able to make better decisions fast
because they are receiving more targeted
information
Benefits for IT
Increases value of deploying a single BI
solution
Confidential corporate information is
secured on their mobile device
The SAME secure, timely and
personalized information delivered
to your mobile device
10 © 2011 IBM Corporation
- 12. Business Analytics software
Schedule and drill thru reports for immediate access to key content
Schedule reports
to multiple users
at specific times
Integrated scheduling – from Cognos server
Includes bursting reports – different data for different users
Sent to users at specified times
Drill up – drill down – drill through
12 © 2011 IBM Corporation
- 13. Business Analytics software
IBM Cognos Mobile BI Security and Architecture
RIM BlackBerry®
Enterprise Server
(BlackBerry only)
Internet & wireless carriers
IBM Cognos
Platform (IP, WiFi, Edge, GSM
CPRS, 3G, etc.)
IBM Cognos
IBM Cognos
Mobile
BI Data compression –
Service
in transmission and
on device
Native
IBM Cognos Devices
Content Store
Report
Data Source
13 © 2011 IBM Corporation
- 14. Business Analytics software
Enhanced Support for Mobile BI User Experience
Extending device support and enhancing mobile
user experience
• Support for iPhone and iPad
• Modern and compelling UI that leverages touch interface and
common gestures
• BlackBerry improvements
• Enhanced UI and support for BlackBerry Torch and Storm
• NEW: Support for
• Current device support line up
14 © 2011 IBM Corporation
- 15. Business Analytics software
IBM Cognos Mobile 10.1
IBM Cognos Mobile support for iPhone
and iPad:
– Zero footprint web application for both iPhone
and iPad
– Full BI interactivity including Drill
Up/Down/Through using common Touch
gestures
Broad and intuitive Prompt support:
– Support for additional prompt types and
format pages
New and enhanced user interface for the
BlackBerry device:
– New and Improved user interface using modern
BlackBerry design paradigm
15 © 2011 IBM Corporation
15
- 16. Business Analytics software
Location Aware Reporting using IBM Cognos Mobile
Retrieves GPS data from the mobile
device to determine current location
Completes location-specific report
prompts with current location to get
contextually relevant information.
Supports needs in areas such as
Government, Real Estate, Financial
Services, Retail
Law Enforcement Use Case:
– Police officer requests mug shots of
wanted violent criminals who live within
1,000 ft of current location
– Uses the mug shot on their mobile
device to canvas for possible
witnesses, suspects
16 © 2011 IBM Corporation
16
- 18. Business Analytics software
Dorel: Leveraging BI Anywhere, Anytime
Dorel executives use Mobile BI dashboards to track sales data
“I think the early adopter ofof IBM Cognos Mobilegeneral…we have a
"We're not an real power new versions of software in is that beyond
having reports delivered have to move them users can Cognos 10
large army to move forward we
to their particularforward in an go into
pace. There are three main areas and this
inbox, new version orderly
either public to evaluate own Cognos folders to refresh data as
that caused us or their it in a way in which we normally would not. First in
theyareas of it, whenever, wherever they are. In this way of a
the need scalability and performance. …we have high expectations they
much more stable platform and a faster performing platform because we
have a very large implementation of which up to date with no into the
have data that is in real time and will eventually scale up
limitations. They thousand or focus in on the data within that
neighborhood of ten can then more users...“
report that is important to them.” Mark McDaniel
Boeing Finance Reporting
Ian F.C. Farthing, CGA, CPA
V.P. - Corporate Services
Dorel Industries Inc.
Dorel Industries Inc. is a world class juvenile products and bicycle company.
Some familiar brands include:
18 © 2011 IBM Corporation
- 19. Business Analytics software
Summary
Analytics on the go for more devices
IBM Cognos Mobile
Provide interactive BI reports on market-
leading handheld mobile devices.
Benefits
Deliver BI information to users in the context of
their day-to-day processes and applications
Provide actionable intelligence to users, no matter
their location or their connectivity
Put a new lens on your existing BI data with
different ways to look at BI information
Maintain consistent security
19 © 2011 IBM Corporation
- 21. Business Analytics software
© Copyright IBM Corporation 2011 All rights reserved. The information contained in these materials is provided for informational purposes only, and is
provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to,
these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its
suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials
to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities
referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a
commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are
trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be
trademarks or service marks of others.
21 © 2011 IBM Corporation
- 23. Business Analytics software
Architecture: How it works
RIM BlackBerry®
Enterprise Server
(BlackBerry only)
Internet & wireless carriers
IBM Cognos
Platform (IP, WiFi, Edge, GSM
CPRS, 3G, etc.)
IBM Cognos
IBM Cognos
Mobile
BI Data compression –
Service
in transmission and
on device
Native
IBM Cognos Devices
Content Store
Report
Data Source
23 © 2011 IBM Corporation
- 24. Business Analytics software
IBM Cognos Mobile Service
● Pushes report content to device
● Facilitates communication between mobile device to
server:
– Search
IBM Cognos
Platform
– Browse
IBM Cognos
– Run IBM Cognos
BI
Mobile
Service
– Schedule
IBM Cognos
Content Store
Report
Data Source
© 2011 IBM Corporation
- 25. Business Analytics software
IBM Cognos Mobile Server
Integrated with IBM Cognos BI
Installs in existing environment on existing
hardware
– IBM Cognos Mobile Service
– OTA (over the air) install web pages
IBM Cognos
IBM Cognos Mobile tables are created in the Platform
IBM Cognos content store – or can be added to
a different Content Store IBM Cognos
IBM Cognos
Mobile
BI
Mobile Service can be load balanced like other Service
Cognos Services (there are no dependencies to
being co-located with other services)
IBM Cognos
Content Store
Report
Data Source
25 © 2011 IBM Corporation
- 26. Business Analytics software
IBM Cognos Mobile Server
Interfaces with existing data store
It creates a local, compressed and encrypted
version of the content store
IBM Cognos
Leverages existing IBM Cognos BI reports built Platform
in:
– Report Studio IBM Cognos
IBM Cognos
Mobile
BI
– Query Studio Service
– Analysis Studio
Massages reports automatically:
– Transforms
– Compresses
IBM Cognos
Content Store
Report
Data Source
26 © 2011 IBM Corporation
- 27. Business Analytics software
IBM Cognos Mobile Server Content Store
Pushes report content to device
Facilitates communication between mobile
device to server:
IBM Cognos
–Search Platform
–Browse
IBM Cognos
–Run IBM Cognos
Mobile
BI
–Schedule Service
IBM Cognos
Content Store
Report
Data Source
27 © 2011 IBM Corporation
- 28. Business Analytics software
Communication Between Server and Client
BlackBerry:
–Communication is routed through the BlackBerry Enterprise
Server (BES)
Windows Mobile, Symbian, iPad/iPhone, Android and PlayBook
Web Apps:
–Communication is through a VPN client
RIM BlackBerry®
Enterprise Server
(BlackBerry only)
IBM Cognos
Platform
IBM Cognos
IBM Cognos
Mobile
BI
Service
28 © 2011 IBM Corporation
- 29. Business Analytics software
Corporate Firewall
Non BlackBerry:
–Use VPN to get thru firewall for non BB
RIM BlackBerry®
Enterprise Server
(BlackBerry only)
IBM Cognos
Platform
IBM Cognos
IBM Cognos
Mobile
BI
Service
29 © 2011 IBM Corporation
- 30. Business Analytics software
Rich Client Application
Rich Client (excludes web app) application is installed on every device (via
push or OTA)
Digitally signed
Saves content to local content store
Application is purpose built to enable interactivity with reports
UI leverages the native device capabilities
– Navigation and general usage is as intuitive for the end user as possible
– Performance on each device is optimized
Symbian
Devices
Windows
Mobile
Devices
BlackBerry®
Rich Native Devices
Client (no HTML)
30 © 2011 IBM Corporation
- 31. Business Analytics software
Client Content Store
A local, compressed and encrypted user version of the content store for offline
report access
Synchronizes with the Mobile content store on the server
Proprietary, not accessible by non-Cognos mobile applications
Data compression –
in transmission and
on device
Symbian
Devices
Windows
Mobile
Devices
BlackBerry®
Rich Native Devices
Client (no HTML)
31 © 2011 IBM Corporation
- 32. Business Analytics software
IBM Cognos BI Security
Password required to launch Rich
Client
Credentials can be cached on the
hand held device for seamless access
NTLM security is supported
Supports environments using
Kerberos, Netegrity/SiteMinder or
SAP
32 © 2011 IBM Corporation
- 33. Business Analytics software
Security During Transmission
Blackberry
–All communications are secured by the BES
Windows Mobile, Symbian, iOS web app support
–VPN or SSL (TLS) Security
All transmissions are encrypted using
industry standard, accepted symmetric
encryption such as
• Triple-DES
•AES with BES
•VPN
•SSL Security Support
33 © 2011 IBM Corporation
- 34. Security
Business Analytics software
© 2011 IBM Corporation
- 35. Business Analytics software
Device Based Password Protection
Most organizations mandate password protection on
mobile devices
After a specified period of inactivity the user will be
prompted to enter their device password to access the
handheld device
E.g. a user has 10 opportunities to enter their password
correctly – if not, device is wiped.
35 © 2011 IBM Corporation
- 36. Business Analytics software
Remotely Wiping a Device
BlackBerry
Windows Mobile
–MS Exchange Server 2003
–Microsoft SMS 2003 or later
Symbian
–Nokia Intellisync
–IBM WebSphere Everyplace Device Manager
Devices must be on, and connected to a network in order for data to
be erased remotely
Please see vendor guide for instructions on remotely
removing/wiping content from mobile devices
36 © 2011 IBM Corporation
- 37. Business Analytics software
Lease Key Functionality
Cognos Mobile Functionality
Report data stored on the device can be configured to “expire”
by the Cognos Administrator
Report data is rendered inaccessible on the device until the
device can re-authenticate with the server
37 © 2011 IBM Corporation
- 38. Business Analytics software
Installation: Push vs OTA
Push Installs OTA (over the air) Installs
More Control over deployment Relies on user to install
Silent for user – Fewer support More likely to generate support
requests requests
Just appears on the device Requires giving permissions for
user to install software on their
devices
Recommended for: Recommended for:
- larger deployments - small or test deployments
- less tech-savvy users - tech-savvy users
38 © 2011 IBM Corporation