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The Mobile Device as a Primary Productivity Tool for the Enterprise


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The Mobile Device as a Primary Productivity Tool for the Enterprise -- Presented by Alistair Rennie, IBM Lotus General Manager, at IBM's Mobility Day, June 16, 2010

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The Mobile Device as a Primary Productivity Tool for the Enterprise

  1. 1. IBM Mobile Event The Mobile Device as a Primary Productivity Tool for the Enterprise Alistair Rennie General Manager, Lotus Software and WebSphere Portal IBM Software Group © 2010 IBM Corporation
  2. 2. IBM Mobile Event New mobile era of productivity ■ The nature of work is changing ■ Mobile devices have become a primary interface for knowledge worker productivity ■ Tablets, netbooks, smartphones driving requirement for a first-class set of tools and user experiences © 2010 IBM Corporation
  3. 3. IBM Mobile Event IBM an on-device collaboration leader ■ Aggressive stance across ecosystem diversity -- Devices -- Operating systems -- Carriers -- Installed and web experiences © 2010 IBM Corporation
  4. 4. IBM Mobile Event Announcing...Lotus Notes Traveler beta for Android ■ Push support for mail, calendar, contacts ■ Native OS application ■ Secure connection to Domino ■ Support for Android 2.x ■ No additional charge, use any Domino 7 or 8 server © 2010 IBM Corporation
  5. 5. IBM Mobile Event Building on successful 2010 momentum ■ Announced in conjunction with Apple WWDC: -- Notes Traveler support now available for iPad ■ Earlier in 2010 -- LotusLive Meetings support for iPhone -- Lotus Notes Traveler Companion, secure access to encrypted mail on iPhone © 2010 IBM Corporation
  6. 6. IBM Mobile Event Continuing our strength in partnering with RIM © 2010 IBM Corporation
  7. 7. IBM Mobile Event Customer success: Hexion Specialty Chemical Problem: Approval workflow for investment proposals needs to move faster Solution: Extend Lotus Domino-based Capital Investment Proposal system (EPIC) to Blackberry devices Implemented by: IBM business partner – Teamwork Solutions Hexion’s Director of Business Process & Systems Rich Wagner: “Teamwork Solutions' capability to securely extend our Capital Investment Proposal system (EPIC) to the Blackberry enabled traveling workers to approve time-sensitive proposals while on International business travel. Speeding up the approval cycle was benefcial during a time of major business change.” With these enhancements Hexion has seen the average document approval cycle fall from 23 days to 14 days despite a doubling in the total number of requests sent through the system. © 2010 IBM Corporation
  8. 8. IBM Mobile Event Client solutions delivered by IBM Lotus and IBM partners © 2010 IBM Corporation
  9. 9. IBM Mobile Event WebSphere Mobile Portal Accelerator ■ “Write Once, Deploy Anywhere” - The best possible experience on any device ■ Supporting thousands of devices is no more difficult than supporting one ■ Mobile support for all Portal specialties such as personalization, content management, security, scalability ■ Supporting more than 200M mobile users in 2 major carrier deployments alone, in production, today! © 2010 IBM Corporation
  10. 10. IBM Mobile Event IBM Cognos Go!Mobile: Serving Business Intelligence on the Hip Connected & Disconnected Access to all BI Compression – in transit Content – Author Once & on device Theft & Loss Protection Making possible new levels of productivity based on analytics © 2010 IBM Corporation
  11. 11. IBM Mobile Event What's next © 2010 IBM Corporation
  12. 12. IBM Mobile Event IBM Research mobile lessons learned: Interaction patterns Typical mobile interaction is very short ■ -- < 1 minute for most interactions (making vs. filling time) Consumption predominates Context shapes and constrains use ■ -- What people do and how long they have to do it Interruptions are common ■ Common interaction patterns: ■ -- Monitoring -- Information seeking -- Information availing / entertainment © 2010 IBM Corporation
  13. 13. IBM Mobile Event IBM Research mobile lessons learned: Access, Initialize, Work times Work Initialize Complete item of work Work Access Ready app / service Initialize Physically access Access Phone Laptop / Desktop © 2010 IBM Corporation
  14. 14. IBM Mobile Event ‘Morning Report’: mobile time-dependent dashboard Centralize commonly accessed information ■ One stop shopping ■ Faster access ■ Extensible with new information sources Highlight particularly relevant information ■ Help users manage attention ■ Support better decision-making © 2010 IBM Corporation
  15. 15. IBM Mobile Event ‘Morning Report’: mobile time-dependent dashboard © 2010 IBM Corporation
  16. 16. IBM Mobile Event Rethinking mobile email Support triage ■ What’s new? ■ What can I delete right away? ■ What’s important enough to handle now? Support resumption of deferred activity ■ Capture intended actions ■ Access and complete captured actions across devices © 2010 IBM Corporation
  17. 17. IBM Mobile Event Mail Triage New Unread Read © 2010 IBM Corporation
  18. 18. IBM Mobile Event Mail Triage: Capturing intended actions Activities Mail Triage Collaboration technologies: ■ Mobile email ■ Activities ■ Lotus Notes Notes Tasks plugin © 2010 IBM Corporation
  19. 19. IBM Mobile Event What's next: IBM Project Vulcan, a blueprint for the evolution of collaboration ■ Continuity Building on today's capabilities for a smooth path to tomorrow ■ Convergence Unifying the experience to best meet individual needs across access and delivery models ■ Innovation Applying analytics to understand individuals and empower people to work in new ways ■ Opportunity Making possible the next generation of solutions built on an open foundation 19 © 2010 IBM Corporation
  20. 20. IBM Mobile Event Project Vulcan and mobility Webkit as a common denominator HTML5 as a common language Opensync and other protocols as tools 20 © 2010 IBM Corporation
  21. 21. IBM Mobile Event © 2010 IBM Corporation