1. Jonathan M. Cortes
2803 Arlington Street
Orlando, FL 32805 #210
(321) 339-6113
Jonathanmcortes@gmail.com
Summary: Skilled hospitality professional, with over 5 years of experience. Bilingual in English and
Spanish with excellent communication and interpersonal skills.
Experience:
Manager/Waiter, Parliament Partners Inc. (407) 425-7571 January 2016- PRESENT
• Responsible for the opening and closing of the restaurant.
• In charge of handling all the operations in the restaurant.
• Operate cash register and process payments.
Waiter, Planet Hollywood New York, NY (212) 333-7827 Dec 2013–September 2015
• Answered phone calls and provided guests with information.
• Served guests in a fast paced environment.
• Processed payments.
Host/Waiter, Banana’s Diner Orlando, FL (407) 558-4986 January 2011– April 2013
• Greeted guests, booked reservations, and other guest services.
• Direct guests to their seats,provided menus and daily specials.
• Repeat orders to ensure accuracy.
Customer Service Clerk, Publix Orlando, FL (407) 293-7673 August 2011– January 2012
• Responsible for great hospitality and customer service satisfaction.
• Inventory; Stocked shelves, organized and revised prices.
• Performed cash handling and other money transactions.
Education:
High School Diploma 2012,Educative Center High School Orlando, FL