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Exceptional annual reviews v2 jc
1.
/ 1.© rogenSi
IP limited Running an Exceptional Annual Review /
2.
/ 2.© rogenSi
IP limited Set direction, enhance capability and re-energise your team members – all in one meeting When done right the annual review is a wonderful opportunity for the team leader and the team member to slow down and reflect before casting their thoughts to the year ahead. By slowing down we get a chance to extract the best ideas from the year behind and also learn from those things that didn't go so well. We also get a chance to think about the year ahead before it starts. We know that every year our customers, our stakeholders and our team mates have higher expectations of us. So we all need to re-set the dials on what we do and how we do it to set ourselves up for future success. When done right your team members will feel energised by the experience, more confident about working smarter and ready to build on their capability knowing they have your support. Exceptional Annual Reviews Purpose and Outcomes The Purpose The Outcomes Take time to reflect Lock in the best things from the past year Identify areas for improvement A list of new objectives Modifications to our activities Areas for development of our capability
3.
/ 3.© rogenSi
IP limited Things to do before There are a few key activities that both the leader and the team member should do before a review. These activities relate to building the most accurate picture of the year just passed. Team Member Ask them to spend some time reviewing their key activities, their achievements, and reflect on the things could have been better. Ask them to bring along anything that will help shed light on the year just gone such as reports, case studies, awards or written feedback. Manager Invest some time in gathering and reviewing as much information as you can access on each team member. Source that information from as many places and people as you can, that way you should get a good balance of data points and points of view. Three Key Stages How to run the meeting Our 5 Golden Rules for review meetings are: 1. Make sure both of you have done your homework. 2. Strike a balance between asking questions and sharing your points of view. 3. Make sure you get all the important points written down, ideally by the person you are reviewing. 4. Try as much as possible to take everything at face value – that way your existing biases will have less of a chance to influence what you are hearing. 5. Avoid making decisions about next year until you have fully examined last year. What to do afterwards Towards the end of the review you and your team member should be getting closer to agreeing the three critical drivers of success for the year ahead: Driver #1 Agree some goals and objectives for the year ahead that are in line with the strategy of the business but are tailored to the team member’s role, experience and strengths. Driver #2 Based on the review, agree on the critical activities that will consume the bulk of your team member’s time. Driver #3 Develop a list of capabilities to develop for the year ahead. This could relate to skills, knowledge, process or mindsets. How to get the most from a review
4.
/ 4.© rogenSi
IP limited Team Member Focus 1. What are the achievements from last year that you are most proud of? 2. What are the areas of your work that you found most challenging? 3. What activities from last year helped you achieve the most? 4. What activities do you think consumed the most time but delivered the least value? 5. Last year what did you learn about your capability that would benefit from an upgrade this year? 6. If you asked your peers - What would they say are your greatest strengths? 7. If other people you deal with in the business were to give you advice about improvements for the year ahead - What do you think they would say? 8. What aspects of your role give you the biggest buzz? Great Review Questions About the Previous Year As a leader your job is listen out for clues around four key capability areas: Knowledge Things your team need to know more about to excel in their role Skills Things your team need to be able to do to excel in their role Process How your team can do their work more efficiently and reduce errors Mindset Patterns of thinking that help your team's energy levels and ability to cope
5.
/ 5.© rogenSi
IP limited Knowledge: I don't understand how my role contributes to our business strategy There are aspects of what we do here that I don't understand I'm not sure how what we do connects with other parts of the business Skills: I am not very good at communicating with large groups I would like to be better at building cross functional teams I struggle to get other people to embrace my ideas and follow through on their commitments I want to be better at identifying opportunities for development in my team members Process: I would like to plan for my meetings faster and more effectively I need a system for giving more constructive feedback I want a method for dealing with resistance to change We need a common language when planning for meetings with suppliers, customers and stakeholders Mindset: I wish I could see problems as opportunities I find everyday setbacks really drive down my confidence I get deflated after I experience challenging situations I struggle to maintain my concentration on difficult tasks Common Challenges Practical Solutions from rogenSi Typically questions like this are the result of some misalignment in the team or the wider organisation. Our Vision to Results programs are a fast and effective way to re-align the team. These types of skill development opportunities can be addressed in our programs that cover Presentation Skills, Influencing Skills and Coaching. Our Presentation, Influencing and Coaching programs provide systems, processes, tools and templates to help teams develop more efficient and effective approaches to these kinds of activities. Elements of mindset exist in all our programs but our Fortius Mindset Assessment and our Breakthrough Mindset program help create new patterns of thinking to underpin more constructive ways of dealing with challenging situations. K S P M
6.
/ 6.© rogenSi
IP limited If the answer to more than 3 of these questions is yes, then there is a strong chance that you have done a pretty good job on this review: My team member has a better sense of how their role aligns with our business strategy My team member has a better sense of their priorities for the year ahead We have identified at least 2 or 3 areas for capability development in the year ahead My team members seems more focused and energised through this process I am more confident that this team member is better prepared to have a successful year Exceptional Annual Reviews A Checklist
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