360 Feedback Assessments - 3 Tips to Uncover Hidden Talent and Develop Superstars
•
2 likes•717 views
Employees are the lifeblood of your organization. If you want to retain talent and cultivate new leaders, fast and flexible development programs are essential. Join us as rogenSi shows how they used data and insights to accelerate their employee development programs. You’ll learn 360-degree feedback best practices from the perspective of the practitioner and the consultant.
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Viewers also liked
Viewers also liked (19)
Similar to 360 Feedback Assessments - 3 Tips to Uncover Hidden Talent and Develop Superstars
Similar to 360 Feedback Assessments - 3 Tips to Uncover Hidden Talent and Develop Superstars (20)
More from Qualtrics
More from Qualtrics (20)
Recently uploaded
Recently uploaded (6)
360 Feedback Assessments - 3 Tips to Uncover Hidden Talent and Develop Superstars
- 2. Housekeeping This session is being recorded and each of you will receive a copy of the recording and the slides. Please chat any questions using the chat window, questions will be addressed during the Q&A. To join the conversation on Twitter, use @rogensi @qualtrics #hr SM
- 3. SM Agenda 1. Introduction 2. Role of 360°assessing 3. Three tips • Value is in Action • Leadership is vital • Developing the right priorities
- 4. SM Introductions Ashley McKertich Global Head, Assessments and Insights (e) ashley.mckertich@rogensi.com (p) +61 2 8296 1021 Jordan Menzel Employee Insights, Qualtrics (e) jmenzel@qualtrics.com (p) 1 (801) 943-6106
- 6. x x Alignment Capability Mindset Exceptional Performance
- 7. Learning / a continuous journey
- 10. Sustain development • Role of leaders / managers • Accountability • 70/20/10 development • Blended learning • IDP à implementation
- 11. Tip 1: Value is in action Engaging people to act is about creating the ah-ha moment
- 12. Assessment design • Set participant’s frame of mind • Use a relevant & consistent scale • Rate competence AND importance to role • Give people the opportunity to free text à feedback • Evaluations should take no more than 10-15 mins
- 15. Tip 2: Leadership is vital
- 16. Major Australian bank • Relationship bankers • GFC impact à 1 state dramatically underperforming • Lack of urgency, sales “culture” and pro-activity at all levels
- 17. Assessments exposed • Lack of sales process, focus and discipline • Alignment challenges between leaders and teams
- 18. 10 greatest sales competency alignment gaps
- 19. Interventions included • Duration = 3 months • 1:1 leadership coaching • Attended team meetings & development days • Leading & advising major pitch opportunities • Defined and implemented standard sales process
- 20. Results • 12% net growth in loan book • 8% net growth in deposit book • More than $1.5M in new margin • Increased cross sales • Pipeline strongest in 4 years
- 21. Tip 3: Work on the right priorities
- 22. Major healthcare manufacturer • National product sales team • Approached us to deliver core skills capability development • Blanket training in large group format - conference
- 23. Quantitative + Qualitative research exposed • Relatively strong on Knowledge competencies • Notably weak on Process & Mindset • Some skills needing development • Significant misalignment between Manager and team
- 24. Interventions + Results • Group conference and 12 learning modules • Focused development on building mindset, skills (negotiation, communication, questioning & listening etc) and critical conversations • Results included: • Engagement scores up 40% • 22% increase in sales à best ever 6 months • 54% increase in margins
- 25. Questions Ashley McKertich Global Head, Assessments & Insights rogenSi (e) ashley.mckertich@rogensi.com