The document discusses social learning in the workplace. It defines social learning as learning with and from others, with or without technology, where learning is a broad concept. Social learning can take many forms, such as collaborative classrooms, social workshops, learning cafes, communities of practice, and more. Technology like enterprise social networks can underpin social learning by facilitating connection, conversation and knowledge sharing. The document provides examples of how to structure social learning experiences and support social learning through guidance, advising and encouraging participation. It also presents a case study of using Yammer to host social learning workshops and challenges.
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The use of social media tools doesn’t mean
social learning will take place
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“Social learning is about people
connecting, conversing,
collaborating and learning from
and with, one another on a daily
basis at work”.
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1 - learning with and from others
2 - with and without technology
3 - where “learning” is a very wide concept
Social Learning is …
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Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities
of practice
professional
social learning
sharing knowledge and experiences
cooperation and collaboration
relationship building
structured unstructured
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collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
Social Learning in the Workplace
social
collaboration
communities
of practice
professional
social learning
professional networking
PLNs
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Social Learning in the Workplace
social
work teams
communities
of practice
professional
social learning
social collaboration
knowledge and experience sharing
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social
work teams
communities
of practice
Social Learning in the Workplace
professional
social learning
social collaboration
knowledge and experience sharing
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work teams
communities
of practice
professional
social
learning
learning
cafes
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
collaborative problem solving
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work teams
communities
of practice
professional
social
learning
innovation
workshops
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
learning
challenges &
campaigns
other knowledge
sharing and
networking events
collaborative problem solving
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learning
challenges &
campaigns
Social Learning in the Workplace
other knowledge
sharing and
networking
events
relationship building
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learning
cafes
innovation
workshops
work teams
communities
of practice
professional
social
learning
collaborative
classrooms
Social Learning in the Workplace
social online
workshops
learning
challenges &
campaigns
structured social learning experiences
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work teams
communities
of practice
professional
social
learning
social online
workshops
Social Learning in the Workplace
collaborative
classrooms
learning
challenges &
campaigns
structured social learning experiences
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learning
cafes
innovation
workshops
other knowledge sharing and networking events
work teams
communities
of practice
professional
social
learning
learning
challenges &
campaigns
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
structured social learning experiences
27. (c) C4LPT, 2016
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities
of practice
professional
social learning
structured unstructured
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How can we
SUPPORT
social learning
in the workplace?
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scaffolding & coordinating
guiding & facilitating
advising and encouraging
Supporting
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities
of practice
professional
social learning
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scaffolding & coordinating
guiding & facilitating
advising and encouraging
Supporting
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities
of practice
professional
social learning
scaffolding & coordinating
designing a learning experience
that gives enough structure
without constraining
personal and social learning
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scaffolding & coordinating
guiding & facilitating
advising and encouraging
Supporting
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities
of practice
professional
social learning
guiding & facilitating
being a “guide on the side”
rather than
a “sage on the stage”
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advising and encouraging
Supporting
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities
of practice
professional
social learning
advising & encouraging
supporting managers
teams and individuals
to be social
giving bespoke guidance
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How can
TECHNOLOGY
underpin
social learning
in the workplace?
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Technology underpinning
Social Learning in the Workplace
professional
social learning
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Technology underpinning
Social Learning in the Workplace
social
work teams
communities
of practice
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social online
workshops
learning
challenges &
campaigns
collaborative
classrooms
Technology underpinning
Social Learning in the Workplace
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conventional
learning platforms
social platforms
enterprise
social networks
collaborative
classrooms
social online
workshops
learning
challenges &
campaigns
Technology underpinning
Social Learning in the Workplace
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enterprise social network as a common social platform
learning is not constrained
by traditional thinking
helps to embed learning
in the workflow
focus is on connecting
conversation and sharing
Technology underpinning
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities
of practice
professional
social learning
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CASE STUDYHow I use Yammer
to host
social online workshops
and learning challenges
to individuals and organisations
worldwide
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Identify performance outcome
what people need to be able to do
as a result of their participation
(not just know or understand)
Scaffolding Social Learning
Decide how best to assess this
performance outcome
e.g. real-world performance task,
self-, peer- or manager-evaluation
Design a series of activities
that build competence to meet the performance outcomes
as well as encourage knowledge sharing and collaboration
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INDIVIDUAL
• Reflect on some content -
and share thoughts
• Find out something/work
on a challenge - and share
results
• Create or produce
something - and share it
Types of
Social & Collaboration
Activities
GROUP
• Converse/discuss a topic together
• Group brainstorm - have a groupthink
about something & produce a collective
outcome
• Co-create a resource - input into a
collaborative resource
• Collaborate - work together to produce a
collaborative outcome
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Welcome and set expectations
Model social behaviours
Facilitate with a light touch
Promote self-governance
Don’t (en)force participation
Don’t equate activity with learning
Be as much a participant as a guide
Guiding the
Social Learning Experience
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Where there are people who
want to learn with and from
one another
MOTIVATION
44
Where is
successful
social learning
taking place?
Where the
organisation
encourages,
supports and rewards
social learning
CULTURE