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Social Learning: the changing face of workplace learning
Social Learning: the changing face
of workplace learning What is social learning? How is social learning changing the way we learn at work? How are L&D suppor>ng this change? 3
Social media can make
social learning a more powerful experience ... Social learning doesn’t require the use of social media Use of social media tools doesn’t mean social learning will take place 7
ask and answer quesBons of
each other exchange resources, ideas and experiences brainstorm and solve problems together keep up to date with what their colleagues are doing learn from each other – oEen without even realising it 20
“25% of doctors use social
media daily to scan or explore new medical informa>on. Social media never will replace tradi>onal means of research and learning … it’s an addi>onal — and valuable — channel that can add to a physician’s knowledge base.” Journal of Medical Internet Research 21
Ac>vity stream Real-‐>me updates
Member commen>ng Threaded discussions Member liking Sharing of resources Sharing links Sharing files Polls and surveys Content crea>on tools Member profiling Private messaging No>fica>ons Group spaces within the network Internal and external networks 35
Personal Knowledge Management (PKM):
“A set of processes individually constructed, to help each of us make sense of the world and work more effecHvely” 46
Organising a formal online social
learning experience: 1 – scaffolding the learning experience 2 – offering as much autonomy as possible 3 – focusing on enabling the social interac>on 4 – suppor>ng the experience with content as appropriate 5 – driving it with a performance outcome in mind 51
variety of content sources
(ad hoc) web mee>ngs peer sharing of blog posts and other resources self-‐selected projects self-‐created community/groups peer-‐assessment Formal Online Social Learning Experience 52
Suppor>ng WORK TEAMS
ENTERPRISE COMMUNITY MANAGEMENT Levels of applicaBon of social technologies ENTERPRISE SOCIAL NETWORK (ESN) or COLLABORATION / SOCIAL KNOWLEDGE PLATFORM Suppor>ng COMMUNITIES OF PRACTICE Suppor>ng PROFESSIONAL NETWORKING SOCIAL ONBOARDING SOCIAL MEDIA + E-‐LEARNING SOCIAL MEDIA + TRAINING SOCIAL MENTORING FORMAL ONLINE SOCIAL LEARNING EXPERIENCE 53
Social Learning is
changing the face of workplace learning What new opportuniBes does it provide for you and your organizaBon? 63
Social Learning Handbook 2013
Jane Hart Social Learning Handbook 2013 www.C4LPT.co.uk/slh2013 Contact Jane Hart Twirer: @C4LPT Email: jane.hart@C4LPT.co.uk 64