Social Learning: the changing face of workplace learning

Jane Hart
Jane HartSpeaker, Writer & Independent Workplace Learning & Collaboration Adviser
Social Learning:
The Changing
Face of
Workplace Learning
Jane Hart
ICELW
12 June 2013
New York
C4LPT	
  
2	
  
Social	
  Learning:	
  the	
  changing	
  face	
  of	
  workplace	
  learning	
  
What	
  is	
  social	
  learning?	
  
	
  
How	
  is	
  social	
  learning	
  
changing	
  the	
  way	
  we	
  learn	
  
at	
  work?	
  
	
  
How	
  are	
  L&D	
  suppor>ng	
  this	
  
change?	
  
3	
  
Social	
  learning	
  …	
  	
  	
  
	
  at	
  home	
  …	
  
4	
  
 	
  
	
  
Social	
  Learning	
  …	
  	
  
at	
  school	
  …	
  
5	
  
Social	
  Learning	
  
..	
  at	
  work	
  
6	
  
Social	
  media	
  can	
  
make	
  social	
  
learning	
  a	
  more	
  
powerful	
  
experience	
  ...	
  
Social	
  learning	
  
doesn’t	
  require	
  
the	
  use	
  of	
  
social	
  media	
  
Use	
  of	
  social	
  media	
  tools	
  doesn’t	
  mean	
  	
  
social	
  learning	
  will	
  take	
  place	
   7	
  
8	
  
10	
  
9	
  
9	
  
10	
  
8	
  
11	
  
7	
  
12	
  
6	
  
13	
  
5	
  
14	
  
4	
  
15	
  
3	
  
16	
  
2	
  
17	
  
1	
  
18	
  
Individuals	
  are	
  using	
  social	
  tools	
  to	
  build	
  a	
  trusted	
  network	
  
of	
  friends	
  and	
  colleagues	
  	
  -­‐	
  aka	
  a	
  Personal	
  Learning	
  Network	
  
19	
  
ask	
  and	
  answer	
  quesBons	
  of	
  each	
  other	
  
	
  
exchange	
  resources,	
  ideas	
  and	
  experiences	
  
	
  
brainstorm	
  and	
  solve	
  problems	
  together	
  
	
  
keep	
  up	
  to	
  date	
  with	
  what	
  their	
  colleagues	
  	
  
are	
  doing	
  
	
  
learn	
  from	
  each	
  other	
  –	
  oEen	
  without	
  even	
  
realising	
  it	
  
20	
  
“25%	
  of	
  doctors	
  use	
  social	
  
media	
  daily	
  to	
  scan	
  or	
  explore	
  
new	
  medical	
  informa>on.	
  
	
  
Social	
  media	
  never	
  will	
  
replace	
  tradi>onal	
  means	
  of	
  
research	
  and	
  learning	
  …	
  it’s	
  
an	
  addi>onal	
  —	
  and	
  valuable	
  
—	
  channel	
  that	
  can	
  add	
  to	
  a	
  
physician’s	
  knowledge	
  base.”	
  
	
  
Journal	
  of	
  Medical	
  Internet	
  
Research	
  
21	
  
Individuals	
  are	
  using	
  social	
  tools	
  to	
  ..	
  
	
  
“learn	
  the	
  new”	
  and	
  to	
  keep	
  up	
  	
  
to	
  date	
  with	
  their	
  industry	
  and	
  
profession	
  
22	
  
Individuals	
  are	
  using	
  
social	
  tools	
  to	
  ..	
  
	
  
find	
  soluBons	
  to	
  their	
  
own	
  performance	
  
problems	
  23	
  
INDIVIDUALS	
  are	
  using	
  	
  
social	
  tools	
  to	
  ..	
  
	
  
share	
  what	
  they	
  find,	
  learn,	
  	
  
create	
  	
  and	
  know	
  
24	
  
INDIVIDUALS	
  are	
  using	
  social	
  tools	
  to	
  ..	
  
	
  
parBcipate	
  in	
  wider	
  online	
  educaBonal	
  opportuniBes	
  
25	
  
26	
  
27	
  
TEAMS	
  AND	
  GROUPS	
  are	
  using	
  social	
  tools	
  to	
  ..	
  
	
  
support	
  collaboraBve	
  working	
  and	
  learning	
  
28	
  
Consumeriza>on	
  of	
  IT	
  
Consumeriza>on	
  of	
  Learning	
  
29	
  
5	
  characterisBcs	
  of	
  	
  
how	
  Knowledge	
  Workers	
  	
  
like	
  to	
  learn	
  
in	
  the	
  workflow	
  
con>nuously	
  
immediately	
  
socially	
  
autonomously	
  
30	
  
Source:	
  Josh	
  Bersin	
   31	
  
32	
  
Growth	
  of	
  Enterprise	
  Social	
  Networkss	
  &	
  CollaboraBon	
  PlaXorms	
  	
  
offers	
  new	
  opportuniBes	
  for	
  L&D	
  to	
  support	
  constant	
  learning	
  …	
  33	
  
34	
  
Ac>vity	
  stream	
  
Real-­‐>me	
  updates	
  
Member	
  commen>ng	
  
Threaded	
  discussions	
  
Member	
  liking	
  
Sharing	
  of	
  resources	
  
Sharing	
  links	
  
Sharing	
  files	
  
Polls	
  and	
  surveys	
  
Content	
  crea>on	
  tools	
  
Member	
  profiling	
  
Private	
  messaging	
  
No>fica>ons	
  
Group	
  spaces	
  
within	
  the	
  
network	
  
Internal	
  and	
  
external	
  
networks	
  
35	
  
Helping	
  teams	
  to	
  	
  work	
  and	
  learn	
  together	
  	
   36	
  
“You	
  can’t	
  train	
  people	
  to	
  be	
  social;	
  only	
  show	
  them	
  what	
  it	
  is	
  to	
  
be	
  social	
  ..	
  and	
  work	
  purposefully	
  together.”	
   37	
  
From	
  packaging	
  to	
  scaffolding	
  
….	
  in	
  partnership	
  with	
  team	
  leaders	
   38	
  
39	
  
Social	
  collaboraBon	
  
40	
  
Help	
  teams	
  to	
  	
  
share	
  their	
  
knowledge	
  	
  
41	
  
Help	
  teams	
  to	
  
“narrate	
  their	
  work”	
  
42	
  
Help	
  teams	
  to	
  co-­‐create	
  resources	
  	
  
43	
  
Show	
  teams	
  how	
  this	
  
all	
  happens	
  as	
  part	
  of	
  
their	
  daily	
  workflow	
  
and	
  not	
  as	
  an	
  “extra”	
  
acBvity	
  
44	
  
Help	
  teams	
  understand	
  what	
  	
  
purposeful	
  or	
  produc>ve	
  collabora>on	
  means	
  
45	
  
Personal	
  Knowledge	
  Management	
  	
  (PKM):	
  
“A	
  set	
  of	
  processes	
  	
  
individually	
  constructed,	
  	
  
to	
  help	
  each	
  of	
  us	
  make	
  	
  
sense	
  of	
  the	
  world	
  	
  
and	
  work	
  more	
  effecHvely”	
  
46	
  
47	
  
Social	
  Onboarding	
  
get	
  to	
  know	
  co-­‐workers	
  
and	
  company	
  culture	
  
ask	
  &	
  answer	
  ques>ons	
  
access	
  resources	
  
AND	
  start	
  contribu>ng	
  48	
  
Social	
  Mentoring	
  
informal	
  ad	
  hoc	
  mentoring	
  
as	
  needs	
  arise	
  
self-­‐ini>a>ng	
  
in	
  the	
  ESN	
  49	
  
Formal	
  Online	
  Social	
  Learning	
  (or	
  Social	
  E-­‐Learning)	
  
=	
  Social	
  Tools	
  +	
  Social	
  Learning	
  Pedagogy	
   50	
  
Organising	
  a	
  formal	
  online	
  social	
  learning	
  experience:	
  
1	
  –	
  scaffolding	
  the	
  learning	
  experience	
  
2	
  –	
  offering	
  as	
  much	
  autonomy	
  as	
  possible	
  
3	
  –	
  focusing	
  on	
  enabling	
  the	
  social	
  interac>on	
  
4	
  –	
  suppor>ng	
  the	
  experience	
  with	
  content	
  as	
  appropriate	
  
5	
  –	
  driving	
  it	
  with	
  a	
  performance	
  outcome	
  in	
  mind	
  
51	
  
variety	
  of	
  content	
  sources	
  
(ad	
  hoc)	
  web	
  mee>ngs	
  
peer	
  sharing	
  of	
  blog	
  posts	
  	
  
and	
  other	
  resources	
  
self-­‐selected	
  projects	
  
self-­‐created	
  community/groups	
  
peer-­‐assessment	
  
Formal	
  Online	
  Social	
  
Learning	
  Experience	
  	
  
52	
  
Suppor>ng	
  
WORK	
  TEAMS	
  
ENTERPRISE	
  COMMUNITY	
  MANAGEMENT	
  
Levels	
  of	
  applicaBon	
  of	
  social	
  technologies	
  
ENTERPRISE	
  SOCIAL	
  NETWORK	
  (ESN)	
  or	
  
	
  COLLABORATION	
  /	
  SOCIAL	
  KNOWLEDGE	
  PLATFORM	
  
Suppor>ng	
  
COMMUNITIES	
  	
  
OF	
  PRACTICE	
  
Suppor>ng	
  
PROFESSIONAL	
  
NETWORKING	
  	
  
SOCIAL	
  	
  
ONBOARDING	
  
SOCIAL	
  	
  MEDIA	
  +	
  E-­‐LEARNING	
  SOCIAL	
  MEDIA	
  +	
  TRAINING	
  
SOCIAL	
  
MENTORING	
  
FORMAL	
  ONLINE	
  
SOCIAL	
  LEARNING	
  	
  
EXPERIENCE	
  
53	
  
Enterprise	
  community	
  management	
  :	
  	
  
joining	
  up	
  working	
  and	
  learning	
   54	
  
1	
  
BEING	
  INVOLVED	
  IN	
  
THE	
  STRATEGIC	
  PLANNING	
  	
  
OF	
  THE	
  ENTERPRISE	
  	
  
COMMUNITY	
  
55	
  
2	
  
PROMOTING	
  	
  THE	
  USE	
  OF	
  ESN	
  FOR	
  TRAINING,	
  SOCIAL	
  
ONBOARDING	
  &	
  SOCIAL	
  MENTORING	
   56	
  
3	
  
PROMOTING	
  THE	
  USE	
  OF	
  THE	
  ESN	
  
FOR	
  WORK	
  TEAMS	
  &	
  COMMUNITIES	
  OF	
  PRACTICE	
  
57	
  
4	
  
SUPPORTING	
  THE	
  USE	
  OF	
  THE	
  ESN	
   58	
  
5	
  
BUILDING	
  THE	
  	
  
NEW	
  PERSONAL	
  	
  
&	
  SOCIAL	
  SKILLS	
  
REQUIRED	
  FOR	
  	
  
PRODUCTIVE	
  
COLLABORATION	
  
59	
  
6	
  
BUILDING	
  A	
  COMMUNITY	
  SPIRIT	
  
60	
  
7	
  
MONITORING	
  THE	
  HEALTH	
  
OF	
  THE	
  ESN	
  
	
  
61	
  
8	
  
MEASURING	
  THE	
  SUCCESS	
  OF	
  THE	
  	
  
ENTERPRISE	
  COMMUNITY	
  
(&	
  ESN)	
  
IN	
  BUSINESS	
  TERMS	
  
62	
  
Social	
  Learning	
  is	
  	
  
changing	
  the	
  	
  face	
  of	
  
workplace	
  learning	
  
What	
  new	
  opportuniBes	
  
does	
  it	
  provide	
  for	
  you	
  
and	
  your	
  organizaBon?	
  
63	
  
Social	
  Learning	
  Handbook	
  2013	
  
	
  
Jane	
  Hart	
  
Social	
  Learning	
  Handbook	
  2013	
  
	
  
www.C4LPT.co.uk/slh2013	
  	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Contact	
  Jane	
  Hart	
  
Twirer:	
  @C4LPT	
  
Email:	
  jane.hart@C4LPT.co.uk	
  	
  
	
  
64	
  
1 of 64

Recommended

Social Media in Learning, Teaching, and Scholarship: 6 Tales of Practice by
Social Media in Learning, Teaching, and Scholarship: 6 Tales of PracticeSocial Media in Learning, Teaching, and Scholarship: 6 Tales of Practice
Social Media in Learning, Teaching, and Scholarship: 6 Tales of PracticeGeorge Veletsianos
5.5K views38 slides
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015) by
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)Jane Hart
49.5K views36 slides
The Social Learning Revolution: What it means for Higher Education by
The Social Learning Revolution: What it means for Higher EducationThe Social Learning Revolution: What it means for Higher Education
The Social Learning Revolution: What it means for Higher EducationJane Hart
67.9K views46 slides
Some Cool Tools for a Hot Topic: Social Learning by
Some Cool Tools for a Hot Topic: Social LearningSome Cool Tools for a Hot Topic: Social Learning
Some Cool Tools for a Hot Topic: Social LearningJane Hart
10.1K views39 slides
From "Command & Control" to "Encourage & Engage" by
From "Command & Control" to "Encourage & Engage" From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage" Jane Hart
14.8K views37 slides
Using Social Media2 by
Using Social Media2Using Social Media2
Using Social Media2Jane Hart
4.9K views23 slides

More Related Content

What's hot

20160412 IEEE EDUCON Open Education Keynote Christian M. Stracke by
20160412 IEEE EDUCON Open Education Keynote Christian M. Stracke20160412 IEEE EDUCON Open Education Keynote Christian M. Stracke
20160412 IEEE EDUCON Open Education Keynote Christian M. StrackeChristian M. Stracke
5.4K views104 slides
LearningatWork keynote: learning in the social workplace by
LearningatWork keynote: learning in the social workplaceLearningatWork keynote: learning in the social workplace
LearningatWork keynote: learning in the social workplaceJane Hart
35.3K views44 slides
Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic... by
Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic...Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic...
Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic...Marcia Conner
14.5K views9 slides
LSG Webinar: Next generation learning practices in the age of knowledge shari... by
LSG Webinar: Next generation learning practices in the age of knowledge shari...LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...Jane Hart
18.1K views36 slides
From Training to Supporting Social Collaboration by
From Training to Supporting Social CollaborationFrom Training to Supporting Social Collaboration
From Training to Supporting Social CollaborationJane Hart
7.3K views28 slides
Ologie: Social Media & Higher Education by
Ologie: Social Media & Higher EducationOlogie: Social Media & Higher Education
Ologie: Social Media & Higher EducationLeigh Householder
30.1K views75 slides

What's hot(20)

20160412 IEEE EDUCON Open Education Keynote Christian M. Stracke by Christian M. Stracke
20160412 IEEE EDUCON Open Education Keynote Christian M. Stracke20160412 IEEE EDUCON Open Education Keynote Christian M. Stracke
20160412 IEEE EDUCON Open Education Keynote Christian M. Stracke
LearningatWork keynote: learning in the social workplace by Jane Hart
LearningatWork keynote: learning in the social workplaceLearningatWork keynote: learning in the social workplace
LearningatWork keynote: learning in the social workplace
Jane Hart35.3K views
Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic... by Marcia Conner
Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic...Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic...
Revolutionize Corporate Learning: Beyond Formal, Informal, Mobile, Social Dic...
Marcia Conner14.5K views
LSG Webinar: Next generation learning practices in the age of knowledge shari... by Jane Hart
LSG Webinar: Next generation learning practices in the age of knowledge shari...LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...
Jane Hart18.1K views
From Training to Supporting Social Collaboration by Jane Hart
From Training to Supporting Social CollaborationFrom Training to Supporting Social Collaboration
From Training to Supporting Social Collaboration
Jane Hart7.3K views
Ologie: Social Media & Higher Education by Leigh Householder
Ologie: Social Media & Higher EducationOlogie: Social Media & Higher Education
Ologie: Social Media & Higher Education
Leigh Householder30.1K views
12 steps to successful social learning by Jane Hart
12 steps to successful social learning12 steps to successful social learning
12 steps to successful social learning
Jane Hart24.6K views
The Workplace Learning Revolution by Jane Hart
The Workplace Learning RevolutionThe Workplace Learning Revolution
The Workplace Learning Revolution
Jane Hart17.8K views
Learning in the Social Workplace by Jane Hart
Learning in the Social WorkplaceLearning in the Social Workplace
Learning in the Social Workplace
Jane Hart11.3K views
Learning in a social workplace: the impact of social media by Jane Hart
Learning in a social workplace: the impact of social mediaLearning in a social workplace: the impact of social media
Learning in a social workplace: the impact of social media
Jane Hart15.2K views
The Social Learning Revolution and 3 ways L&D are re-thinking their activities by Jane Hart
The Social Learning Revolution and 3 ways L&D are re-thinking their activitiesThe Social Learning Revolution and 3 ways L&D are re-thinking their activities
The Social Learning Revolution and 3 ways L&D are re-thinking their activities
Jane Hart39.9K views
Building a social learning environment by Jane Hart
Building a social learning environmentBuilding a social learning environment
Building a social learning environment
Jane Hart23K views
A Practical Guide to using Social Media in your Job by Jane Hart
A Practical Guide to using Social Media in your JobA Practical Guide to using Social Media in your Job
A Practical Guide to using Social Media in your Job
Jane Hart3.2K views
10 ideas to work and learn smarter by Jane Hart
10 ideas to work and learn smarter10 ideas to work and learn smarter
10 ideas to work and learn smarter
Jane Hart4.1K views
AVAR Sydney 2014: Lemming Aid and Kool Aid: Helping the Community to Help Its... by ESET
AVAR Sydney 2014: Lemming Aid and Kool Aid: Helping the Community to Help Its...AVAR Sydney 2014: Lemming Aid and Kool Aid: Helping the Community to Help Its...
AVAR Sydney 2014: Lemming Aid and Kool Aid: Helping the Community to Help Its...
ESET16.3K views
Putting the social media pieces together by Jane Hart
Putting the social media pieces togetherPutting the social media pieces together
Putting the social media pieces together
Jane Hart2.9K views
The future of learning is ... social by Jane Hart
The future of learning is ... socialThe future of learning is ... social
The future of learning is ... social
Jane Hart30.2K views
The impact of social media on workplace learnng by Jane Hart
The impact of social media on workplace learnngThe impact of social media on workplace learnng
The impact of social media on workplace learnng
Jane Hart17.7K views
Social Software: The Age of Connection and the Connected Learner by Anne Bartlett-Bragg
Social Software: The Age of Connection and the Connected LearnerSocial Software: The Age of Connection and the Connected Learner
Social Software: The Age of Connection and the Connected Learner
Anne Bartlett-Bragg1.5K views
The Comet's Tail of Workplace Learning Trends by Jane Hart
The Comet's Tail of Workplace Learning TrendsThe Comet's Tail of Workplace Learning Trends
The Comet's Tail of Workplace Learning Trends
Jane Hart15.3K views

Viewers also liked

Building the New Skills of the Networked Workplace by
Building the New Skills of the Networked WorkplaceBuilding the New Skills of the Networked Workplace
Building the New Skills of the Networked WorkplaceJane Hart
19.4K views42 slides
Surviving the Day of the MOOCs by
Surviving the Day of the MOOCsSurviving the Day of the MOOCs
Surviving the Day of the MOOCsMartin Weller
15.6K views28 slides
Assessment in Open Spaces by
Assessment in Open SpacesAssessment in Open Spaces
Assessment in Open SpacesCatherine Cronin
14.5K views62 slides
Who are we now that We're Online? Connected Learners, Connected Educators by
Who are we now that We're Online? Connected Learners, Connected EducatorsWho are we now that We're Online? Connected Learners, Connected Educators
Who are we now that We're Online? Connected Learners, Connected EducatorsBonnie Stewart
16.3K views38 slides
The Beautiful, Messy, Inspiring, and Harrowing World of Online Learning by
The Beautiful, Messy, Inspiring, and Harrowing World of Online LearningThe Beautiful, Messy, Inspiring, and Harrowing World of Online Learning
The Beautiful, Messy, Inspiring, and Harrowing World of Online LearningGeorge Veletsianos
21.2K views48 slides
Network technology, disruptive innovation and the future by
Network technology, disruptive innovation and the futureNetwork technology, disruptive innovation and the future
Network technology, disruptive innovation and the futureMark Smithers
9K views50 slides

Viewers also liked(20)

Building the New Skills of the Networked Workplace by Jane Hart
Building the New Skills of the Networked WorkplaceBuilding the New Skills of the Networked Workplace
Building the New Skills of the Networked Workplace
Jane Hart19.4K views
Surviving the Day of the MOOCs by Martin Weller
Surviving the Day of the MOOCsSurviving the Day of the MOOCs
Surviving the Day of the MOOCs
Martin Weller15.6K views
Who are we now that We're Online? Connected Learners, Connected Educators by Bonnie Stewart
Who are we now that We're Online? Connected Learners, Connected EducatorsWho are we now that We're Online? Connected Learners, Connected Educators
Who are we now that We're Online? Connected Learners, Connected Educators
Bonnie Stewart16.3K views
The Beautiful, Messy, Inspiring, and Harrowing World of Online Learning by George Veletsianos
The Beautiful, Messy, Inspiring, and Harrowing World of Online LearningThe Beautiful, Messy, Inspiring, and Harrowing World of Online Learning
The Beautiful, Messy, Inspiring, and Harrowing World of Online Learning
George Veletsianos21.2K views
Network technology, disruptive innovation and the future by Mark Smithers
Network technology, disruptive innovation and the futureNetwork technology, disruptive innovation and the future
Network technology, disruptive innovation and the future
Mark Smithers9K views
5 reasons to do a MOOC & 5 reasons not to by Martin Weller
5 reasons to do a MOOC & 5 reasons not to5 reasons to do a MOOC & 5 reasons not to
5 reasons to do a MOOC & 5 reasons not to
Martin Weller8.6K views
8 Reasons to Focus on Informal & Social Learning by Charles Jennings
8 Reasons to Focus on Informal & Social Learning8 Reasons to Focus on Informal & Social Learning
8 Reasons to Focus on Informal & Social Learning
Charles Jennings53.5K views
The Influence of Technology on the Future of Learning by Karl Kapp
The Influence of Technology on the Future of Learning The Influence of Technology on the Future of Learning
The Influence of Technology on the Future of Learning
Karl Kapp6.6K views
Redes sociales en la educación by redAlumnos
Redes sociales en la educaciónRedes sociales en la educación
Redes sociales en la educación
redAlumnos2.3K views
Increasing Engagement of Today’s Learner Through Technology by Karl Kapp
Increasing Engagement of Today’s Learner Through TechnologyIncreasing Engagement of Today’s Learner Through Technology
Increasing Engagement of Today’s Learner Through Technology
Karl Kapp7.9K views
Creative Commons & Open Textbooks by Clint Lalonde
Creative Commons & Open TextbooksCreative Commons & Open Textbooks
Creative Commons & Open Textbooks
Clint Lalonde4.5K views
Scholarship and Social Media by Sue Beckingham
Scholarship and Social MediaScholarship and Social Media
Scholarship and Social Media
Sue Beckingham6.8K views
Overview of MOOC platforms trends: Creating your own open online course using... by Martin Hawksey
Overview of MOOC platforms trends: Creating your own open online course using...Overview of MOOC platforms trends: Creating your own open online course using...
Overview of MOOC platforms trends: Creating your own open online course using...
Martin Hawksey10.7K views
Tune Up Your Learning Environment by Filip Vervenne
Tune Up Your Learning EnvironmentTune Up Your Learning Environment
Tune Up Your Learning Environment
Filip Vervenne6.1K views
Using design based research to develop meaningful mobile learning scenarios by Kevin Burden
Using design based research to develop meaningful mobile learning scenarios Using design based research to develop meaningful mobile learning scenarios
Using design based research to develop meaningful mobile learning scenarios
Kevin Burden6.4K views
Contextualization of Open Educational Resources in Asia and Europe by Jan Pawlowski
Contextualization of Open Educational Resources in Asia and EuropeContextualization of Open Educational Resources in Asia and Europe
Contextualization of Open Educational Resources in Asia and Europe
Jan Pawlowski4.7K views
The Value of Distance Education: Burden or Blessing? by Mark Brown
The Value of Distance Education: Burden or Blessing?The Value of Distance Education: Burden or Blessing?
The Value of Distance Education: Burden or Blessing?
Mark Brown11K views

Similar to Social Learning: the changing face of workplace learning

Social Learning Revolution by
Social Learning RevolutionSocial Learning Revolution
Social Learning RevolutionJane Hart
23.4K views40 slides
#learnfwd14 - Professional Learning w/Social Media by
#learnfwd14 - Professional Learning w/Social Media#learnfwd14 - Professional Learning w/Social Media
#learnfwd14 - Professional Learning w/Social MediaLyn Hilt
1.5K views47 slides
Virtuous Spiral or Vicious Circle? by
Virtuous Spiral or Vicious Circle?Virtuous Spiral or Vicious Circle?
Virtuous Spiral or Vicious Circle?Martin Rehm
1.3K views18 slides
Istelbc by
IstelbcIstelbc
IstelbcSheryl Nussbaum-Beach
353 views31 slides
Social Workplace Learning: The Key to Innovation and Growth? by
Social Workplace Learning: The Key to Innovation and Growth?Social Workplace Learning: The Key to Innovation and Growth?
Social Workplace Learning: The Key to Innovation and Growth?Miikka Salavuo
1.3K views29 slides
NCERT by
NCERTNCERT
NCERTSheryl Nussbaum-Beach
590 views33 slides

Similar to Social Learning: the changing face of workplace learning(20)

Social Learning Revolution by Jane Hart
Social Learning RevolutionSocial Learning Revolution
Social Learning Revolution
Jane Hart23.4K views
#learnfwd14 - Professional Learning w/Social Media by Lyn Hilt
#learnfwd14 - Professional Learning w/Social Media#learnfwd14 - Professional Learning w/Social Media
#learnfwd14 - Professional Learning w/Social Media
Lyn Hilt1.5K views
Virtuous Spiral or Vicious Circle? by Martin Rehm
Virtuous Spiral or Vicious Circle?Virtuous Spiral or Vicious Circle?
Virtuous Spiral or Vicious Circle?
Martin Rehm1.3K views
Social Workplace Learning: The Key to Innovation and Growth? by Miikka Salavuo
Social Workplace Learning: The Key to Innovation and Growth?Social Workplace Learning: The Key to Innovation and Growth?
Social Workplace Learning: The Key to Innovation and Growth?
Miikka Salavuo1.3K views
Aet562 self guided social media training manual team a presentation by Ashley Tillman
Aet562 self guided social media training manual team a presentationAet562 self guided social media training manual team a presentation
Aet562 self guided social media training manual team a presentation
Ashley Tillman452 views
The Future of Learning: Embracing Social Learning for Success by Saba Software
The Future of Learning: Embracing Social Learning for SuccessThe Future of Learning: Embracing Social Learning for Success
The Future of Learning: Embracing Social Learning for Success
Saba Software1K views
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN... by Kanaidi ken
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...
Kanaidi ken171 views
Tapping the Power of Networked Learning for Professional Success by Abram Anders
Tapping the Power of Networked Learning for Professional SuccessTapping the Power of Networked Learning for Professional Success
Tapping the Power of Networked Learning for Professional Success
Abram Anders447 views
Forum on the use of social media in the university classroom by alex bal
Forum on the use of social media in the university classroomForum on the use of social media in the university classroom
Forum on the use of social media in the university classroom
alex bal729 views
Social media and knowledge management in higher education.pdf by HAMK Design Factory
Social media and knowledge management in higher education.pdfSocial media and knowledge management in higher education.pdf
Social media and knowledge management in higher education.pdf
Learning in the Modern Workplace by Jane Hart
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
Jane Hart37.8K views

More from Jane Hart

PebblePad and Modern Workplace Learning by
PebblePad and Modern Workplace LearningPebblePad and Modern Workplace Learning
PebblePad and Modern Workplace LearningJane Hart
4.8K views18 slides
Top 100 Tools for Learning 2017 by
Top 100 Tools for Learning 2017Top 100 Tools for Learning 2017
Top 100 Tools for Learning 2017Jane Hart
306.5K views202 slides
I am Bailey I am a Modern Professional Learner. by
I am Bailey I am a Modern Professional Learner.I am Bailey I am a Modern Professional Learner.
I am Bailey I am a Modern Professional Learner.Jane Hart
14.5K views28 slides
Learning in the Modern Workplace by
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern WorkplaceJane Hart
11.8K views37 slides
Learning in the Modern Workplace by
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern WorkplaceJane Hart
11.7K views38 slides
Beyond instructional design: how performance support is revolutionizng e-lear... by
Beyond instructional design: how performance support is revolutionizng e-lear...Beyond instructional design: how performance support is revolutionizng e-lear...
Beyond instructional design: how performance support is revolutionizng e-lear...Jane Hart
9.9K views39 slides

More from Jane Hart(19)

PebblePad and Modern Workplace Learning by Jane Hart
PebblePad and Modern Workplace LearningPebblePad and Modern Workplace Learning
PebblePad and Modern Workplace Learning
Jane Hart4.8K views
Top 100 Tools for Learning 2017 by Jane Hart
Top 100 Tools for Learning 2017Top 100 Tools for Learning 2017
Top 100 Tools for Learning 2017
Jane Hart306.5K views
I am Bailey I am a Modern Professional Learner. by Jane Hart
I am Bailey I am a Modern Professional Learner.I am Bailey I am a Modern Professional Learner.
I am Bailey I am a Modern Professional Learner.
Jane Hart14.5K views
Learning in the Modern Workplace by Jane Hart
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
Jane Hart11.8K views
Learning in the Modern Workplace by Jane Hart
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
Jane Hart11.7K views
Beyond instructional design: how performance support is revolutionizng e-lear... by Jane Hart
Beyond instructional design: how performance support is revolutionizng e-lear...Beyond instructional design: how performance support is revolutionizng e-lear...
Beyond instructional design: how performance support is revolutionizng e-lear...
Jane Hart9.9K views
Supporting Social & Collaborative Learning in the Workplace by Jane Hart
Supporting Social & Collaborative Learning in the WorkplaceSupporting Social & Collaborative Learning in the Workplace
Supporting Social & Collaborative Learning in the Workplace
Jane Hart5.9K views
Understanding Social Learning in the Workplace by Jane Hart
Understanding Social Learning in the WorkplaceUnderstanding Social Learning in the Workplace
Understanding Social Learning in the Workplace
Jane Hart14K views
How can L&D support today's smart workers? by Jane Hart
How can L&D support today's smart workers?How can L&D support today's smart workers?
How can L&D support today's smart workers?
Jane Hart18.6K views
10 Ways to Use an Enterprise Social Network for Social Learning by Jane Hart
10 Ways to Use an Enterprise Social Network for Social Learning10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning
Jane Hart14K views
L&D Practices for Modern Workplace Learning by Jane Hart
L&D Practices for Modern Workplace LearningL&D Practices for Modern Workplace Learning
L&D Practices for Modern Workplace Learning
Jane Hart185.1K views
Everyday Workplace Learning; A Quick Guide by Jane Hart
Everyday Workplace Learning; A Quick GuideEveryday Workplace Learning; A Quick Guide
Everyday Workplace Learning; A Quick Guide
Jane Hart27K views
Social Learning in the Workplace by Jane Hart
Social Learning in the WorkplaceSocial Learning in the Workplace
Social Learning in the Workplace
Jane Hart52.5K views
20 small changes to modernise the workplace learning experience by Jane Hart
20 small changes to modernise the workplace learning experience20 small changes to modernise the workplace learning experience
20 small changes to modernise the workplace learning experience
Jane Hart22.5K views
Social Learning - An explanation using Twitter by Jane Hart
Social Learning - An explanation using TwitterSocial Learning - An explanation using Twitter
Social Learning - An explanation using Twitter
Jane Hart10.6K views
Social Learning Handbook 2014 by Jane Hart
Social Learning Handbook 2014Social Learning Handbook 2014
Social Learning Handbook 2014
Jane Hart3.6K views
Current Learning Technology Trends by Jane Hart
Current Learning Technology TrendsCurrent Learning Technology Trends
Current Learning Technology Trends
Jane Hart49K views
L&D in a Social World by Jane Hart
L&D in a Social WorldL&D in a Social World
L&D in a Social World
Jane Hart8.9K views
Embedding Learning in the Flow of Work by Jane Hart
Embedding Learning in the Flow of WorkEmbedding Learning in the Flow of Work
Embedding Learning in the Flow of Work
Jane Hart20.2K views

Recently uploaded

EILO EXCURSION PROGRAMME 2023 by
EILO EXCURSION PROGRAMME 2023EILO EXCURSION PROGRAMME 2023
EILO EXCURSION PROGRAMME 2023info33492
208 views40 slides
JQUERY.pdf by
JQUERY.pdfJQUERY.pdf
JQUERY.pdfArthyR3
107 views22 slides
STRATEGIC MANAGEMENT MODULE 1_UNIT1 _UNIT2.pdf by
STRATEGIC MANAGEMENT MODULE 1_UNIT1 _UNIT2.pdfSTRATEGIC MANAGEMENT MODULE 1_UNIT1 _UNIT2.pdf
STRATEGIC MANAGEMENT MODULE 1_UNIT1 _UNIT2.pdfDr Vijay Vishwakarma
134 views68 slides
PRELIMS ANSWER.pptx by
PRELIMS ANSWER.pptxPRELIMS ANSWER.pptx
PRELIMS ANSWER.pptxsouravkrpodder
50 views60 slides
Gross Anatomy of the Liver by
Gross Anatomy of the LiverGross Anatomy of the Liver
Gross Anatomy of the Liverobaje godwin sunday
89 views12 slides
Pharmaceutical Analysis PPT (BP 102T) by
Pharmaceutical Analysis PPT (BP 102T) Pharmaceutical Analysis PPT (BP 102T)
Pharmaceutical Analysis PPT (BP 102T) yakshpharmacy009
116 views29 slides

Recently uploaded(20)

EILO EXCURSION PROGRAMME 2023 by info33492
EILO EXCURSION PROGRAMME 2023EILO EXCURSION PROGRAMME 2023
EILO EXCURSION PROGRAMME 2023
info33492208 views
JQUERY.pdf by ArthyR3
JQUERY.pdfJQUERY.pdf
JQUERY.pdf
ArthyR3107 views
Pharmaceutical Analysis PPT (BP 102T) by yakshpharmacy009
Pharmaceutical Analysis PPT (BP 102T) Pharmaceutical Analysis PPT (BP 102T)
Pharmaceutical Analysis PPT (BP 102T)
yakshpharmacy009116 views
Creative Restart 2023: Leonard Savage - The Permanent Brief: Unearthing unobv... by Taste
Creative Restart 2023: Leonard Savage - The Permanent Brief: Unearthing unobv...Creative Restart 2023: Leonard Savage - The Permanent Brief: Unearthing unobv...
Creative Restart 2023: Leonard Savage - The Permanent Brief: Unearthing unobv...
Taste62 views
Guidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptx by Niranjan Chavan
Guidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptxGuidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptx
Guidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptx
Niranjan Chavan42 views
JRN 362 - Lecture Twenty-Three (Epilogue) by Rich Hanley
JRN 362 - Lecture Twenty-Three (Epilogue)JRN 362 - Lecture Twenty-Three (Epilogue)
JRN 362 - Lecture Twenty-Three (Epilogue)
Rich Hanley43 views
Career Building in AI - Technologies, Trends and Opportunities by WebStackAcademy
Career Building in AI - Technologies, Trends and OpportunitiesCareer Building in AI - Technologies, Trends and Opportunities
Career Building in AI - Technologies, Trends and Opportunities
WebStackAcademy47 views
Monthly Information Session for MV Asterix (November) by Esquimalt MFRC
Monthly Information Session for MV Asterix (November)Monthly Information Session for MV Asterix (November)
Monthly Information Session for MV Asterix (November)
Esquimalt MFRC213 views
Payment Integration using Braintree Connector | MuleSoft Mysore Meetup #37 by MysoreMuleSoftMeetup
Payment Integration using Braintree Connector | MuleSoft Mysore Meetup #37Payment Integration using Braintree Connector | MuleSoft Mysore Meetup #37
Payment Integration using Braintree Connector | MuleSoft Mysore Meetup #37
INT-244 Topic 6b Confucianism by S Meyer
INT-244 Topic 6b ConfucianismINT-244 Topic 6b Confucianism
INT-244 Topic 6b Confucianism
S Meyer49 views

Social Learning: the changing face of workplace learning

  • 1. Social Learning: The Changing Face of Workplace Learning Jane Hart ICELW 12 June 2013 New York
  • 3. Social  Learning:  the  changing  face  of  workplace  learning   What  is  social  learning?     How  is  social  learning   changing  the  way  we  learn   at  work?     How  are  L&D  suppor>ng  this   change?   3  
  • 4. Social  learning  …        at  home  …   4  
  • 5.       Social  Learning  …     at  school  …   5  
  • 6. Social  Learning   ..  at  work   6  
  • 7. Social  media  can   make  social   learning  a  more   powerful   experience  ...   Social  learning   doesn’t  require   the  use  of   social  media   Use  of  social  media  tools  doesn’t  mean     social  learning  will  take  place   7  
  • 19. Individuals  are  using  social  tools  to  build  a  trusted  network   of  friends  and  colleagues    -­‐  aka  a  Personal  Learning  Network   19  
  • 20. ask  and  answer  quesBons  of  each  other     exchange  resources,  ideas  and  experiences     brainstorm  and  solve  problems  together     keep  up  to  date  with  what  their  colleagues     are  doing     learn  from  each  other  –  oEen  without  even   realising  it   20  
  • 21. “25%  of  doctors  use  social   media  daily  to  scan  or  explore   new  medical  informa>on.     Social  media  never  will   replace  tradi>onal  means  of   research  and  learning  …  it’s   an  addi>onal  —  and  valuable   —  channel  that  can  add  to  a   physician’s  knowledge  base.”     Journal  of  Medical  Internet   Research   21  
  • 22. Individuals  are  using  social  tools  to  ..     “learn  the  new”  and  to  keep  up     to  date  with  their  industry  and   profession   22  
  • 23. Individuals  are  using   social  tools  to  ..     find  soluBons  to  their   own  performance   problems  23  
  • 24. INDIVIDUALS  are  using     social  tools  to  ..     share  what  they  find,  learn,     create    and  know   24  
  • 25. INDIVIDUALS  are  using  social  tools  to  ..     parBcipate  in  wider  online  educaBonal  opportuniBes   25  
  • 26. 26  
  • 27. 27  
  • 28. TEAMS  AND  GROUPS  are  using  social  tools  to  ..     support  collaboraBve  working  and  learning   28  
  • 29. Consumeriza>on  of  IT   Consumeriza>on  of  Learning   29  
  • 30. 5  characterisBcs  of     how  Knowledge  Workers     like  to  learn   in  the  workflow   con>nuously   immediately   socially   autonomously   30  
  • 32. 32  
  • 33. Growth  of  Enterprise  Social  Networkss  &  CollaboraBon  PlaXorms     offers  new  opportuniBes  for  L&D  to  support  constant  learning  …  33  
  • 34. 34  
  • 35. Ac>vity  stream   Real-­‐>me  updates   Member  commen>ng   Threaded  discussions   Member  liking   Sharing  of  resources   Sharing  links   Sharing  files   Polls  and  surveys   Content  crea>on  tools   Member  profiling   Private  messaging   No>fica>ons   Group  spaces   within  the   network   Internal  and   external   networks   35  
  • 36. Helping  teams  to    work  and  learn  together     36  
  • 37. “You  can’t  train  people  to  be  social;  only  show  them  what  it  is  to   be  social  ..  and  work  purposefully  together.”   37  
  • 38. From  packaging  to  scaffolding   ….  in  partnership  with  team  leaders   38  
  • 39. 39  
  • 41. Help  teams  to     share  their   knowledge     41  
  • 42. Help  teams  to   “narrate  their  work”   42  
  • 43. Help  teams  to  co-­‐create  resources     43  
  • 44. Show  teams  how  this   all  happens  as  part  of   their  daily  workflow   and  not  as  an  “extra”   acBvity   44  
  • 45. Help  teams  understand  what     purposeful  or  produc>ve  collabora>on  means   45  
  • 46. Personal  Knowledge  Management    (PKM):   “A  set  of  processes     individually  constructed,     to  help  each  of  us  make     sense  of  the  world     and  work  more  effecHvely”   46  
  • 47. 47  
  • 48. Social  Onboarding   get  to  know  co-­‐workers   and  company  culture   ask  &  answer  ques>ons   access  resources   AND  start  contribu>ng  48  
  • 49. Social  Mentoring   informal  ad  hoc  mentoring   as  needs  arise   self-­‐ini>a>ng   in  the  ESN  49  
  • 50. Formal  Online  Social  Learning  (or  Social  E-­‐Learning)   =  Social  Tools  +  Social  Learning  Pedagogy   50  
  • 51. Organising  a  formal  online  social  learning  experience:   1  –  scaffolding  the  learning  experience   2  –  offering  as  much  autonomy  as  possible   3  –  focusing  on  enabling  the  social  interac>on   4  –  suppor>ng  the  experience  with  content  as  appropriate   5  –  driving  it  with  a  performance  outcome  in  mind   51  
  • 52. variety  of  content  sources   (ad  hoc)  web  mee>ngs   peer  sharing  of  blog  posts     and  other  resources   self-­‐selected  projects   self-­‐created  community/groups   peer-­‐assessment   Formal  Online  Social   Learning  Experience     52  
  • 53. Suppor>ng   WORK  TEAMS   ENTERPRISE  COMMUNITY  MANAGEMENT   Levels  of  applicaBon  of  social  technologies   ENTERPRISE  SOCIAL  NETWORK  (ESN)  or    COLLABORATION  /  SOCIAL  KNOWLEDGE  PLATFORM   Suppor>ng   COMMUNITIES     OF  PRACTICE   Suppor>ng   PROFESSIONAL   NETWORKING     SOCIAL     ONBOARDING   SOCIAL    MEDIA  +  E-­‐LEARNING  SOCIAL  MEDIA  +  TRAINING   SOCIAL   MENTORING   FORMAL  ONLINE   SOCIAL  LEARNING     EXPERIENCE   53  
  • 54. Enterprise  community  management  :     joining  up  working  and  learning   54  
  • 55. 1   BEING  INVOLVED  IN   THE  STRATEGIC  PLANNING     OF  THE  ENTERPRISE     COMMUNITY   55  
  • 56. 2   PROMOTING    THE  USE  OF  ESN  FOR  TRAINING,  SOCIAL   ONBOARDING  &  SOCIAL  MENTORING   56  
  • 57. 3   PROMOTING  THE  USE  OF  THE  ESN   FOR  WORK  TEAMS  &  COMMUNITIES  OF  PRACTICE   57  
  • 58. 4   SUPPORTING  THE  USE  OF  THE  ESN   58  
  • 59. 5   BUILDING  THE     NEW  PERSONAL     &  SOCIAL  SKILLS   REQUIRED  FOR     PRODUCTIVE   COLLABORATION   59  
  • 60. 6   BUILDING  A  COMMUNITY  SPIRIT   60  
  • 61. 7   MONITORING  THE  HEALTH   OF  THE  ESN     61  
  • 62. 8   MEASURING  THE  SUCCESS  OF  THE     ENTERPRISE  COMMUNITY   (&  ESN)   IN  BUSINESS  TERMS   62  
  • 63. Social  Learning  is     changing  the    face  of   workplace  learning   What  new  opportuniBes   does  it  provide  for  you   and  your  organizaBon?   63  
  • 64. Social  Learning  Handbook  2013     Jane  Hart   Social  Learning  Handbook  2013     www.C4LPT.co.uk/slh2013                     Contact  Jane  Hart   Twirer:  @C4LPT   Email:  jane.hart@C4LPT.co.uk       64