2. Conflict Resolution
Conflict resolution means a process of resolving
dispute or disagreement.
The process of ending a disagreement between
two or more people in a constructive manner for
all parties involved.
Conflict resolution is designed in Schools to
provide students with a neutral, safe,
environment where they can express their point
of view and discuss issues in a mutually
satisfactory manner.04/06/15 2
3. Conflict Resolution Approaches
There are four basic approaches to conflict
resolution in education
Process Curriculum
Mediation Program:
Peaceable Classroom
Peaceable School
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4. Process Curriculum
• An approach to conflict resolution education
characterized by devoting a specific time to
teaching the foundation abilities, principles, and
one or more of the problem solving processes of
conflict resolution as a separate course, distinct
curriculum, or daily lesson plan.
• This type of negotiation helps disputants
envision scenarios and generate options for
achieving results that satisfy both.
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5. Mediation Program
•A conflict resolution education
program in which selected
individuals (teachers and/or
students) are trained in the
principles and foundation abilities
of conflict resolution and in the
mediation process in order to
provide neutral third-party
facilitation to assist those in
conflict to reach a resolution.04/06/15 5
6. Peaceable Classroom Approach
The Peaceable Classroom approach integrates
conflict resolution into the curriculum and
daily management of the classroom.
Teachers use the cooperative learning and
academic controversy methods.
Students work in small groups to achieve
shared learning goals.
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7. Peaceable School Approach
Teachers learn to mold the behavior they teachTeachers learn to mold the behavior they teach
through direct instruction, and schools assumethrough direct instruction, and schools assume
the values they seek to nurture.the values they seek to nurture.
Students and teachers make decisions togetherStudents and teachers make decisions together
about classroom norms at the beginning of theabout classroom norms at the beginning of the
school year and that teachers give earlyschool year and that teachers give early
instruction in problem solving and decisioninstruction in problem solving and decision
making so the skills can be used and reinforcedmaking so the skills can be used and reinforced
throughout the year.throughout the year.
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8. Conflicts in the Classroom
♦ Sitting place
♦ Conflict dueto favoritism by teacher
♦ Bullying
♦ Conflict of differencein
abilities
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9. Conflicts in the Classroom
♦Sharing of material
♦Conflicts due to corporal
punishment
♦Interference of others
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10. Conflicts in the Classroom
•Differences of opinion
•Conflict of difference in
abilities
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11. Strategies for Conflict Resolution
Declare your classroom is a zone of peace and
establish rules to achieve it.
Express feelings appropriately and encourage
students to do so.
Encourage respect for and acceptance of
differences.
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12. Strategies for Conflict Resolution
Assess conflicts in school.
Create policies and rules.
Build a safe environment .
Educate Students about impacts of bullying on
ones personality.
Employ more cooperative than competitive
activities.
Teach students how to resolve conflicts
peacefully and constructively.
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13. Strategies for Conflict Resolution
Practice students skills of communication.
Changing negative statements into more positive
ones:
Shut up !( please keep quite)
You are irritating ( I am bothered when……)
You are too inquisitive ( may I have some
private moments…)
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14. Strategies for Conflict Resolution
Discussion
Pair share
visualization/imagination exercise
Role-playing
Simulation games
Telling stories
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