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QUESTIONNAIRE
NEELOFAR SAFDAR
Presentation no.3
QUESTIONNAIRE
 A set of predetermined questions that serves as
primary research instrument in survey research.
 Used to collect factual information.
 Consists of a form containing a series of questions.
Characteristics of a good
Questionnaire
 Should be concerned with specific and
relevant topic
 Should be short
 Wordings should be simple and clear.
 Embarrassing and threatening questions
should be avoided
 Should be present in a good order.
 Attractive ,neatly printed and properly
arranged.
Functions of a Questionnaire
 Description
The questionnaire provides description about age
,gender, marital status , occupation , income ,
education etc.
 Measurements
Measurement of individual or group variables like
attitude , opinion , traits and habits of persons.
Types of Questionnaires
Based upon types of Responses:
1. Fixed – response questionnaire or close ended
questionnaire
2. Open - ended questionnaire
Based upon method of administering:
1. Mail questionnaire
2. Face to face administered questionnaire
3. Through telephone
4. Through peers
Questionnaire as Instruments
 Most survey research relies on the use of
questionnaire to measure variables.
 To measure Demographic variables.
 Accuracy and precision of data depends on
the construction of questionnaires.
Demographic Variables
 These are the variables used to describe the
characteristics of the respondents being surveyed.
 It can include information as income level , gender
, education level , location , race , family size etc.
Preferences and Attitudes
 Individual preferences and attitudes like brand of
coffee preferred or attitudes about some political
issues.
Self Report Scales
 Used to measure judgments or attitudes about
variables given on scales.
 For example political leaders , taste of coffee
etc
 To determine difference among variables.
Constructing a Questionnaire
 Deciding the information required
The first step is to decide what are the things one
needs to know from the respondents in order to
meet the surveys objective.
 Define the Target respondent
The researcher must define the population about
which he/she wishes to collect the sample data.
 Choosing the methods to reach target respondents
Personal interviews
mailed questionnaires
Telephone interview
group or focus interviews
 Deciding the questions content
Write a first draft of the questionnaire.
Researcher must always be prepared to ask“is this
question really needed ?
opening questions that are easy to answer.
 Wordings of the questionnaire
Simplicity in the language
Avoid Ambiguity
Avoid embarrassing questions
Avoid negative questions
Should provide the respondents with the easy
method of indicating his answers.
 Length of the Questionnaire
In general it is best for the questionnaire to be as
short as possible.
A long questionnaire leads to boredom.
 Pre Test the Questionnaire
Test the questionnaire on a small sample of your
subject ,if possible on colleagues or friends.
The main aim is to detect flaws if any and correct
these prior to main survey.
Advantages

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Questionnaire

  • 2. QUESTIONNAIRE  A set of predetermined questions that serves as primary research instrument in survey research.  Used to collect factual information.  Consists of a form containing a series of questions.
  • 3. Characteristics of a good Questionnaire  Should be concerned with specific and relevant topic  Should be short  Wordings should be simple and clear.  Embarrassing and threatening questions should be avoided  Should be present in a good order.  Attractive ,neatly printed and properly arranged.
  • 4. Functions of a Questionnaire  Description The questionnaire provides description about age ,gender, marital status , occupation , income , education etc.  Measurements Measurement of individual or group variables like attitude , opinion , traits and habits of persons.
  • 5. Types of Questionnaires Based upon types of Responses: 1. Fixed – response questionnaire or close ended questionnaire 2. Open - ended questionnaire Based upon method of administering: 1. Mail questionnaire 2. Face to face administered questionnaire 3. Through telephone 4. Through peers
  • 6. Questionnaire as Instruments  Most survey research relies on the use of questionnaire to measure variables.  To measure Demographic variables.  Accuracy and precision of data depends on the construction of questionnaires.
  • 7. Demographic Variables  These are the variables used to describe the characteristics of the respondents being surveyed.  It can include information as income level , gender , education level , location , race , family size etc.
  • 8. Preferences and Attitudes  Individual preferences and attitudes like brand of coffee preferred or attitudes about some political issues.
  • 9. Self Report Scales  Used to measure judgments or attitudes about variables given on scales.  For example political leaders , taste of coffee etc  To determine difference among variables.
  • 10. Constructing a Questionnaire  Deciding the information required The first step is to decide what are the things one needs to know from the respondents in order to meet the surveys objective.  Define the Target respondent The researcher must define the population about which he/she wishes to collect the sample data.
  • 11.  Choosing the methods to reach target respondents Personal interviews mailed questionnaires Telephone interview group or focus interviews
  • 12.  Deciding the questions content Write a first draft of the questionnaire. Researcher must always be prepared to ask“is this question really needed ? opening questions that are easy to answer.  Wordings of the questionnaire Simplicity in the language Avoid Ambiguity
  • 13. Avoid embarrassing questions Avoid negative questions Should provide the respondents with the easy method of indicating his answers.  Length of the Questionnaire In general it is best for the questionnaire to be as short as possible. A long questionnaire leads to boredom.
  • 14.  Pre Test the Questionnaire Test the questionnaire on a small sample of your subject ,if possible on colleagues or friends. The main aim is to detect flaws if any and correct these prior to main survey.