1. 1
Curriculum Vitae: L Stone
PERSONAL DETAILS:
NAME: Lionel Stone
ADDRESS:
253 Thatchfield Crescent,
Moonflower Street, The Reeds,
Centurion
CONTACTDETAILS (CELL PHONE): 0827150478
ID: 8607285068080 OWN TRANSPORT: Yes
WORK HISTORY:
COMPANYNAME DATES TITLE REASON FOR LEAVING
Vox Telecom November 2015 –Current Channel Manager Growth and Finance
Varsity College Pretoria December 2014 –July 2015 Student Advisor Growth
Nashua Mobile April 2013 –November 2014 Franchise Service Manager Company Closed down
Varsity College Pretoria July 2009 –March 2013 Student Advisor Growth
QUALIFICATIONS: MATRIC / DIPLOMA / DEGREE
BA SportSci (Degree) PGCE SAGERegistration 12312855
SKILL MATRIX
SKILL YEARS EXPERIENCE
Franchise Management 3 years
Public Speaking 5 years
Interviewing ofProspective students 5 years
Data capturing and telemarketing
5 years
Microsoft Office 10 Years
CURRENT
LATEST JOB TITLE
Vox Telecom Channel Manager
REFERENCES:
CONTACTPERSON: CONTACTNUMBER: COMPANYNAME:
Hugh Kannenberg 0726257619 Vox Telecom
Andre Ras 0836493322 Nashua Mobile
2. 2
Curriculum Vitae: L Stone
CURRICULUM VITAE OF MR LIONEL STONE
253 Moonflower Street, Thatchfield Crescent, The Reeds, Centurion, 0157
Mobile: +27 82 715 0478 * Email: stonies01@gmail.com
Linkedin: za.linkedin.com/pub/lionel-stone/47/3ba/331/
Personal details
Name Lionel Stone
Date of birth 28/07/1986
Identity Number 860728 5068 080
Nationality South African
Driver’s License Code 8
Marital Status Married
Health Excellent
Interests Reading, Hockey, Golf, Squash, Cricket, Scientific Article Reviews
Tertiary Qualification B.A. Sport. SCI (Human Movement Science), University of Pretoria 2005-2007
PGCE (Post Graduate Certificate in Education), University of South Africa (2008-2009)
Current Employer Varsity College Pretoria
Summary
Since I started my working career, it has been an exciting journey for me. I like working with
people and is a very good team player. I learn things quickly and like to challenge myself, and
always willing to learn something new. I am a go getter in the work and personal environment.
I like to set goals and drive myself to achieve them. Building up team spirit and moral is a key
skill that I have acquired over the past years. I like to complete tasks that have been set and
make sure that all expectations are met. I am very good with building relationships with
stakeholder. I am also competent in the use of Microsoft office and Internet. In my personal
capacity, I live a well-balanced life. There is time to play and then there is time to work. I like
meeting new people and building relationships.
Education University of South Africa 2008 - 2009
PGCE (Post Graduate Certificate in Education)
University of Pretoria 2005 - 2007
B.A. Sport. SCI (Human Movement Science)
University of Pretoria
Tuks Cricket Course Level 1
First Aid Level 1 and 2
Reynopark High School 2004
Grade 12 (Matric with full exemption)
Subjects: Afrikaans, English, Geography, Mathematics,
3. 3
Curriculum Vitae: L Stone
Business Economics, Hotel Catering and Management
Computer Skills MS Office (Word, Excel, PowerPoint, Outlook)
Internet, E-mail
University Subjects: CIL and ICDL
Language Proficiency Speak Read Write
Afrikaans Excellent Excellent Excellent
English Excellent Excellent Excellent
Knowledge of Professional Personal
Data entry Team player
MS Office & excel Creative, taking initiative
Creating Financial Packs Self motivated
Numeracy skills & calculations Multi-tasking
Relationship building Setting priorities
Updating spread sheets Number crunching
Management skills Attention to detail
Leadership Communication skills
Target Driven People Skills
CPA Relationship Building
Base Management
ROI
Marketing
Customer Service
Communication
Market share/identifying LSM
Work experience
November 2015 – Current Channel Manager – Vox Telecom
Responsibilities Managing 53 Business Partners
Target driven
Increase in sales in the reseller and agency channel
Facilitate in-house sales
Monitor performance of all relevant resellers
Marketing initiatives in the region and channel
Provide Management support
Relationship building
Base analysing and Management
Conflict Management
Site Visits
Competitor Analysis
Client Retention
Training
December 2014 – July 2015 Varsity College Pretoria
4. 4
Curriculum Vitae: L Stone
Responsibilities
Creating Brand Awareness Distributes marketing material such as pamphlets and information brochures.
Markets the brand in new areas.
Educates opinion leaders.
Does presentations at schools.
Hands out interest cards to students.
Cold calls parents to market the brand by inviting them to join interview sessions
Represents the brand at career expo's.
Facilitates stakeholder events.
Recruitment of Students Conduct presentations at schools to build a healthy quality VC leads database
Makes follow up calls to prospective students.
Invites them for interviews to discuss prospective career options.
Responds to on-line and telephonic enquiries within 24 hours of query.
Prepares for the interviews scheduled.
Conducts interviews.
Creates a comfortable environment to enable open communication.
Schedules the interviews.
Follows up on online applications before scheduling appointments with students.
Explains the purpose of the interview and the process.
Acquires student's details for the database.
Recap on presentation information where necessary in order to create interest and desire.
Presents the Varsity College philosophy.
Asks career specific questions to establish course of interest.
Discusses the course in detail.
Advises students on the entrance criteria of the respective course.
Assists students in filling out the application form.
Checks for understanding.
Following up with students before the closing date
Responds to the student's queries and concerns.
Builds rapport with the students and parents if present during the interview process.
Advises students of the application closing date.
Follows up with students in relation to the registration process.
Convinces students to fill out the application form before they leave.
Stakeholder (schools)
Relationship Management
Manages relations with all stakeholders to generated school presentation time slots.
Manages relationships in accordance with policies, procedures and legal requirements.
Ensures clear and open communication between the stakeholders and the brand.
Conducts regular meetings with stakeholders.
Apr 2013 – November 2014 Nashua Mobile
Franchise Senior Manager
Responsibilities
Managing 7 Nashua Mobile Stores
SALES
Achieve a minimum of 80% of total budget set per store for area of responsibility
5. 5
Curriculum Vitae: L Stone
Achieved agreed tariff tier split per outlet depending on area and company requirements to
reach network targets
Increase VAS revenue for channel by 20% - Determined by average over last 6 months with
% growth – reviewed quarterly
Ensure channel manage accessory stock in stores and increase sales. Ensure hero device
items are stocked by stores and in line with store promotions. Ensure stores are visited by
suppliers and items are rotated and catered for by store LSM
Prepaid sales targets are achieved on starter packs and airtime
Less than 5% of base expired and upgradeable
Ensure outputs established on ROI on marketing activities are achieved. Targets to be
planned prior to events and measured.
All stores receive marketing merchandize monthly and is utilised and displayed in store
according to store planogram. CSI per store above 8.5%
Churn not exceeding 8% of total base
AREA AND RELATIONSHIP MANAGEMENT
Monthly meeting with store owners or franchise managers to discuss overall store
performance and discuss cycle objectives
Store visits to establish training requirements, planogram audit and user profile and
actions. Completion of agreed store scorecard (“revenue red”) upon visits monthly
Achieve monthly cycle visit objectives for FSM’s relative to area – ensure quality assurance
of cycle visits by FSM’s with 90% compliance by conducting audits / surveys with store
owners and frontline staff
Ensure business communication is received by stores and frontline staff
Submit business plan per business entity ensure lease expiry dates are managed, centre
requirements established, rent is paid up to date, store achieved set objectives. Ensure legal
compliance according to contractual agreement
CONFORMANCE
Controllable tickets not to exceed total sales and upgrades transactions
No more than 5% escalated queries monthly per outlet pertaining to transactionsNo aged
stock in stores, ensure stock is rotated and stores hold stock of top hero deals
Pending workflows in sales area no longer than 3 day turnaround time (relevant to the sales
workflow)
Credit vetting compliance – not more than 5% controllable declines per outlet
Report back on any red flag items in stores affected by non-compliance from operational
support divisions in accordance to the Company escalation and blue print
Achievements
Building relationships with the various owners of the Nashua Mobile stores. Making sure and assisting in terms of putting
processes in place to ensure that stores hit target. Always ensuring that the store is neat and clean.
Stores hitting Target.
July 2009 – Mar 2013 Varsity College Pretoria
Student Advisor (Marketing)
Responsibilities
D-Base Managing
Building Relationships with Schools and companies
Stock Control
Telemarketing
Conducting interviews with Prospective Students
Jan 2009 – June 2009 Training Facilitator
6. 6
Curriculum Vitae: L Stone
Responsibilities
Providing in house training
Developing training material for training
Team building
Having one on one sessions
May 2008 – Dec 2008 Waterkloof House Preparatory School
Student Teacher - Internship
Responsibilities
Teaching Computer Classes
Teaching PE (Grade 1-7)
Completing teaching practise at WHPS
2006 – Apr 2008 Fast Track Sport Solution
Sport Coaching
Responsibilities
Gym Trainer and Programme Developer
Conditioning Trainer
Private specializing training sessions and rehabilitation of injured athletes
Video analyst assisting
160hrs First Aid work at local sporting events
_____________________________________________________________________________________________
Extracurricular Activities / Achievements
Hockey Northerns Country District Team (Player) 2006 – Current
Reference
Nashua Mobile Andre Ras
Franchise Channel Manager
083 649 3322
Varsity College Sean Rogers
Vice Principle Marketing VC Pretoria
012 348 2551 072 444 8137
All references/testimonials/certificates presented upon request