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Brand
Equity
Priyanka
IIT Kanpur
Defining Brand Equity
Brand equity is the added value endowed
on products and services.
Customer Based Brand
Equity
Customer-based approaches view it from the
perspective of the consumer and recognize
that the power of a brand lies in what
customers have seen, read, heard, learned,
thought, and felt about the brand over time
Positive customer-based equity
Consumers react more favourably to a
product
Negative customer-based equity
Customers react less favourably to
marketing activity
Brand Equity Promise
It is the marketer’s vision of what the brand
must be and do for consumers
The company has consistently maintained the
brand’s key promise of health over years and yet
introduced several variants
Brand Equity
Models
BRANDASSET VALUATOR
Advertising agency Young and Rubicam
(Y&R) developed this model of brand equity.
Its four key components are :
• Energized Differentiation
• Relevance
• Esteem
• Knowledge
BRANDZ
Marketing research consultants Millward
Brown and WPP developed this model.
According to this brand equity follows a
series of steps:
• Presence
• Relevance
• Performance
• Advantage
• Bonding
Strong relationships
Weak relationships
BRAND RESONANCE MODEL
Creating significant brand equity requires
reaching the top of the brand pyramid
• Brand salience
• Brand performance
• Brand imagery
• Brand judgements
• Brand feelings
• Brand resonance
Recap
• Defining Brand Equity
• Customer-based Brand Equity
• Brand promise
• Brand Equity Models
What is brand equity ?

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What is brand equity ?