SlideShare a Scribd company logo
1 of 60
Download to read offline
Kaizen Lego
Game
         Francisco Trindade (@frankmt)
         Patrick Kua (@patkua)
         Danilo Sato (@dtsato)
Who are we ?
Lean Lego Game


 “We want to make
     it be er!”

Why ?
“The illiterate of the 21st century will not be those
    who cannot read and write, but those who cannot
    learn, unlearn, and relearn.”
                                               Alvin Toffler




Continuous Improvement

What ?
Continuous Improvement
  Value Stream Mapping Inventory
    Standards Kaizen 5 Whys CFD
Cycle Time Waste Genchi Genbutsu


What ?
Kaizen
Kai = Change and Zen = Good/Be er;
together Kaizen stands for a small
methodical continuous improvement steps
that should be implemented daily
   .leancor.com/index.php
                                  Continuously improving in
                                  incremental steps.
                                  leanmfgsolutions.com/glossary.html

    literally translates to ‘continuous improvement’ in
    English. Kaizen activities are small, incremental activities
    performed over time where Kaikaku a radical and one-
    off.                                    .richarddurnall.com
                                                            /




define Kaizen
Toyota Production System




Kaizen
Toyota Production System




 Applied to different areas
  (including so ware...)




Kaizen
Applied to different areas
  (including so ware...)




                                 The Toyota Way 2001



                     Continuous                     Respect For
                    Improvement                       People

Kaizen              Challenge   Kaizen    Genchi
                                         Gembutsu
                                                    Respect   Teamwork
The Toyota Way 2001



               Continuous                     Respect For
              Improvement                       People


              Challenge   Kaizen    Genchi    Respect   Teamwork
                                   Gembutsu




Not only practices, but also principles

Kaizen
Plan       Do



    Act      Check


How are we doing this ?
Introduce        improve standards
   concepts
                         Run
      adapt
                       Process

        Evaluate          measure




How are we doing this ?
2 trackers


         builders



How are we doing this ?
Inventory
        2 trackers
                     Cycle Time
         builders



How are we doing this ?
Inventory
     How much are we spending ?


Cycle Time
     How fast are we delivering ?



How are we doing this ?
1st Iteration

And here we go...
Retail Price = $25.00

         1 Lego Piece = $01.00
               1 Seal = 13 pieces

                       13.00
                     + 12.00
Some context
Trial
         &
             Standard
And here we go...
2x
    03:00
And here we go...
Deliver!
              Build Seal
                                     QA
 Buy Pieces




                    Cycle Time Tracker    Inventory Tracker

How are we doing this ?
Deliver!
              Build Seal
                                     QA
 Buy Pieces
                                              How much are
                 How long are                 we spending ?
                  we taking ?




                    Cycle Time Tracker    Inventory Tracker

How are we doing this ?
Deliver!
              Build Seal
                                     QA
 Buy Pieces
                       How can we
                        improve ?




                    Cycle Time Tracker    Inventory Tracker

How are we doing this ?
Remember:
    G re e n
                 Work for the
                 card!

How are we doing this ?
“The most dangerous kind of waste is the waste we
  do not recognize.”               Shigeo Shingo




Waste (Muda)
Overproduction
                            Waiting
                     Overprocessing
          Unnecessary Transportation
                          Inventory
                             Motion
                            Defects


Waste (Muda)
“The foundation of the Toyota way
is based upon the simple yet
elusive goal of identifying and
                                                  Overproduction
eliminating waste in all work
activities” Jeffrey Liker, The Toyota Way Fieldbook
                                                         Waiting
                                                  Overprocessing
                                       Unnecessary Transportation
                                                       Inventory
                                                          Motion
                                                         Defects


Waste (Muda)
“Where there is no standard, there can be no
  improvement. For these reasons, standards are the
  basis for both maintenance and improvement.”
  Masaaki Imai




Standards & Improvement
“Data is of course important
 in manufacturing, but I place
 the greatest emphasis on
 facts.”           Taiichi Ohno



Genchi Genbutsu
“My car will
  not start.”




5 Whys
“The ba ery          Why?
 “My car will                is dead”
  not start.”    Why?
                                             “The alternator is
                                             not functioning.”
             “I have not been
            maintaining my car                       Why?
             according to the
         recommended schedule.”
                                                “The alternator
                                               belt has broken.”
          Why?           “The alternator belt was
                          well beyond its useful           Why?
                        service life and has never
                             been replaced.”
5 Whys
For want of a nail a shoe was lost,
for want of a shoe a horse was lost,
for want of a horse a rider was lost,
for want of a rider an army was lost,
for want of an army a ba le was lost,
for want of a ba le the war was lost,
for want of the war the kingdom was lost,
and all for the want of a li le horseshoe nail.
                                 John Gower's Confesio
                          Amantis dated approximately 1390 AD.


5 Whys
2nd Iteration

And here we go again...
5 Why’s

And here we go again...
5 Why’s
              Why didn’t we
               make any
                profit ?

And here we go again...
7:00   Analyse the
        problem
 1:00   Create new standard
 3:00   Run it again

And here we go again...
Thinking
Time!
How did
it go ?
time
                   from concept to cash




Value Stream Mapping
Finance

  Marketing

Office Admin
                Customer




Customer Care

    Sales
“I want a seal!”



 Buy     Build
Pieces                          QA
         seal
“I want a seal!”



 Buy     Build
Pieces                          QA
         seal



          “My seal came in the wrong
           colour, I want a new one...”
Value “I want a seal!”



 Buy     Build
Pieces                         QA
         seal



          “My seal came in the wrong
           colour, I want a new one...”
Value “I want a seal!”



 Buy     Build
Pieces                        QA
         seal



          “My seal came in the wrong Failure
           colour, I want a new one...”
Point of Transaction



      Buy              Build
     Pieces                    QA
                       seal
Buy     Build
Pieces                      QA
         seal


             Demand: 1 Seal/30 sec



                  Capability: 1 Seal/45 sec
Buy     Build
       Pieces                        QA
                seal



Control Chart           Capability: 1 Seal/30-45 sec
Time




                    Orders
As is


     Buy         Build
    Pieces                   QA
                 seal



To be




             ?           ?        ?
3rd Iteration

And here we go again...
Value Stream
     Mapping
And here we go again...
Value Stream
  Mapping
    As is process
                    To be process

And here we go again...
7:00   Analyse the
        problem
 1:00   Create new standard
 3:00   Run it again

And here we go again...
Thinking
Time!
How did
it go ?
Continuous Improvement
 It’s not just                 Reflect and adapt
     about                     Learn by standardizing
   practices                   Long term thinking
                               Respect People


       “Toyota’s real advantage was its ability to harness the
       intellect of ‘ordinary’ employees” Gary Hamel



A erthoughts
Kaizen Lego Game




A erthoughts
Thank you!
Francisco Trindade (@frankmt)
                rindad@thoughtworks.com

Patrick Kua (@patkua)
               pkua@thoughtworks.com

Danilo Sato (@dtsato)
               dsato@thoughtworks.com




Questions?

More Related Content

What's hot

What's hot (20)

Value stream mapping study with example
Value stream mapping study with exampleValue stream mapping study with example
Value stream mapping study with example
 
Kaizen presentation
Kaizen presentationKaizen presentation
Kaizen presentation
 
Kaizen
KaizenKaizen
Kaizen
 
Waste Cartoons 1
Waste Cartoons 1Waste Cartoons 1
Waste Cartoons 1
 
Visual Management by Operational Excellence Consulting
Visual Management by Operational Excellence ConsultingVisual Management by Operational Excellence Consulting
Visual Management by Operational Excellence Consulting
 
Lean Office by Operational Excellence Consulting
Lean Office by Operational Excellence ConsultingLean Office by Operational Excellence Consulting
Lean Office by Operational Excellence Consulting
 
Lean Thinking by Operational Excellence Consulting
Lean Thinking by Operational Excellence ConsultingLean Thinking by Operational Excellence Consulting
Lean Thinking by Operational Excellence Consulting
 
Kaizen Poster
Kaizen PosterKaizen Poster
Kaizen Poster
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
 
Lean Transformation ~ A Journey
Lean Transformation ~ A JourneyLean Transformation ~ A Journey
Lean Transformation ~ A Journey
 
Presentation about kaizen
Presentation about kaizenPresentation about kaizen
Presentation about kaizen
 
Intro to Kanban - AgileDayChile2011 Keynote
Intro to Kanban - AgileDayChile2011 KeynoteIntro to Kanban - AgileDayChile2011 Keynote
Intro to Kanban - AgileDayChile2011 Keynote
 
Kaizen
KaizenKaizen
Kaizen
 
01 overview of lean six sigma
01   overview of lean six sigma01   overview of lean six sigma
01 overview of lean six sigma
 
Kaizen training
Kaizen trainingKaizen training
Kaizen training
 
Lean Manufacturing PowerPoint Presentation Sample
Lean Manufacturing PowerPoint Presentation SampleLean Manufacturing PowerPoint Presentation Sample
Lean Manufacturing PowerPoint Presentation Sample
 
Lean six sigma - Waste elimination (Yellow Belt)
Lean six sigma - Waste elimination (Yellow Belt)Lean six sigma - Waste elimination (Yellow Belt)
Lean six sigma - Waste elimination (Yellow Belt)
 
Dwm overview
Dwm overviewDwm overview
Dwm overview
 
Kaizen
KaizenKaizen
Kaizen
 
Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015
 

Viewers also liked

Viewers also liked (10)

5s um-programa-de-qualidade-e-produtividade
5s um-programa-de-qualidade-e-produtividade5s um-programa-de-qualidade-e-produtividade
5s um-programa-de-qualidade-e-produtividade
 
Roadmap - Medir Lean 6 Sigma
Roadmap - Medir Lean 6 SigmaRoadmap - Medir Lean 6 Sigma
Roadmap - Medir Lean 6 Sigma
 
Introdução ao Lean Manufacturing e WCM
Introdução ao Lean Manufacturing e WCMIntrodução ao Lean Manufacturing e WCM
Introdução ao Lean Manufacturing e WCM
 
Introdução ao World Class Manufacturing
Introdução ao World Class ManufacturingIntrodução ao World Class Manufacturing
Introdução ao World Class Manufacturing
 
Lean Six Sigma Hospital
Lean Six Sigma Hospital Lean Six Sigma Hospital
Lean Six Sigma Hospital
 
Lean Lego Game
Lean Lego GameLean Lego Game
Lean Lego Game
 
WCM LOGISTICS
WCM LOGISTICSWCM LOGISTICS
WCM LOGISTICS
 
Pilares Técnicos e Gerenciais do WCM. Informativo: I.004.2014
Pilares Técnicos e Gerenciais do WCM. Informativo: I.004.2014Pilares Técnicos e Gerenciais do WCM. Informativo: I.004.2014
Pilares Técnicos e Gerenciais do WCM. Informativo: I.004.2014
 
WCM (World Class Manufacturing)
WCM (World Class Manufacturing)WCM (World Class Manufacturing)
WCM (World Class Manufacturing)
 
WCM Manual de ferramentas cnh contagem
WCM Manual de ferramentas cnh contagemWCM Manual de ferramentas cnh contagem
WCM Manual de ferramentas cnh contagem
 

Similar to Kaizen Lego Game

Does this FizzGood? Improve velocity, predictability & agility by asking a si...
Does this FizzGood? Improve velocity, predictability & agility by asking a si...Does this FizzGood? Improve velocity, predictability & agility by asking a si...
Does this FizzGood? Improve velocity, predictability & agility by asking a si...
Jon Terry
 
ANG_AFSO21_Awareness_Training_(DULUTH)
ANG_AFSO21_Awareness_Training_(DULUTH)ANG_AFSO21_Awareness_Training_(DULUTH)
ANG_AFSO21_Awareness_Training_(DULUTH)
Leanleaders.org
 
Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...
Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...
Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...
MARRIS Consulting
 

Similar to Kaizen Lego Game (20)

Kanban for Beginners - AgileEE 2011
Kanban for Beginners - AgileEE 2011Kanban for Beginners - AgileEE 2011
Kanban for Beginners - AgileEE 2011
 
Is there a future for devops ?
Is there a future for devops ?Is there a future for devops ?
Is there a future for devops ?
 
Handling Waterfall Nostalgia when Moving to Agile
Handling Waterfall Nostalgia when Moving to AgileHandling Waterfall Nostalgia when Moving to Agile
Handling Waterfall Nostalgia when Moving to Agile
 
Organizational agility
Organizational agilityOrganizational agility
Organizational agility
 
Entrepreneur! london 2012 slideshare
Entrepreneur! london 2012 slideshareEntrepreneur! london 2012 slideshare
Entrepreneur! london 2012 slideshare
 
Money, Process, and Culture- Tech 20/20 June, 2012
Money, Process, and Culture- Tech 20/20 June, 2012Money, Process, and Culture- Tech 20/20 June, 2012
Money, Process, and Culture- Tech 20/20 June, 2012
 
Estimation or, "How to Dig your Grave"
Estimation or, "How to Dig your Grave"Estimation or, "How to Dig your Grave"
Estimation or, "How to Dig your Grave"
 
Clean Code - 5
Clean Code - 5Clean Code - 5
Clean Code - 5
 
Lean & kanban alem da agilidade
Lean & kanban alem da agilidadeLean & kanban alem da agilidade
Lean & kanban alem da agilidade
 
Making Cornwall Agile
Making Cornwall AgileMaking Cornwall Agile
Making Cornwall Agile
 
Agile is Dead :: Agile Connect Lisbon 2018
Agile is Dead :: Agile Connect Lisbon 2018 Agile is Dead :: Agile Connect Lisbon 2018
Agile is Dead :: Agile Connect Lisbon 2018
 
Does this FizzGood? Improve velocity, predictability & agility by asking a si...
Does this FizzGood? Improve velocity, predictability & agility by asking a si...Does this FizzGood? Improve velocity, predictability & agility by asking a si...
Does this FizzGood? Improve velocity, predictability & agility by asking a si...
 
Agile is Dead :: Aginext London 2018
Agile is Dead :: Aginext London 2018Agile is Dead :: Aginext London 2018
Agile is Dead :: Aginext London 2018
 
ANG_AFSO21_Awareness_Training_(DULUTH)
ANG_AFSO21_Awareness_Training_(DULUTH)ANG_AFSO21_Awareness_Training_(DULUTH)
ANG_AFSO21_Awareness_Training_(DULUTH)
 
The quest of one-piece-flow in IT by Pierre Masai, Toyota Motor Europe
The quest of one-piece-flow in IT by Pierre Masai, Toyota Motor EuropeThe quest of one-piece-flow in IT by Pierre Masai, Toyota Motor Europe
The quest of one-piece-flow in IT by Pierre Masai, Toyota Motor Europe
 
Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...
Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...
Agile: the Good, the Bad and the Ugly - Webinar by Clarke Ching Agile - Septe...
 
Change agile for XP Days 2012 benelux v1.0
Change agile for XP Days 2012 benelux v1.0Change agile for XP Days 2012 benelux v1.0
Change agile for XP Days 2012 benelux v1.0
 
There and back again (as presented at Agile 2012, Dallas, TX)
There and back again (as presented at Agile 2012, Dallas, TX)There and back again (as presented at Agile 2012, Dallas, TX)
There and back again (as presented at Agile 2012, Dallas, TX)
 
True Git
True Git True Git
True Git
 
Testing in an agile world - Let quality drive us
Testing in an agile world - Let quality drive usTesting in an agile world - Let quality drive us
Testing in an agile world - Let quality drive us
 

More from frankmt

Take itoffshore scrumaus
Take itoffshore scrumausTake itoffshore scrumaus
Take itoffshore scrumaus
frankmt
 
Subject to Change
Subject to ChangeSubject to Change
Subject to Change
frankmt
 
Coaching guerrilha
Coaching guerrilhaCoaching guerrilha
Coaching guerrilha
frankmt
 
Geek Night Manchester
Geek Night ManchesterGeek Night Manchester
Geek Night Manchester
frankmt
 
Agile é O Novo Waterfall
Agile é O Novo WaterfallAgile é O Novo Waterfall
Agile é O Novo Waterfall
frankmt
 

More from frankmt (15)

Democratic Product Management - YOW CTO Summit 2016
Democratic Product Management - YOW CTO Summit 2016Democratic Product Management - YOW CTO Summit 2016
Democratic Product Management - YOW CTO Summit 2016
 
Take itoffshore scrumaus
Take itoffshore scrumausTake itoffshore scrumaus
Take itoffshore scrumaus
 
Subject to Change
Subject to ChangeSubject to Change
Subject to Change
 
Subject to Change
Subject to ChangeSubject to Change
Subject to Change
 
Take it Offshore
Take it OffshoreTake it Offshore
Take it Offshore
 
Lego Lean Game (Agile Australia 2011)
Lego Lean Game (Agile Australia 2011)Lego Lean Game (Agile Australia 2011)
Lego Lean Game (Agile Australia 2011)
 
Subject to Change
Subject to ChangeSubject to Change
Subject to Change
 
RapidFTR
RapidFTRRapidFTR
RapidFTR
 
Coaching guerrilha
Coaching guerrilhaCoaching guerrilha
Coaching guerrilha
 
Is Agile The New Waterfall
Is Agile The New WaterfallIs Agile The New Waterfall
Is Agile The New Waterfall
 
The Lego Lean Game (XP 2009 version)
The Lego Lean Game (XP 2009 version)The Lego Lean Game (XP 2009 version)
The Lego Lean Game (XP 2009 version)
 
Geek Night Manchester
Geek Night ManchesterGeek Night Manchester
Geek Night Manchester
 
ThoughtWorks Games Geek NIght
ThoughtWorks Games Geek NIghtThoughtWorks Games Geek NIght
ThoughtWorks Games Geek NIght
 
Agiliidade Tartaruga
Agiliidade TartarugaAgiliidade Tartaruga
Agiliidade Tartaruga
 
Agile é O Novo Waterfall
Agile é O Novo WaterfallAgile é O Novo Waterfall
Agile é O Novo Waterfall
 

Recently uploaded

Structuring Teams and Portfolios for Success
Structuring Teams and Portfolios for SuccessStructuring Teams and Portfolios for Success
Structuring Teams and Portfolios for Success
UXDXConf
 

Recently uploaded (20)

AI presentation and introduction - Retrieval Augmented Generation RAG 101
AI presentation and introduction - Retrieval Augmented Generation RAG 101AI presentation and introduction - Retrieval Augmented Generation RAG 101
AI presentation and introduction - Retrieval Augmented Generation RAG 101
 
Optimizing NoSQL Performance Through Observability
Optimizing NoSQL Performance Through ObservabilityOptimizing NoSQL Performance Through Observability
Optimizing NoSQL Performance Through Observability
 
Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024
 
How we scaled to 80K users by doing nothing!.pdf
How we scaled to 80K users by doing nothing!.pdfHow we scaled to 80K users by doing nothing!.pdf
How we scaled to 80K users by doing nothing!.pdf
 
Google I/O Extended 2024 Warsaw
Google I/O Extended 2024 WarsawGoogle I/O Extended 2024 Warsaw
Google I/O Extended 2024 Warsaw
 
THE BEST IPTV in GERMANY for 2024: IPTVreel
THE BEST IPTV in  GERMANY for 2024: IPTVreelTHE BEST IPTV in  GERMANY for 2024: IPTVreel
THE BEST IPTV in GERMANY for 2024: IPTVreel
 
Salesforce Adoption – Metrics, Methods, and Motivation, Antone Kom
Salesforce Adoption – Metrics, Methods, and Motivation, Antone KomSalesforce Adoption – Metrics, Methods, and Motivation, Antone Kom
Salesforce Adoption – Metrics, Methods, and Motivation, Antone Kom
 
Introduction to FDO and How It works Applications _ Richard at FIDO Alliance.pdf
Introduction to FDO and How It works Applications _ Richard at FIDO Alliance.pdfIntroduction to FDO and How It works Applications _ Richard at FIDO Alliance.pdf
Introduction to FDO and How It works Applications _ Richard at FIDO Alliance.pdf
 
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
 
Linux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdf
Linux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdfLinux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdf
Linux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdf
 
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
 
The Metaverse: Are We There Yet?
The  Metaverse:    Are   We  There  Yet?The  Metaverse:    Are   We  There  Yet?
The Metaverse: Are We There Yet?
 
IoT Analytics Company Presentation May 2024
IoT Analytics Company Presentation May 2024IoT Analytics Company Presentation May 2024
IoT Analytics Company Presentation May 2024
 
Simplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdf
Simplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdfSimplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdf
Simplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdf
 
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdfHow Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
 
Designing for Hardware Accessibility at Comcast
Designing for Hardware Accessibility at ComcastDesigning for Hardware Accessibility at Comcast
Designing for Hardware Accessibility at Comcast
 
Secure Zero Touch enabled Edge compute with Dell NativeEdge via FDO _ Brad at...
Secure Zero Touch enabled Edge compute with Dell NativeEdge via FDO _ Brad at...Secure Zero Touch enabled Edge compute with Dell NativeEdge via FDO _ Brad at...
Secure Zero Touch enabled Edge compute with Dell NativeEdge via FDO _ Brad at...
 
Intro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджераIntro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджера
 
Oauth 2.0 Introduction and Flows with MuleSoft
Oauth 2.0 Introduction and Flows with MuleSoftOauth 2.0 Introduction and Flows with MuleSoft
Oauth 2.0 Introduction and Flows with MuleSoft
 
Structuring Teams and Portfolios for Success
Structuring Teams and Portfolios for SuccessStructuring Teams and Portfolios for Success
Structuring Teams and Portfolios for Success
 

Kaizen Lego Game

  • 1. Kaizen Lego Game Francisco Trindade (@frankmt) Patrick Kua (@patkua) Danilo Sato (@dtsato)
  • 3. Lean Lego Game “We want to make it be er!” Why ?
  • 4. “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” Alvin Toffler Continuous Improvement What ?
  • 5. Continuous Improvement Value Stream Mapping Inventory Standards Kaizen 5 Whys CFD Cycle Time Waste Genchi Genbutsu What ?
  • 7. Kai = Change and Zen = Good/Be er; together Kaizen stands for a small methodical continuous improvement steps that should be implemented daily .leancor.com/index.php Continuously improving in incremental steps. leanmfgsolutions.com/glossary.html literally translates to ‘continuous improvement’ in English. Kaizen activities are small, incremental activities performed over time where Kaikaku a radical and one- off. .richarddurnall.com / define Kaizen
  • 9. Toyota Production System Applied to different areas (including so ware...) Kaizen
  • 10. Applied to different areas (including so ware...) The Toyota Way 2001 Continuous Respect For Improvement People Kaizen Challenge Kaizen Genchi Gembutsu Respect Teamwork
  • 11. The Toyota Way 2001 Continuous Respect For Improvement People Challenge Kaizen Genchi Respect Teamwork Gembutsu Not only practices, but also principles Kaizen
  • 12. Plan Do Act Check How are we doing this ?
  • 13. Introduce improve standards concepts Run adapt Process Evaluate measure How are we doing this ?
  • 14. 2 trackers builders How are we doing this ?
  • 15. Inventory 2 trackers Cycle Time builders How are we doing this ?
  • 16. Inventory How much are we spending ? Cycle Time How fast are we delivering ? How are we doing this ?
  • 18. Retail Price = $25.00 1 Lego Piece = $01.00 1 Seal = 13 pieces 13.00 + 12.00 Some context
  • 19. Trial & Standard And here we go...
  • 20. 2x 03:00 And here we go...
  • 21. Deliver! Build Seal QA Buy Pieces Cycle Time Tracker Inventory Tracker How are we doing this ?
  • 22. Deliver! Build Seal QA Buy Pieces How much are How long are we spending ? we taking ? Cycle Time Tracker Inventory Tracker How are we doing this ?
  • 23. Deliver! Build Seal QA Buy Pieces How can we improve ? Cycle Time Tracker Inventory Tracker How are we doing this ?
  • 24. Remember: G re e n Work for the card! How are we doing this ?
  • 25.
  • 26. “The most dangerous kind of waste is the waste we do not recognize.” Shigeo Shingo Waste (Muda)
  • 27. Overproduction Waiting Overprocessing Unnecessary Transportation Inventory Motion Defects Waste (Muda)
  • 28. “The foundation of the Toyota way is based upon the simple yet elusive goal of identifying and Overproduction eliminating waste in all work activities” Jeffrey Liker, The Toyota Way Fieldbook Waiting Overprocessing Unnecessary Transportation Inventory Motion Defects Waste (Muda)
  • 29. “Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement.” Masaaki Imai Standards & Improvement
  • 30. “Data is of course important in manufacturing, but I place the greatest emphasis on facts.” Taiichi Ohno Genchi Genbutsu
  • 31. “My car will not start.” 5 Whys
  • 32. “The ba ery Why? “My car will is dead” not start.” Why? “The alternator is not functioning.” “I have not been maintaining my car Why? according to the recommended schedule.” “The alternator belt has broken.” Why? “The alternator belt was well beyond its useful Why? service life and has never been replaced.” 5 Whys
  • 33. For want of a nail a shoe was lost, for want of a shoe a horse was lost, for want of a horse a rider was lost, for want of a rider an army was lost, for want of an army a ba le was lost, for want of a ba le the war was lost, for want of the war the kingdom was lost, and all for the want of a li le horseshoe nail. John Gower's Confesio Amantis dated approximately 1390 AD. 5 Whys
  • 34. 2nd Iteration And here we go again...
  • 35. 5 Why’s And here we go again...
  • 36. 5 Why’s Why didn’t we make any profit ? And here we go again...
  • 37. 7:00 Analyse the problem 1:00 Create new standard 3:00 Run it again And here we go again...
  • 39.
  • 41. time from concept to cash Value Stream Mapping
  • 42. Finance Marketing Office Admin Customer Customer Care Sales
  • 43. “I want a seal!” Buy Build Pieces QA seal
  • 44. “I want a seal!” Buy Build Pieces QA seal “My seal came in the wrong colour, I want a new one...”
  • 45. Value “I want a seal!” Buy Build Pieces QA seal “My seal came in the wrong colour, I want a new one...”
  • 46. Value “I want a seal!” Buy Build Pieces QA seal “My seal came in the wrong Failure colour, I want a new one...”
  • 47. Point of Transaction Buy Build Pieces QA seal
  • 48. Buy Build Pieces QA seal Demand: 1 Seal/30 sec Capability: 1 Seal/45 sec
  • 49. Buy Build Pieces QA seal Control Chart Capability: 1 Seal/30-45 sec Time Orders
  • 50. As is Buy Build Pieces QA seal To be ? ? ?
  • 51. 3rd Iteration And here we go again...
  • 52. Value Stream Mapping And here we go again...
  • 53. Value Stream Mapping As is process To be process And here we go again...
  • 54. 7:00 Analyse the problem 1:00 Create new standard 3:00 Run it again And here we go again...
  • 56.
  • 58. Continuous Improvement It’s not just Reflect and adapt about Learn by standardizing practices Long term thinking Respect People “Toyota’s real advantage was its ability to harness the intellect of ‘ordinary’ employees” Gary Hamel A erthoughts
  • 59. Kaizen Lego Game A erthoughts
  • 60. Thank you! Francisco Trindade (@frankmt) rindad@thoughtworks.com Patrick Kua (@patkua) pkua@thoughtworks.com Danilo Sato (@dtsato) dsato@thoughtworks.com Questions?