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Home Leave Travel Assitance
HLTA
• Role of PSP
- Smooth and streamlined process of booking the
members travel.
- One point of contact for all policy and travel needs
• Partners
- Strong partners in CJOC DOURS and Vision One/Uniglobe
- Uniglobe can provide all services of a travel agency.
Vision One/Uniglobe
• Hours of Operation: Monday to Friday, 0500-1700MST
• Dedicated Travel Support Team
• After Hours Emergency: 7*24 Rescue Line is available to
assist after hours and on the weekend.
Emergency Situation Procedures
at the Airport
• Member should be in contact with the airline as the file is
now under “Airport Control”
• If airline is unable to assist, then please contact Corinna
during business hours 0500-1300MST
• After hours contact UNIGLOBE 7*24 Rescue Line
Travel Arrangements
For all HLTA Requests the following are to be sent to PSP through
the ships office
•Signed copy of members CF100 (Leave Pass)
•Completed and signed copy of HLTA Travel Request form
•Copy of passport for member and any NOK travelling
Passport for HLTA travel is the same passport members
have deployed under
Travel Arrangements
• All travel booked by PSP is done at the refundable airfare rate
as per SLA with CJOC to minimize any financial loss or impact
if a members HLTA leave period is adjusted or cancelled due
to Operational reasons
• PSP will raise itineraries and cost sheet(s) for review and
approval.
• Advise PSP for changes for Departure or Return timings, etc
Travel Arrangements
• Once approved eTicket will be issued
• Any changes to travel after ticket is issued for an:
• Operational reason, costs are covered under HLTA and
are not the members responsibility to pay.
• Personal reason are NOT covered under HLTA and are the
members responsibility to pay.
Travel Days
• Special Leave (Mission Travel)
• Actual number of days required to travel to reach destination
• Home to Canada 1 day to / 2 days back
• 3rd
Loc 1 day to / 1 day back
• Reverse 2 days to/ 1 day back
• Total number of days TBD by TF Commander
• Indicated on CF 100 Leave pass
Leave Pass / Demande de congé
All travel is to be direct
Members are not entitled to any form of a stopover during the
travel period. A stopover is defined as any intentional
interruption of the journey to or from the post for any period of
time beyond the time required for the next connecting flight and
including any overnight stay.
If a member initiates any stopover for personal reasons at any
point along the carrier provided routing for the most direct
return journey between post and destination it will result in a
forfeiture of all travel related expenses associated with that
travel.
A NOK being claimed for, must travel as per guidelines for the
member
Passports
• GoC position is that Canadian citizens may only travel with
one passport.
• For CAF members the passport to be used is the one they
deploy under.
• If it is anticipated that travel will be to/from a country with a
visa requirement, then the member must get the required
visa for their passport.
Claims
PSP will generate the CF52 and HLTA Verification form and forward.
All claims packages are done by the ship for processing and
payment
HLTA
• 10.21.02(1) (Intent) The intent of HLTA is to assist a member
who is deployed or assigned to a place of duty outside
Canada to reunite with their next of kin (NOK).
• HLTA must be taken while deployed or the benefit lapses
• Cannot be taken within the first or last 30 calendar days of
deployment.
Home Location HLTA
All travel will be the most economical direct routing airfare
Ref CBI 10.21.05 (a) (MFSI)
Total travel time less than 24 hours no lay-overs longer than 5
hours.
As per SLA with CJOC.
No travel routing via the USA
All Home HLTA travel bookings will be made thru PSP
Ref CDIO 1.4-11 D Annex M (8)
A Home location HLTA is
• Where the ‘immediate’ NOK normally resides
• Member’s last place of duty
• Where the member normally resides
*These could all be different or could be one in the same.
Who is the ‘immediate’ NOK
DCBA has determined the order as to whom a
member can identify as their NOK for the purpose of
HLTA.
This is a PRIORITY list these ARE NOT options.
• Spouse or common-law partner
• Child
• Parent or Guardian
• Sibling
• Grandparents
• Deceased - the person designated by Formation Commander
• Note: boyfriend/girlfriend do not qualify as dependent
Home Location HLTA what is claimable
1. any taxi/bus/train receipts for travel to/from/to
airport/home/airport
2. Car rental – first day and last day – includes fuel
3. if PMV used to provide a Google map showing the mileage,
mileage will be compensated at the low kilometric rate
4. any airport parking receipts, not exceeding 3hrs, if PMV
used as above
****DCBA has ruled that
STAT DECS CANNOT BE ACCEPTED IN PLACE OF MISSING
RECEIPTS!!!!****
Home Location HLTA what is
NOT claimable
10.21.05(3) (Non-reimbursable expenses) The following expenses
will not be reimbursed:
•business or first class travel;
•meals;
•lodging;
•incidental expenses;
•fuel if PMV kilometric rate is claimed;
•automobile rental and associated costs such as fuel during the
period of leave at the member's home or previous place of duty.
Reverse HLTA
10.21.07(1) (Intent) The intent of Reverse HLTA is for members
‘immediate’ NOK to travel the members place of duty outside
Canada to reunite with the member.
PSP will book all RVRS HLTA travel this is due to the fact that we
must establish what the NOK travel allotment is.
Travel will be booked along same guidelines as a Home HLTA
The NOK for Reverse HLTA is as defined per a Home HLTA
Reverse (RVRS) HLTA
NOK is to travel from their place of residence during the
members deployment to/from the airport closest to the port of
call, where the members leave period commences, by the most
economical direct routing and back
The member's travel back to the port of call, if the ship has
sailed, is also reimbursable as part of HLTA but shall not be
included in the HLTA calculation.
Ref CBI 10.21.08 (c) (MFSI)
All communication on RVRS HLTA are from ship/PSP/ship.
Reverse (RVRS) HLTA
All RVRS HLTA Travel must be booked thru PSP as per MOU with CJOC
Same booking parameters as Home HLTA
NOK must:
•travel from the airport closest to their place of residence during the members
deployment to/from the airport closest to the port of call, where the members
leave period commences, by the most economical direct routing and back
•May depart on the evening before the members first date of leave to arrive on
the first date members leave commences.
•Must depart to arrive back in Canada the last day of the members authorized
leave day
Reverse (RVRS) HLTA
The NOK travel allotment is based upon what it would have cost if the
member had flown from post to NOK location as per there approved
leave dates.
If the cost of the NOK flight is equal to or less than what the cost for the
member to have flown home is, then the full cost of the NOK flight is
covered under HLTA.
If the cost of the NOK flight exceeds what the cost for the member to
have flown home is, then only the cost up to the amount of what it would
have cost the member to have flown home would be covered under HLTA
The member would be responsible to cover the amount above this
amount.
Reverse (RVRS) HLTA
Please note: The cost if the member flew home is not to be
treated as an allowance rate.
Reverse (RVRS) HLTA what is
claimable
1. As per Home HLTA for travel in Canada
2. Ground transportation from airport/member location
Long term parking is NOT claimable
DCBA has ruled that
STAT DECS CANNOT BE ACCEPTED IN PLACE OF MISSING
RECEIPTS
3rd Location HLTA
Members should research their intended destination for the Visa
requirements on the passport they will be deploying under before
leaving Canada
Visa requirements:
http://www.cic.gc.ca/english/passport/officialtravel/visa-service.asp
Travel advice and advisories:
http://travel.gc.ca/destinations
Countris requiring Visa for Green passports:
Peru, Thailand, Turkey, UAE, Vietnam
This is not a full list, as entry requirements can change at any time.
What is considered a 3rd Location HLTA
MFSI 10.21.06
A third location is any location outside a radius of 800 km from
the member’s ‘immediate’ NOK, your residence or last place of
duty,
AND
a location outside the Theatre of Operations
That does not mean a member cannot travel
to Canada as a third location
3rd location HLTA
With prior written approval of member’s CO, member
may proceed on leave to:
•another location with or without reuniting with their
‘immediate’ NOK
•3rd
location travel has a set travel allowance per port.
3rd location HLTA
The 3rd
location allowance rate is solely to get the CAF member
to/from post to destination and NOT to travel to multiple 3rd
locations after arrival.
If a member travels from the intended 3rd
location to any other
location(s) they must return back to the original 3rd
location
destination at their own expense to travel back to the ship.
Members may claim the required ground transportation (taxi,
bus, etc) to travel post/airport/post and or airport/hotel/airport
DCBA
3rd location HLTA
If Immediate NOK travel is being claimed, DCBA has clarified
they must travel under the exact same travel guidelines as the
member.
Travel must be direct from airport closest NOK home location
to/from intended destination
3rd location HLTA
Members may book their own travel 3rd
location travel
No advances are given, members will be reimbursed up to the
max 3rd
location allowance upon return to post and filing claim
documents
or
Members may request PSP book their 3rd
location travel
Travel up to the max 3rd
location allowance will be paid directly
by PSP, and costs above allowance to be paid by member.
3rd location HLTA
May claim transportation expenses up to the maximum allowance
Must verify that intent has been met and that 90% was spent on
transportation expenses to receive full amount; otherwise
members will only be reimbursed for their actual and reasonable
claimable expenses.
Only the ‘immediate’ NOK travel may be claimed if there is any of
the allowance left over
If NOK travelling with children ensure a notarized letter is with the
NOK so they can travel with the children outside of Canada by
themselves
What is claimable for 3rd
loc HLTA
Any transportation expenses for the member
and Immediate NOK
1. Transportation from post to destination:
 Airfare, Bus, Train, etc
2. Ground transportation:
 post/airport/post and/or;
 airport/hotel/airport
STAT DECS CANNOT BE ACCEPTED IN PLACE OF MISSING RECEIPTS
3rd Location HLTA what is
NOT claimable
10.21.06(5) (Non-acceptable use) HLTA under this instruction is
not to be used for the following expenses:
•transportation provided by the Canadian Forces
•business or first class travel;
•daily tours or cruises;
•meals;
•lodging;
•incidental expenses (visas, luggage fees) ;
•fuel if a PMV is used; and
•medical and other types of travel insurance including those
charged by the travel agent.
Travel/flight cancellation insurance
• If members book own 3rd
loc HLTA Travel, they should
verify what travel/medical coverage they already
have through their current insurance providers. For
both them and their travel companions.
• Travel insurance recommended for 3rd
location tickets
that are purchased as non-refundable
NOT CLAIMABLE
Questions?
Please never hesitate to ask any questions to
ensure members are informed of exactly
will/will not be covered under the HLTA
Guideline and DCBA rulings.

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HLTA Brief from HMCS Calgary

  • 1. Home Leave Travel Assitance HLTA
  • 2. • Role of PSP - Smooth and streamlined process of booking the members travel. - One point of contact for all policy and travel needs • Partners - Strong partners in CJOC DOURS and Vision One/Uniglobe - Uniglobe can provide all services of a travel agency.
  • 3. Vision One/Uniglobe • Hours of Operation: Monday to Friday, 0500-1700MST • Dedicated Travel Support Team • After Hours Emergency: 7*24 Rescue Line is available to assist after hours and on the weekend.
  • 4. Emergency Situation Procedures at the Airport • Member should be in contact with the airline as the file is now under “Airport Control” • If airline is unable to assist, then please contact Corinna during business hours 0500-1300MST • After hours contact UNIGLOBE 7*24 Rescue Line
  • 5.
  • 6. Travel Arrangements For all HLTA Requests the following are to be sent to PSP through the ships office •Signed copy of members CF100 (Leave Pass) •Completed and signed copy of HLTA Travel Request form •Copy of passport for member and any NOK travelling Passport for HLTA travel is the same passport members have deployed under
  • 7. Travel Arrangements • All travel booked by PSP is done at the refundable airfare rate as per SLA with CJOC to minimize any financial loss or impact if a members HLTA leave period is adjusted or cancelled due to Operational reasons • PSP will raise itineraries and cost sheet(s) for review and approval. • Advise PSP for changes for Departure or Return timings, etc
  • 8. Travel Arrangements • Once approved eTicket will be issued • Any changes to travel after ticket is issued for an: • Operational reason, costs are covered under HLTA and are not the members responsibility to pay. • Personal reason are NOT covered under HLTA and are the members responsibility to pay.
  • 9. Travel Days • Special Leave (Mission Travel) • Actual number of days required to travel to reach destination • Home to Canada 1 day to / 2 days back • 3rd Loc 1 day to / 1 day back • Reverse 2 days to/ 1 day back • Total number of days TBD by TF Commander • Indicated on CF 100 Leave pass
  • 10. Leave Pass / Demande de congé
  • 11. All travel is to be direct Members are not entitled to any form of a stopover during the travel period. A stopover is defined as any intentional interruption of the journey to or from the post for any period of time beyond the time required for the next connecting flight and including any overnight stay. If a member initiates any stopover for personal reasons at any point along the carrier provided routing for the most direct return journey between post and destination it will result in a forfeiture of all travel related expenses associated with that travel. A NOK being claimed for, must travel as per guidelines for the member
  • 12. Passports • GoC position is that Canadian citizens may only travel with one passport. • For CAF members the passport to be used is the one they deploy under. • If it is anticipated that travel will be to/from a country with a visa requirement, then the member must get the required visa for their passport.
  • 13. Claims PSP will generate the CF52 and HLTA Verification form and forward. All claims packages are done by the ship for processing and payment
  • 14. HLTA • 10.21.02(1) (Intent) The intent of HLTA is to assist a member who is deployed or assigned to a place of duty outside Canada to reunite with their next of kin (NOK). • HLTA must be taken while deployed or the benefit lapses • Cannot be taken within the first or last 30 calendar days of deployment.
  • 15. Home Location HLTA All travel will be the most economical direct routing airfare Ref CBI 10.21.05 (a) (MFSI) Total travel time less than 24 hours no lay-overs longer than 5 hours. As per SLA with CJOC. No travel routing via the USA All Home HLTA travel bookings will be made thru PSP Ref CDIO 1.4-11 D Annex M (8)
  • 16. A Home location HLTA is • Where the ‘immediate’ NOK normally resides • Member’s last place of duty • Where the member normally resides *These could all be different or could be one in the same.
  • 17. Who is the ‘immediate’ NOK DCBA has determined the order as to whom a member can identify as their NOK for the purpose of HLTA. This is a PRIORITY list these ARE NOT options. • Spouse or common-law partner • Child • Parent or Guardian • Sibling • Grandparents • Deceased - the person designated by Formation Commander • Note: boyfriend/girlfriend do not qualify as dependent
  • 18. Home Location HLTA what is claimable 1. any taxi/bus/train receipts for travel to/from/to airport/home/airport 2. Car rental – first day and last day – includes fuel 3. if PMV used to provide a Google map showing the mileage, mileage will be compensated at the low kilometric rate 4. any airport parking receipts, not exceeding 3hrs, if PMV used as above ****DCBA has ruled that STAT DECS CANNOT BE ACCEPTED IN PLACE OF MISSING RECEIPTS!!!!****
  • 19. Home Location HLTA what is NOT claimable 10.21.05(3) (Non-reimbursable expenses) The following expenses will not be reimbursed: •business or first class travel; •meals; •lodging; •incidental expenses; •fuel if PMV kilometric rate is claimed; •automobile rental and associated costs such as fuel during the period of leave at the member's home or previous place of duty.
  • 20. Reverse HLTA 10.21.07(1) (Intent) The intent of Reverse HLTA is for members ‘immediate’ NOK to travel the members place of duty outside Canada to reunite with the member. PSP will book all RVRS HLTA travel this is due to the fact that we must establish what the NOK travel allotment is. Travel will be booked along same guidelines as a Home HLTA The NOK for Reverse HLTA is as defined per a Home HLTA
  • 21. Reverse (RVRS) HLTA NOK is to travel from their place of residence during the members deployment to/from the airport closest to the port of call, where the members leave period commences, by the most economical direct routing and back The member's travel back to the port of call, if the ship has sailed, is also reimbursable as part of HLTA but shall not be included in the HLTA calculation. Ref CBI 10.21.08 (c) (MFSI) All communication on RVRS HLTA are from ship/PSP/ship.
  • 22. Reverse (RVRS) HLTA All RVRS HLTA Travel must be booked thru PSP as per MOU with CJOC Same booking parameters as Home HLTA NOK must: •travel from the airport closest to their place of residence during the members deployment to/from the airport closest to the port of call, where the members leave period commences, by the most economical direct routing and back •May depart on the evening before the members first date of leave to arrive on the first date members leave commences. •Must depart to arrive back in Canada the last day of the members authorized leave day
  • 23. Reverse (RVRS) HLTA The NOK travel allotment is based upon what it would have cost if the member had flown from post to NOK location as per there approved leave dates. If the cost of the NOK flight is equal to or less than what the cost for the member to have flown home is, then the full cost of the NOK flight is covered under HLTA. If the cost of the NOK flight exceeds what the cost for the member to have flown home is, then only the cost up to the amount of what it would have cost the member to have flown home would be covered under HLTA The member would be responsible to cover the amount above this amount.
  • 24. Reverse (RVRS) HLTA Please note: The cost if the member flew home is not to be treated as an allowance rate.
  • 25. Reverse (RVRS) HLTA what is claimable 1. As per Home HLTA for travel in Canada 2. Ground transportation from airport/member location Long term parking is NOT claimable DCBA has ruled that STAT DECS CANNOT BE ACCEPTED IN PLACE OF MISSING RECEIPTS
  • 26. 3rd Location HLTA Members should research their intended destination for the Visa requirements on the passport they will be deploying under before leaving Canada Visa requirements: http://www.cic.gc.ca/english/passport/officialtravel/visa-service.asp Travel advice and advisories: http://travel.gc.ca/destinations Countris requiring Visa for Green passports: Peru, Thailand, Turkey, UAE, Vietnam This is not a full list, as entry requirements can change at any time.
  • 27. What is considered a 3rd Location HLTA MFSI 10.21.06 A third location is any location outside a radius of 800 km from the member’s ‘immediate’ NOK, your residence or last place of duty, AND a location outside the Theatre of Operations That does not mean a member cannot travel to Canada as a third location
  • 28. 3rd location HLTA With prior written approval of member’s CO, member may proceed on leave to: •another location with or without reuniting with their ‘immediate’ NOK •3rd location travel has a set travel allowance per port.
  • 29. 3rd location HLTA The 3rd location allowance rate is solely to get the CAF member to/from post to destination and NOT to travel to multiple 3rd locations after arrival. If a member travels from the intended 3rd location to any other location(s) they must return back to the original 3rd location destination at their own expense to travel back to the ship. Members may claim the required ground transportation (taxi, bus, etc) to travel post/airport/post and or airport/hotel/airport DCBA
  • 30. 3rd location HLTA If Immediate NOK travel is being claimed, DCBA has clarified they must travel under the exact same travel guidelines as the member. Travel must be direct from airport closest NOK home location to/from intended destination
  • 31. 3rd location HLTA Members may book their own travel 3rd location travel No advances are given, members will be reimbursed up to the max 3rd location allowance upon return to post and filing claim documents or Members may request PSP book their 3rd location travel Travel up to the max 3rd location allowance will be paid directly by PSP, and costs above allowance to be paid by member.
  • 32. 3rd location HLTA May claim transportation expenses up to the maximum allowance Must verify that intent has been met and that 90% was spent on transportation expenses to receive full amount; otherwise members will only be reimbursed for their actual and reasonable claimable expenses. Only the ‘immediate’ NOK travel may be claimed if there is any of the allowance left over If NOK travelling with children ensure a notarized letter is with the NOK so they can travel with the children outside of Canada by themselves
  • 33. What is claimable for 3rd loc HLTA Any transportation expenses for the member and Immediate NOK 1. Transportation from post to destination:  Airfare, Bus, Train, etc 2. Ground transportation:  post/airport/post and/or;  airport/hotel/airport STAT DECS CANNOT BE ACCEPTED IN PLACE OF MISSING RECEIPTS
  • 34. 3rd Location HLTA what is NOT claimable 10.21.06(5) (Non-acceptable use) HLTA under this instruction is not to be used for the following expenses: •transportation provided by the Canadian Forces •business or first class travel; •daily tours or cruises; •meals; •lodging; •incidental expenses (visas, luggage fees) ; •fuel if a PMV is used; and •medical and other types of travel insurance including those charged by the travel agent.
  • 35. Travel/flight cancellation insurance • If members book own 3rd loc HLTA Travel, they should verify what travel/medical coverage they already have through their current insurance providers. For both them and their travel companions. • Travel insurance recommended for 3rd location tickets that are purchased as non-refundable NOT CLAIMABLE
  • 36. Questions? Please never hesitate to ask any questions to ensure members are informed of exactly will/will not be covered under the HLTA Guideline and DCBA rulings.

Editor's Notes

  1. Smooth and streamlined process of booking the members travel. Bilingual service One point of contact for all policy and travel needs Strong partners in CJOC DOURS and Uniglobe Book travel for member, NOK and any additional travel companions. PSP will assist you with completion of all required paperwork as well as help guide you through the policies. Whether you use Uniglobe services or book on your own PSP provides the same level of service to the CAF member. Any eligible transportation expenses booked with PSP will be paid in advance no out of pocket to the member. Should member make their own travel arrangements the eligible expenses will only be reimbursed upon return from leave and the claim is finalized. Member submits all receipts and other supporting documents to PSP. PSP will complete and submit the claim for the member. This must be done within the first 30 days after return to post.
  2. Refer to sheet in package. Number of days determined by CJOC. Criteria = typical flight schedule – direct routing. 3rd location gets no more SL(MT) than home location regardless of destination. Provide example (Next Slide).
  3. Highlight the SL(MT) versus SL(M)
  4. As indicated on the slide. Emphasize: Benefit to reunite with NOK
  5. Refer to CBI 10.21 as the source policy document. Indicate that a copy can be found in their folder for their reference. The CF has provided you with assistance in the form of the HLTA in order to do that. The CF will cover the cost of the TRANSPORTATION EXPENSES to reunite you with your NOK. Emphasize: Transportation only Member and up to only one (1) NOK can claim eligible transportation expenses PSP is mandated to provide the most direct routing not the most economical. Total travel time less than 24 hours and no lay-overs longer than 5 hours. As per MOU with CJOC.
  6. Define Home location: Where the NOK normally resides Member’s last place of duty Where the member normally resides *These could all be different or could be one in the same. Ex: If a parent is the NOK, The parent may normally reside in Calgary during the summer months and have a residence in Florida for the winter months. Florida could be considered a home location. The residence in Florida must be where the NOK normally resides. It cannot be a vacation destination. Emphasize: When going home you need not worry about cost. Our goal is to provide the member with the most direct routing. As per the MOU with CJOC.
  7. Ex: Taxi – keep receipts Short term parking – keep receipts Bus, train - keep receipts Car rental – first day and last day – includes fuel with receipts POMV – Low rate mileage
  8. You may decide that you would prefer to go on a third location HLTA. You can choose to reunite with your NOK at a third location or you can choose to go to a third location without reuniting with your NOK. A third location allowance is provided. Refer to sheet in package. Determined by DCBA.
  9. What is considered a third location? 800km You can travel to as many locations as you like during your leave period as long as they are approved and they remain outside of the 800km radius. You CANNOT book/reserve anything until you have a signed leave pass because should there be an operational change to your leave any costs associated to changing your leave plans come out of your pocket. The CF will not be responsible and will not reimburse you. I suggest you research your travel plans before leaving Canada so that when the time comes you know exactly what you want to do and what sort of price range you are looking at.
  10. You may decide that you would prefer to go on a third location HLTA. You can choose to reunite with your NOK at a third location or you can choose to go to a third location without reuniting with your NOK. A third location allowance is provided. Refer to sheet in package. Determined by DCBA.
  11. You must choose either a home location or a third location. You CANNOT do a hybrid version. You can transit through an airport within the 800km radius of your home; only if you continue onto your third location destination on the next available flight. That does not mean that you cannot travel to Canada as a third location.
  12. Actual and reasonable: No business class Car rental: reasonable for members needs. Ex: some roads require 4x4. Not claimable: High end sports car (Lamborghini) as that would be considered a recreational activity. Elephant, Dune buggy or day tours – also recreational activities 50% - If unable to separate transportation expenses from food and lodging one can claim 50% (mbr & NOK) 75% - Method includes lodging and transportation – claim 75% On-going travel – Transportation that allows you to continue your travels. Ex: Taxi from hotel to the airport to catch a flight.
  13. Verify what travel/medical coverage you already have through you current insurance providers. For both you and your travel companions. Travel insurance not required for Home location. Travel insurance recommended for 3rd location but not necessary Travel insurance can be provided through Uniglobe NOT CLAIMABLE