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12 Harvard St. Provident Villages, Jesus dela Pena Marikina City
Herma Shipyard Inc.
ericabamianobongcayao@gmail.com+632
About Me
A 22-year old student of Masters
in Business Administration and a
graduate of Business Administration
Major in Marketing Management – a
proud servant of God.
A Marketing Professional with
almost three (3) years of extensive
working experience in sales and
marketing profession. Adept in
networking and strategic sales and
marketing which leads to achieving
both client and organization
expectations.
A working student since 2007 to
finance studying expenses - was once
a kids’ tutor, cultural dancer, and a
band vocalist.
Hobbies and Interests
General Description: Directly reports to Marketing Manager, Executive Vice
President. In charge for company's marketing and sales activities.
Duties and Responsibilities:
o Updates Client database from time to time
o Handles new and old clients to retain the service partnership
o Conducts Marketing Research for company's Marketing Strategy enhancement
o Facilitates Marketing activities (e.g. exhibits)
o Monitor Project Progress
o Prepares Revenue vs Operations Cost Forecast
o Prepares Monthly Revenue Forecast
o Designs service proposal tailor fit to client's needs
o Writes and Revises work instructions of Marketing department
o Monthly Reports on:
• Vessel's Dry docking Schedule
• Contracts Monitoring (including closed and under negotiation deals)
• Business Review (current status of the company in terms of achieving
quota)
Marketing Officer
+632 917 489 2780
Sept 2015
Present
General Description: Directly reporting to VP for Sales and Marketing and in charge
marketing activities expanding company’s network.
Duties and Responsibilities:
o Publishes pricing schedules by verifying freight rates, charges, and allowances.
o Updates competitor database by inputting data from field sales; compiling,
consolidating, formatting, and summarizing information, graphs, and presentations;
distributing reports.
o Supports sales presentations by assembling quotations, proposals, videos, slide shows,
demonstration and product capability booklets; compiling account and competitor
analyses.
o Updates job knowledge by participating in educational opportunities.
o Accomplishes marketing and organization mission by completing related results as
needed.
Marketing Assistant
Geo Surveys and Mapping Inc.
Jun 2014
Mar 2015
General Description: Supporting Pitney Bowes, US-based Company for account
reconciliation – business-to-business.
Duties and Responsibilities:
o Resolve customer complaints via phone, email, mail, or social media.
o Use telephones to reach out to customers and verify account information.
o Cancel or upgrade accounts.
o Assist with placement of orders, refunds, or exchanges.
o Advise on company information.
o Work with customer service manager to ensure proper customer service is being delivered.
o Compile reports on overall customer satisfaction.
Account Resolution Specialist
Sitel Philippines Corporation
Nov 2013
Jun 2014
Page 1 of 2
Technical Skills
Adobe Photoshop
Microsoft Word
Microsoft Excel
MS Powerpoint
MS Publisher
Journalism
Photography
English Fluency
Page 2of 2
Personal Skills
Leadership
Management
Creativity
Analytical
Independence
Flexibility
Diligence
Interpersonal
Organized Events
EVENT ORGANIZER
PLMar Alumni Assembly
EVENT ORGANIZER
Battle of the Bands
PLMar
EVENT ORGANIZER
Colleges’ Leaders Assembly
PLMar
EVENT ORGANIZER
Redcross Youth Blood Letting
PLMar
EVENT ORGANIZER
Pork Barrel Issues Seminar
PLMar
EVENT ORGANIZER
College Variety Show
PLMar
EVENT ORGANIZER
Conquer.Battle.Acquire.2.0
PLMar
EVENT CHAIRMAN
Game Changer Business Plus
PLMar
EVENT ORGANIZER/HOST
Research Colloquim
PLMar
EVENT ORGANIZER/HOST
The Redemption of Amalayer Girl:
The Power of Words in Business
PLMar
Jul 2015
Mar 2014
Dec 2013
Nov 2013
Oct 2013
Sept 2013
Sept 2013
Aug 2013
Mar 2013
Mar 2013
Jul 2014
Present
Masters in Business Administration
Pamantasan ng Lungsod ng Marikina
B.S in Business Administration
Pamantasan ng Lungsod ng Marikina
Jun 2010
May 2014 Major in Marketing Management
VICE PRESIDENT
PLMar Alumni Association
VICE PRESIDENT
Central Student Government
PLMar
SENIOR SECRETARY
Junior Marketing Mngt Assoc.
PLMar
COLUMNIST AND WRITER
Business Buzz - CBA
PLMar
FEATURE WRITER
Valley Voice
PLMar
PHIL. REDCROSS VOLUNTEER
2015 to
Present
2013
2014
2011
2014
2012
2013
2013
2014
2010 to
Present
Natatanging PLMarian Leadership Awardee
Pamantasan ng Lungsod ng Marikina
2013
2014
Guest Speaker
Pamantasan ng Lungsod ng Marikina
Human Resource Management Seminar
2014
Mr. Ramon J. Socco Jr.
Marketing Manager
Herma Shipyard Inc.
09175718150
Mr. Mark Glenn Millan
Executive Vice President
Herma Shipyard Inc.
09175547652
Mr. Richard Tolentino
Team Manager
Sitel Philippines Inc, Eastwood
09058229880
Mr. Franklin E. Ayuson
Dean, College of Business Administration
Pamantasan ng Lungsod ng Marikina
09158906767
ATTESTATION
“I hereby certify that above information areall true and correct to the best of my knowledge. This is for
reference purpose only. None of the information indicated herewith should be divulged without the
permission of the signatory. Should there will be case/sthat some or all of the information were used against
to its purpose; the signatorycannot be held liable for the dissemination and incorrect handling information.”
Erica B. Bongcayao

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Erica_Resume

  • 1. 12 Harvard St. Provident Villages, Jesus dela Pena Marikina City Herma Shipyard Inc. ericabamianobongcayao@gmail.com+632 About Me A 22-year old student of Masters in Business Administration and a graduate of Business Administration Major in Marketing Management – a proud servant of God. A Marketing Professional with almost three (3) years of extensive working experience in sales and marketing profession. Adept in networking and strategic sales and marketing which leads to achieving both client and organization expectations. A working student since 2007 to finance studying expenses - was once a kids’ tutor, cultural dancer, and a band vocalist. Hobbies and Interests General Description: Directly reports to Marketing Manager, Executive Vice President. In charge for company's marketing and sales activities. Duties and Responsibilities: o Updates Client database from time to time o Handles new and old clients to retain the service partnership o Conducts Marketing Research for company's Marketing Strategy enhancement o Facilitates Marketing activities (e.g. exhibits) o Monitor Project Progress o Prepares Revenue vs Operations Cost Forecast o Prepares Monthly Revenue Forecast o Designs service proposal tailor fit to client's needs o Writes and Revises work instructions of Marketing department o Monthly Reports on: • Vessel's Dry docking Schedule • Contracts Monitoring (including closed and under negotiation deals) • Business Review (current status of the company in terms of achieving quota) Marketing Officer +632 917 489 2780 Sept 2015 Present General Description: Directly reporting to VP for Sales and Marketing and in charge marketing activities expanding company’s network. Duties and Responsibilities: o Publishes pricing schedules by verifying freight rates, charges, and allowances. o Updates competitor database by inputting data from field sales; compiling, consolidating, formatting, and summarizing information, graphs, and presentations; distributing reports. o Supports sales presentations by assembling quotations, proposals, videos, slide shows, demonstration and product capability booklets; compiling account and competitor analyses. o Updates job knowledge by participating in educational opportunities. o Accomplishes marketing and organization mission by completing related results as needed. Marketing Assistant Geo Surveys and Mapping Inc. Jun 2014 Mar 2015 General Description: Supporting Pitney Bowes, US-based Company for account reconciliation – business-to-business. Duties and Responsibilities: o Resolve customer complaints via phone, email, mail, or social media. o Use telephones to reach out to customers and verify account information. o Cancel or upgrade accounts. o Assist with placement of orders, refunds, or exchanges. o Advise on company information. o Work with customer service manager to ensure proper customer service is being delivered. o Compile reports on overall customer satisfaction. Account Resolution Specialist Sitel Philippines Corporation Nov 2013 Jun 2014 Page 1 of 2
  • 2. Technical Skills Adobe Photoshop Microsoft Word Microsoft Excel MS Powerpoint MS Publisher Journalism Photography English Fluency Page 2of 2 Personal Skills Leadership Management Creativity Analytical Independence Flexibility Diligence Interpersonal Organized Events EVENT ORGANIZER PLMar Alumni Assembly EVENT ORGANIZER Battle of the Bands PLMar EVENT ORGANIZER Colleges’ Leaders Assembly PLMar EVENT ORGANIZER Redcross Youth Blood Letting PLMar EVENT ORGANIZER Pork Barrel Issues Seminar PLMar EVENT ORGANIZER College Variety Show PLMar EVENT ORGANIZER Conquer.Battle.Acquire.2.0 PLMar EVENT CHAIRMAN Game Changer Business Plus PLMar EVENT ORGANIZER/HOST Research Colloquim PLMar EVENT ORGANIZER/HOST The Redemption of Amalayer Girl: The Power of Words in Business PLMar Jul 2015 Mar 2014 Dec 2013 Nov 2013 Oct 2013 Sept 2013 Sept 2013 Aug 2013 Mar 2013 Mar 2013 Jul 2014 Present Masters in Business Administration Pamantasan ng Lungsod ng Marikina B.S in Business Administration Pamantasan ng Lungsod ng Marikina Jun 2010 May 2014 Major in Marketing Management VICE PRESIDENT PLMar Alumni Association VICE PRESIDENT Central Student Government PLMar SENIOR SECRETARY Junior Marketing Mngt Assoc. PLMar COLUMNIST AND WRITER Business Buzz - CBA PLMar FEATURE WRITER Valley Voice PLMar PHIL. REDCROSS VOLUNTEER 2015 to Present 2013 2014 2011 2014 2012 2013 2013 2014 2010 to Present Natatanging PLMarian Leadership Awardee Pamantasan ng Lungsod ng Marikina 2013 2014 Guest Speaker Pamantasan ng Lungsod ng Marikina Human Resource Management Seminar 2014 Mr. Ramon J. Socco Jr. Marketing Manager Herma Shipyard Inc. 09175718150 Mr. Mark Glenn Millan Executive Vice President Herma Shipyard Inc. 09175547652 Mr. Richard Tolentino Team Manager Sitel Philippines Inc, Eastwood 09058229880 Mr. Franklin E. Ayuson Dean, College of Business Administration Pamantasan ng Lungsod ng Marikina 09158906767 ATTESTATION “I hereby certify that above information areall true and correct to the best of my knowledge. This is for reference purpose only. None of the information indicated herewith should be divulged without the permission of the signatory. Should there will be case/sthat some or all of the information were used against to its purpose; the signatorycannot be held liable for the dissemination and incorrect handling information.” Erica B. Bongcayao