Resume for Daniel Gross, updated for 2014

1. Daniel W Gross
10020 Creekwood Dr. Felton, CA 95018
(home) 831.335.8433 (cell) 831.234.8838
e-mail: grossdaniel@hotmail.com
Work Experience
Hypnosis Santa Cruz - 5435 Scotts Valley Dr. Scotts Valley, CA
5/12 – current
Certified Clinical Hypnotherapist – Self Employed
Assisting clients using hypnosis to achieve weight loss, smoking cessation, eliminate fears and
phobias, and reduce stress. Also, helping clients to improve their internal and interpersonal
communication for more positive outcomes and goal achievement.
Rocket Mobile/Buongiorno USA - 485 Alberto Way Los Gatos, CA
3/06 – 5/12
Content Programmer (8/07 – 5/12)
Programming and maintenance of Verizon’s VZWPix and Rocket Mobile’s Wallpaper Mart, Mall,
and Girl Power applications with weekly review and refresh of content. Responsible for cell
phone wallpaper content and manifest ingestion, as well as Verizon team special requests.
Performed MySQL database queries and cleanup along with Perl script re-writes for database
updates. Crop, resize, rename, and modify images in Adobe Photoshop and Illustrator to meet
both engineering spec and content guidelines. Review possible new content partners to drive
sales, and maintain existing partner relationships and resolve issues through phone and email
contact. Installation and configuration of LAMP (Linux, Apache, MySQL/PHP) and Drupal 5.x/6.x
content management systems for engineering and management evaluation. Provided feedback
to engineers regarding internal development of proprietary CMS for Verizon.
Demonstrated Rocket Mobile technology and benefits at CTIA ’08 in Las Vegas.
QA Test Engineer – BREW applications (3/06 – 8/07)
Installed and tested BREW firmware builds on pre-production Motorola (KRZR, RIZR, and
RAZR2) and Samsung (stillborn Unison project) phones. Tested Rocket Mobile’s SMS, MMS,
and Calendar applications using automated and manual test scripts, QPST, Motorola/Samsung
proprietary software, and BREW SDK tools.
Smith MicroSystems (was Allume/Aladdin Systems)
185 Westridge Dr. Watsonville, CA 95076
9/03 – 3/06
QA Test Engineer - Windows (Lead): Performed black box and Windows XP logo testing of
file compression and spyware removal utilities, anti-spam, and other PC utility software. Wrote
test cases and documentation, reviewed Tech Support issues from users and interfaced with
developers to implement solutions.
Demonstrated Smith MicroSystems Macintosh software at the ‘04, ‘05 and ‘06 MacWorld
expositions.
Perot Systems (for CHW) (contract w/Chimes)
6/03 - 9/03
Dominican Hospital-Santa Cruz, CA / Sequoia Hospital-Redwood City, CA
Field Support Specialist: Maintained, repaired, and upgraded user PC’s, thin clients and
portable wireless 802.11b clients in a hospital setting. Reset passwords and other authentication
scenarios. Provided on-call service during off-hours to reduce/eliminate downtime. Responded to
help tickets in a timely and efficient manner. Configured, repaired and replaced peripheral
devices, such as external drives and network printers. Rebuilt PC’s using Norton Ghost images.
Installed and configured Citrix middleware and IBM AS/400 emulator software.
Operations: Responsible for printing, bursting, organization and delivery of weekend batch job
reports. Performed Windows server and other hospital server admin software backups and
maintenance.

2. Starfish Software Scotts Valley, CA
11/98 - 11/02
Software QA Engineer (11/98 – 11/02)
Motorola Platform 2000: Tested pre-release Motorola P2k CDMA, TDMA, and GSM phone
builds with pre-release TrueSync, Starfish/VoiceStream GPRS, and Motorola wireless modem
software. Wrote test cases, built/ran automated test suites with SILK, and logged bugs.
Coordinated with Motorola engineers regarding bugs/interface issues.
Starfish/VoiceStream GPRS: Black box tested Starfish designed GPRS software. Verified
functionality/connectivity of VoiceStream-branded software to Motorola and Nokia test phones.
Starfish TrueSync Plus 3.x: Wrote test cases, ran test suites, and logged bugs for Starfish
TrueSync Plus data synchronization software via wireless LAN and USB synchronization cables.
Tests included Nokia, Ericsson and Motorola phones along with WinCE (Pocket PC) and Palm
devices.
ClipOn: Performed black box functional testing of new firmware builds for Starfish-designed
Motorola ClipOn PIM device. Wrote test cases, ran test suites, and logged bugs for Starfish
TrueSync Plus data synchronization software. Testing included desktop PIMs (Outlook, Lotus
Notes/Organizer, TrueSync Desktop), devices/phones (Palm III/V, Motorola ClipOn, StarTAC)
and browser-based server PIMs (Excite Planner, Yahoo!, TrueSync.com).
Excite Planner (Lead): Performed QA testing of Planner's HTML browser interface with
TrueSync Server/Oracle database back end. Installed and smoke tested TrueSync Server builds
before shipment to Excite.
QA Lab: Setup and networked two Windows QA test labs. Built Windows and Linux PCs.
Installed and configured network hubs/cards (wireless and attached) and modems. Administered
QA lab’s Exchange 2000 Server; added users, profiles, and e-mail accounts. Created and
installed Ghost images for test PCs. Handled IT networking related issues within the QA group.
Program Manager (4/00 – 4/01)
Motorola: Managed the technical aspects for re-release of the TrueSync Connectivity Kit for the
Motorola StarTAC legacy phone. Resolved communication issues/bugs regarding newer
versions of both Starfish software and StarTAC hardware. Reviewed technical
documentation/user’s manual for accuracy.
Excite Planner: Managed the Starfish/Excite relationship. Provided on-site technical
consultation and support for Excite personnel regarding new features, bug fixes, and
performance improvements. Tracked and scheduled new features, bugs, and deprecations for
Excite Planner’s implementation of TrueSync Server and TrueSync Plus desktop software.
Coordinated with Starfish software engineers to ensure timely release of new TrueSync Server
builds. Verified results of automated Java/XML tests. Monitored Excite's server performance
statistics and logs. Deciphered programmer's sometimes-cryptic code comments. Packaged and
delivered Java server builds to Excite.
Fujitsu Personal Systems, Inc. (contract w/Heuristics) Santa Clara, CA
8/98 –
11/98 Software QA Engineer
Performed black box testing of Phoenix BIOS and Fujitsu-developed Windows utilities with
Fujitsu Stylistic pen tablet PCs running Windows NT/98/95.Testing included various modem and
PCMCIA cards, serial, parallel, infrared, and USB port devices .
ETAK Menlo Park, CA
4/96 –
8/98 Software QA Specialist
Tested multi-platform software using laptop PC’s, Sony NVX map and Delco PCMCIA map card
reader hardware. Performed black box testing on Win 98/95 platforms of Sony/ETAK SkyMap
mapping software with PCMCIA peripheral devices (GPS, Network, Modem, and CD-ROM).
Wrote test plans and test case documents.
IT tasks: Performed PC setup and network configuration using TCP/IP, installed operating
systems and applications, along with hardware/software maintenance on all PC’s
(desktop/laptop) for a Quality Assurance lab of 10 employees. Made hardware/software
recommendations and purchases to QA Manager for test and production usage. Demonstrated
Etak SkyMap mapping software features and benefits at the 1998 CES trade show (Las Vegas,
NV) and 1998 PC Expo trade show (New York, NY)

3. Education
XML Primer - UCSC Extension- San Jose, CA 0.5 Units (1 day class)
11/15/00
Intro to Programming Using Java - UCSC Extension- Cupertino, CA 3 Units
10/00 - 12/00
Visual Basic Programming - UCSC Extension - Cupertino, CA
3 Units
7/97 - 9/97
Computer Learning Center San Jose, CA Certificate of Diploma - Programming 11/94 2/96
Learned application design and development in C and COBOL on IBM PCs and UNIX
workstations: coding, debugging, and documentation of programs using structured programming
techniques.
Software
Operating Systems: Microsoft Windows- Windows 8/7/Vista/XP/2000/NT4/98/95/3.11
LINUX Red Hat, Ubuntu, ZorinOS SOLARIS SunOS 5.6, 4.1.4 UNIX System V MACOS OSX
Servers: Windows 2000/NT4/Exchange 2k Server, XAMPP/LAMP, Macromedia JRun 3.0,
jServe, Starfish TrueSync Server
Office: MS Office 97/2k/XP/2k3, 2010 (Word, Excel, PowerPoint, Outlook), MS Project 2k,
Adobe Web Suite 5.5: Photoshop, Illustrator, Dreamweaver, Acrobat Pro
Browsers: IE 5-10.x, Mozilla Firefox/Waterfox 1.0 - 24.x, Safari 5.x, Google Chrome 20.x-28.x
Server/IT Tools: VPN, VNC, Hyena, DameWare, Filezilla
Web Programs: Wordpress, Google Calendar, SkyDrive, Drupal CMS, LogMeIn, Skype
Shells/Protocols: Korn, C, Telnet, FTP, SFTP, PuTTY
Programming: MS Visual Studio/SourceSafe, Segue Silk, Visual Basic 5.0, Borland JBuilder
3.5,
Incident/Bug Tracking: TestTrack Pro, Remedy, Track
Hardware
PC- Intel and AMD-based x86 servers, desktops, notebooks, tablets and pen-based portables
UNIX SUN TurboSPARC 5, SCO/UNIX System V workstation
Portable Devices/Phones: Android Stratosphere 2, iPhone 3 and 4, Compaq iPaq Pocket PC,
Palm III/V, Motorola Platform 2k & StarTAC, Nokia, and Ericsson phones