1. Profile
Enthusiastic, judicious, and conscientious Lab Administrator of 10+ years working with software,
firmware, and hardware development teams. Capable of managing resources for teams of 3 to 200
engineers across multiple geographies and timezones. Ability to right-size tools and resources for
engineer success and company objectives.
Experience
LAB ADMIN III, NETAPP INC., SUNNYVALE, CA — 2008-PRESENT
Currently co-managing a lab for ~300 users,with specific support responsibilities for platform
software, NIC development, BMC/service processordevelopment, and BIOS development.
Previously supported specialized “tiger” team for a one-off exploratory project in hardware abstraction
layer design.Required “ground-up” development of test systems,management and (stress)test
networks.
Have handled materials purchases and systems for users across multiple timezones/geographic areas,
and have provided guidance to engineering management for capital and operational expenses across
multiple projects and objectives.
Work closely with engineers, program, and product management to ensure smooth operation of
systems underjoint development and test.Assist platform software developers in supporting
Beta/CustomerZero configuration and bring-up of ODM hardware.
Acquired basic script and automation skills to meet demands of larger userbase, and can use basic
web tools to publish and disseminate information to users.
MTS- LAB ADMIN, NETAPP INC., SUNNYVALE, CA — 2005-2008
Supported smaller userbase of NIC and NIC-QA teams. Supported two critical field escalations,
requiring build-out and monitoring of lab systems,and executing tests at prescribed times. Expanded
systemmaintenance and management skills to include data-center L2 networking switches.Assisted
Site IT and Engineering Services groups with large -scale move of NIC and NIC-QA teams to new lab
site (intra-campus).
LAB ADMIN II, NETAPP INC., SUNNYVALE, CA — 2003-2005
Technical “Go-fer,” servicing engineering specific labs for NIC development and Platform SW
Development. Continued RCA/RMA handling/management of select issues.
SELF-EMPLOYED/CONTRACTOR (NETCACHE/NETWORK APPLIANCE) — 2001-2003
Worked part-time in smaller NetCache organization helping RCA known field failures on smaller
OEM-based system. Performed other basic management tasks including racking and power on of
systems,and initial boot verification.
Brian W. Anderson
408-623-9809 b.w_anderson@sbcglobal.net 3847 Panda Pl. San Jose, CA 95117

2. Education
Pacific Lutheran University, Tacoma, WA — Bachelor’s of Music Education (B.M.Ed.), 1997
UCSC Extension, Sunnyvale, CA - Software Quality Assurance -2008
Foothill College, Los Altos Hills, CA - Network Engineering (CCNA Prep) - 2010-2011
Skills
OS: Linux (RHEL, CentOS, SL, Fedora), FreeBSD, Windows (XP, 7, 10 Desktop only), NetApp
DataONTAP (v.7-9), Cisco iOS, Cisco NexOS, OS X, Apple iOS
Languages: HTML, XML, YAML (for Ansible), Python (beginner)
Automation Framework: Ansible, shell scripting (basic)
References
Available upon request.