Crichton Odom has over 20 years of experience in technical roles. He holds a B.S. in Information Technology from University of Phoenix and has worked in engineering, product support, and program management roles for companies including Asyst Technologies, Raytheon, and the U.S. Army. His experience includes developing new products, resolving issues, training personnel, and managing teams and projects.

1. Crichton (Odie) Odom III
Email crichtonodomiii@yahoo.com
Website http://linkedin.com/in/crichtonodomiii
EDUCATION
University of Phoenix – Phoenix, AZ
B.S. Information Technology, 2005
EXPERIENCE
Asyst Technologies – Fremont, CA (August 2000 to March 2009)
Sr. Applications / Product Support Engineer - Permanent
Research, collect, and report on the ability and capacity of company and competing products. Aid in the
design, development, and redesign of automated systems. Provide 24x7 Technical/Product support for
customer's software and hardware issues. Provide equipment functionality and capability reports to the
sales force. Act as technical liaison to the sales team. Drive continuous system improvement to increase
mean time between failures (MTBF). Present issue resolutions to executive management and international/
domestic customers. Track tickets using Remedy and Crystal Reports. Prioritize work for repair team to
assure shortest mean time to repair (MTTR). Provide regular progress reports to customer and Vice
President of Sales. Train Field Services, Engineering and Customer on new products.
• Led an international team of engineers while integrating multi-company platforms to increase
throughput by 111 percent.
• Resolved Local Area Network (LAN) issues resulting in the win of a $12M contract.
• Led 15 engineers in development of new product resulting in a design win.
• Developed procedure for system disaster recovery saving the customer 11 hours in network outage.
Technical Environment: Windows 2000 Server, Vista Professional, XP Professional, 2000 Professional,
NT, VXWorks, Oracle 8, MySQL, Netgear Gigabit Switch, Linksys/Cisco Wireless Routers, IBM E-
Server, Remedy, AutoCAD, Crystal Reports, WPA, WEP, Dreamweaver, Flash, Photoshop, Microsoft
Office, Microsoft Project, Microsoft Outlook, Microsoft Exchange, Microsoft Visio, Adobe Acrobat, ARP,
FTP, Norton (Symantec) Internet Security, McAfee Internet Security, Kaspersky Internet Security,
TeamViewer Remote Desktop, TrueImage, Norton Ghost
Raytheon – Greenville, TX
July 1999 - August 2000
Test and Integration Program Manager – Permanent
Review definitions, documentation, modifications, and performance tests for systems and components.
Define quality control standards and the maintenance programs with customer and engineering groups.
Provide regular progress reports to group program manager. Provide technical insight into integrated
systems. Procurement for parts through SAP.
• Revised manufacturing schedule to recover 5 weeks of schedule from 2 months of lost schedule.
• Led development of test procedures that identified design flaw saving 10 weeks of production
schedule.
• Identified incompatibilities in customer requirements that would have resulted in catastrophic failure of
system saving the customer $5M.

2. Technical Environment: Windows 2000 Professional, NT, 98, DOS, VXWorks, Linksys Routers, WEP,
SAP, Dreamweaver, Photoshop, Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft
Exchange, FTP, Norton (Symantec) Internet Security, McAfee Internet Security, RemotePC
U.S. Army - Fort Hood, TX
April 1989 – June 1999
Surveillance System Maintenance Supervisor - Permanent
Analyze system functions. Develop, improve, maintain, and implement systems. Train users and
subordinates in use and maintenance of equipment. Log, assign, and resolve issue tickets. Maintain
wireless connections, network, and various RF systems. Return defective parts through RMA process.
• Led group in the 75 percent reduction in the reporting time of data.
• Supervised the maintenance of network resulting in a 98 percent uptime.
• Led the establishment and maintenance of organization’s first Intelligence Processing Facility via
Wide Area Networks (WAN).
• Trained over 70 personnel in system and equipment disaster recovery resulted in improved
organizational readiness.
Technical Environment: Windows 98, OS/32, Microwave Datalink, Photoshop, Microsoft Office,
Microsoft Project, Microsoft Visio, Microsoft Exchange, FTP, Norton (Symantec) Internet Security,
McAfee Internet Security
HONORS AND ACTIVITIES
Atmel Supplier of the Year
Military Intelligence Center and School Distinguished Graduate
Letter of Appreciation from the US Air Force