Digital Government: Not Complicated, Just Hard
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Digital government: The document discusses the UK Government Digital Service (GDS) and its approach to digital government transformation. The GDS aims to change how government works by shaping language, processes, and delivering services based on user needs rather than inflicting technology systems on users. The GDS promotes a new way of doing digital service design through small, multi-disciplinary teams focused on reinventing services using the internet to make them simple.
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Digital Government: Not Complicated, Just Hard
- 1. Digital government: Not complicated. Just hard. Tom Loosemore UK Government Digital Service GDS
- 2. GDS
- 3. GDS
- 4. GDS
- 6. The Strategy is Delivery GDS
- 7. GOV.UK Transformation Identity Assurance Technology Performance GDS
- 8. GOV.UK GDS
- 9. 25 of the most important transactions in government gov.uk/transformation GDS
- 11. GDS
- 13. GDS
- 14. We're not here to change government websites. GDS
- 15. We're here to change government. GDS
- 16. How? GDS
- 17. Shape. Language. Process. GDS
- 18. Recognise this process? GDS
- 19. 1. Write Policy 2. Guess Requirements 3. Procure IT system 4. Inflict on Users 5. Operate (aka Stasis) GDS
- 20. It was broken before. Now, it’s existential. GDS
- 21. There is a better way. GDS
- 23. Digital service design “Reinventing services using the opportunities given to us by the Internet” GDS
- 24. GDS Get a room.
- 25. GDS Gather a small, talented, multi-disciplinary team.
- 27. Make sure they understand the policy intent GDS
- 28. GDS
- 29. GDS Make sure they understand your values and your principles
- 31. Then let them focus on user needs. GDS
- 32. GDS
- 33. GDS Do the hard work to make it simple
- 34. GDS
- 35. GDS
- 36. GDS
- 37. Thank You @tomskitomski GDS
Editor's Notes
- Hello. Get excited and make things.
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- Including...
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- If outside, show, don’t tell. TWFY Don’t shout Institutions vg at ignoring those shouting at them. Outside, slow
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- If outside, show, don’t tell. TWFY Don’t shout Institutions vg at ignoring those shouting at them. Outside, slow
- If outside, show, don’t tell. TWFY Don’t shout Institutions vg at ignoring those shouting at them. Outside, slow
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.
- Capital, UMS, BBC World Cup, blah blah blah. Producer, Editor, Senior Producer, Delivery Lead, Head of this, that and the other. All along, I was a product manager, or I was hiring product managers.