
Organization / Workplace
AktivresearchLocation
London, United Kingdom United KingdomOccupation
User Research, Service Design & UXIndustry
Technology / Software / Internet
About
I help teams build a clear picture of who is (or isn't) using their products and services - and I help them understand what they should do about it. I’m currently freelancing, setting up an experience design centre for a large healthcare organisation. Before that I was working for the Government Digital Service, making public services work better for everybody. Before that I was at Made by Many where I helped organisations create, launch and operate new products and services. Maybe i could help you do something similar?