How GOV.UK Common Platforms are helping local authorities transform services for their residents - Laura Payten (Government Digital Service)
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This was presented at mySociety's TICTeC Local 2019 conference, which was held on 1st November 2019 at City Hall in London. More details on the conference can be found here: https://tictec.mysociety.org/local/2019
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How GOV.UK Common Platforms are helping local authorities transform services for their residents - Laura Payten (Government Digital Service)
- 1. Laura Payten Engagement Manager Government Digital Service
- 2. What is Government as a Platform?
- 3. Government as a Platform provides shared components that make services easier to create and cheaper to run GDS
- 4. Messages Messages Information Payments Registers Verification Hosting
- 5. GOV.UKGOV.U K Notify GOV.UK Notify GOV.UK GOV.UK Pay Registers GOV.UK Verify GOV.UK
- 6. GOV.UK Pay The payments platform for the UK public sector
- 7. What is it?
- 8. GOV.UK Pay is a simple way for service teams to take and manage payments online
- 11. GDS
- 12. Why did we build it?
- 13. GDS But paying government is often too difficult for the user, and hard to manage for the service.
- 14. GDS Make it easier for users to pay for government services Make it easier and cheaper for service teams to take and manage payments
- 15. Make it easier for users
- 16. GDS Fully accessible and user tested services
- 18. GDS Take payments, issue refunds and run reports on your payments
- 19. Security is built in
- 20. GDS GOV.UK Pay is robust, secure and fully Payment Card Industry (PCI) compliant
- 21. Used across the public sector
- 22. GDS
- 23. Start taking payments in a day
- 24. GDS Receive payments and issue refunds, simply, quickly and securely using payment links.
- 29. Cost
- 30. There is no charge to use GOV.UK Pay. GDS
- 31. You continue to pay the transaction rates of the Payment Service provider. GDS
- 32. Reporting
- 34. Branding
- 35. Use GOV.UK Pay or your own logo GDS
- 37. "GDS sharing GOV.UK Pay to the rest of the public sector has meant that we do not need to build the same thing over and over again, ultimately saving public money." Operations Manger, Dorset Council GDS
- 38. www.gov.uk/pay
- 39. GOV.UK Notify The messaging platform for the UK public sector
- 40. What is it?
- 41. GOV.UK Notify is a simple way for service team to provide information to user, keeping them informed of their application and key information
- 43. Why did we build it?
- 44. GDS 1 in 4 calls to government are someone asking for an update
- 45. Make it easier for users
- 46. GDSGDS Notify is custom built to meet the needs of government services It’s easier, more resilient and cheaper
- 47. Control message content in real-time GDS
- 48. Personalise it or keep it as it is GDS
- 53. “We used GOV.UK Notify during the European Parliamentary Election this year ... The system is ideal for getting huge databases circulated that are problematic if run through the Council’s infrastructure” Tower Hamlet's Head of Electoral Services GDS
- 54. Cost
- 55. - No cost for emails - First 25,000 text messages are free for local authorities - Letters sent from as little as 60p GDS
- 57. Thanks! Laura Payten Engagement Manager Government Digital Service