Business coaching

1. RACING TO VICTORY
COACHING CAN BE THE
DIFFFERENCE
“YOU WIN WITH PEOPLE.”
Joe Gibbs, NFL Coach and Race Car Owner

2. Coaching
• PHILOSOPHY
• PROCESS
• PRINCIPLES
• PRACTICES
Good, better, best; never let it rest until the
good becomes better and the better best.

3. Philosophy
BELIEVE

4. Process
PLAN
PROBE
P E R F O R M
PREPARE
F O C U S

5. Principles
Coax answers
Ownership of the VICTORY remains with the individual
or organization
Assess the environment
Commend the positive, build on strengths, and eliminate
weaknesses
Helps the individual or organization stretch expectations

6. Practices
• Organizational Coaching
• Team Coaching
• Individual Coaching

7. Organizational Coaching
Customer
Visioning
Creates a
common focus
Involving
Everyone
Establishes team-based
organization
Continuously
Improving
Achieves excellence
Training,
Educating,
Coaching , etc.
Develops learning
culture
Owning the
Work Process
Fosters empowerment
Recognizing &
Rewarding
Builds high performance
Yearning for
VICTORY
Ensures success

8. Managing for VICTORY
Visioning – Creates a Common Focus
Involving Everyone - Establishes a Superior Organization
Continuously Improving - Achieves Excellence
Training, Educating, etc. - Develops Learning Culture
Owning the Work Process - Fosters Empowerment
Recognizing and Rewarding - Builds High Performance
Yearning for VICTORY - Ensures Success
Customers Drive VICTORY
Progressive Leadership Guides VICTORY

9. POWER CIRCLE
C U S T O M E R
P U R P O S E P E O P L E
P R O C E S S
P E R F O R M A N C E
P R A IS E
P A S S I O N
P R O G R E S S
P R I D E

10. Progressive Leadership
Lead By Example
Establish and Maintain a Common Purpose
Act to Build a Team Organization
Drive Excellence
Enhance Others
Reinforce Progress

11. Build a Foundation
INTEGRITY TRUST ETHICS
COMMUNICATION

12. Manage Changes
Communicate
Have structured activities
Acknowledge people concerns
Nurture individual differences
Get focused on real issues by setting priorities
Encourage creativity and innovation
Set a positive example

13. Use Process
DELEGATE DIRECT
COACH
DIRECTIVE
SUPPORTIVE
SUPPORT

14. Team Coaching
Trust
Effective communication, especially listening
Attitude positive “can do”
Motivation to perform and improve
We mentality
Ownership of process with pride
Respect for and consideration of others
Keep focus

15. Individual Coaching
Instilling pride of accomplishment
Nurturing individual self-esteem
Developing abilities
Increasing use of individual differences
Visualizing success
Improving communications and relationships
Dealing with change
Using constructive feedback
Allowing innovation and creativity
Leading others

16. FIVE STEPS TO DEVELOP SKILLS
• Introduce -Tell - Direct
• Demonstrate - Show - Coach
• Encourage Practice -Let Try - Support
• Attend to the Positive - Praise progress
• Let Trainee Perform - Do - Delegate

17. Focus on Competence

18. Develop Learning Culture
• Educate
• Self-Develop
• Train
• Experiment
• Facilitate
• Coach
• Mentor

19. Understand Levels of Change
KNOWLEDGE
ATTITUDE
INDIVIDUAL
BEHAVIOR
GROUP
BEHAVIOR
SHORT LONGTIME INVOLVED
LOW
HIGH
D
I
F
F
I
C
U
L
T
Y

20. Most Desired Skills (ASTD)
• LEARNING TO LEARN
• COMPETENCE (BASIC SKILLS)
• COMMUNICATION
• PERSONNEL MANAGEMENT
• ADAPABILITY
• GROUP EFFECTIVENESS
• INFLUENCE

21. Have a Improvement Cycle
CUSTOMER
CLARIFY
FOCUS
YEARNTO
DISCOVER
OPPORTUNITIES
CHOOSE
OPPORTUNITIES
LAUNCH
IMPROVEMENTACTIONS
EVALUATE
RESULTS

22. NEXT STEPS
It is up to you to accept the challenge as
championship coach.
Where is your organization?
Good
Better
Best

23. Thank You
Jim Saylor
The Business Coach
COACHJIM@THEBUSINESSCOACH.ORG
www.thebusinesscoach.org
www.managingforvictory.com