Caroline Monds has over 10 years of experience in retail management, account management, and sales. She holds a Bachelor of Arts in Psychology and Spanish from Northeastern University. Her experience includes roles as Senior Account Executive, Showroom Manager, Store Manager, and internships in education and international development. She has a proven track record of exceeding sales goals and developing client relationships.
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1. Caroline Monds
14424 Magnolia Boulevard, Apt. 105 · Sherman Oaks, CA 91423
818-477-7015 · carolinemonds@gmail.com
EDUCATION
Northeastern University, Boston, MA May 2005
Bachelor of Arts in Psychology and Bachelor of Arts in Spanish
Minor in Education
WORK EXPERIENCE
Senior Account Executive September 2008 – November 2008
Simon Showroom, Los Angeles, CA
Managed accounts for Foley & Corinna, Lauren Moffatt, Minnie Mortimer and Sunner clothing collections
Controlled international accounts in Asia, Australia, Western Canada, Central America and Mexico
Organized east and west coast trade shows, trunk shows and road work
Collaborated with designers on projected fashion trends, product placement, public relations and design
Researched and acquired new accounts and designers for showroom
Developed sales reports for clientele
Processed account return authorizations and customer service inquiries
Showroom Manager and Account Executive August 2007 –August 2008
Sample Showroom, Los Angeles, CA
Opened over 90 specialty and chain store accounts for west coast territory lines
Maintained existing accounts and developed sales for 2 major lines nationally
Managed all showroom operations and logistics
Conducted and oversaw national distribution including shipping management and customer service
Showroom Director/ Assistant Sales Representative June 2007 – August 2007
Free People Showroom, Los Angeles, CA
Managed accounts in Southern CA. CO, ID, MT, NE, NM NV, UT, and WY
Exceeded summer, fall and holiday showroom goals by securing appointments and orders from accounts
Merchandised all aspects of the showroom
Performed all daily showroom administrative tasks
Store Manager January 2006 – May 2007
Jasmine Sola, Providence, RI
Facilitated store growth and profitability
Conducted all hiring/termination and training/development of all store personnel
Amended and upheld store infrastructure (i.e. store and company policies and procedures)
Executed visual and merchandising standards
Assistant Manager June 2005 – January 2006
Jasmine Sola, Providence, RI
Implemented a clientele outreach program to promote customer awareness and business
Screened all applicants and conducted preliminary interviews
Created store scheduling charts
Sales Associate/Assistant to District Manager April 2003 – May 2005
Jasmine Sola, Boston, MA
Visited all store locations to ensure that all company standards were upheld
Conducted training sessions on new store policies and selling tools
Ensured that all items were continuously stocked and merchandised correctly
2. Caroline Monds pg.2
Multicultural Recruitment Member September 2002 – April 2003
Northeastern University Admissions Office, Boston, MA
Conducted seminars for predominantly ethnic and low income NU applicants to learn testing, financial and
interviewing skills
Assembled forums for students to express concern/questions about college preparations and/or first year
experiences
Created a “buddy system” between each NU applicant and a member of the multicultural admissions
recruitment program
Student Teacher/Mentor January 2002- June 2002
Health Careers Academy, Boston, MA
Instructed Spanish and English curriculum for 10th
and 11th
grade students
Developed testing material and classroom room activities
Designed and implemented an after-school mentoring program for 10-15 students needing social and
academic support
INTERNATIONAL EXPERIENCE
Activities Coordinator July 2004 – December 2004
Don Bosco, Santo Domingo, Dominican Republic
Organized weekly sport recreation program for at-risk youth ages 7-15
Assisted in classroom management
Implemented Spanish Language-Arts curriculum
ADDITIONAL EXPERIENCE
Working Knowledge of Spanish
Volunteered at Rosie’s Place women’s shelter in Boston, MA